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CPQ - OSS & DOO integration

Accepted answer
edited Feb 20, 2020 5:40PM in Configure Price Quote 3 comments


CPQ - OSS & DOO integration


Hi All,

I'd like to check how the following use case will work,

If I create a transaction with 3 items, 

item#1 - covered or shippable item (e.g. Laptop)

item#2 - coverage item (e.g. extended warranty)

item#3 - subscription item (e.g. Software subscription)

then Submit Order in CPQ transaction. What will be created in OSS and DOO?


For item#1 and item#2, do we create a Fusion sales order with 2 lines (line 1 & line 1.1) in Order Management?

For item#3, do we create a subscription in Fusion OSS?


By the way, I checked the following MOS document - 

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