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Exposing infolets to HRHD Agents

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edited Jan 31, 2020 2:38PM in Work Life Solutions 3 comments

Summary

wanting helpdesk agents to have the 'inbound emails infolet'

Content

There is an infolet for HR Helpdesk Manager that shows the number of inbound emails that come into the SRs for their team and It looks like it shows the inbound emails for SRs they have access to.

Is there a way to expose this infolet to Hr Helpdesk Agents?

 

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