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HRHD Service Request Mobile — Cloud Customer Connect
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HRHD Service Request Mobile

Question
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edited Jan 22, 2020 1:22PM in HCM Mobile

Summary

Create SR from helpdesk is not appearing in the mobile responsive

Content

Hi All,

Using mobile to login and navigate to HR Service Requests, however "Create Service Request" is not showing in the mobile as the page is not mobile responsive. Apart from the inbound email, employees would also want to login from their mobile/tab device to create an SR. We have tried the profile option "HCM_HD_RESPONSIVE_PAGES_ENABLED" that did not work Is there any other profile option that will enable to make it work? Have others faced this issue?

Attaching the screenshot from the mobile device for reference.

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