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HRHD Service Request Mobile

Received Response
edited Jan 22, 2020 1:22PM in HCM Mobile 1 comment


Create SR from helpdesk is not appearing in the mobile responsive


Hi All,

Using mobile to login and navigate to HR Service Requests, however "Create Service Request" is not showing in the mobile as the page is not mobile responsive. Apart from the inbound email, employees would also want to login from their mobile/tab device to create an SR. We have tried the profile option "HCM_HD_RESPONSIVE_PAGES_ENABLED" that did not work Is there any other profile option that will enable to make it work? Have others faced this issue?

Attaching the screenshot from the mobile device for reference.

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