Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Punchout Triage: Why Punchout Item added to Cart at Supplier Site is not successfully returned to th

edited Jan 25, 2020 4:13AM in Self Service Procurement

Summary

Punchout Triage: Why Punchout Item added to Cart at Supplier Site is not successfully returned to the Edit Requisition page for further action

Content

Support and Customers

One more triage item when the Punchout Cart from the Supplier Site does not successfully return to Self Service Procurement > Edit Requisition for further processing.

The usual root cause is the Supplier Return URL is incorrect. Some reasons include:

a. URL is truncated (We have published an article about triaging this on this Lab)

b. Incorrect parameter name (urlencoded). For cXML Punchout, it ought to be cxml -urlencoded or cxml -base64. In this instance, the supplier was returning just urlencoded

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!