CPQ - OSS & DOO integration
SummaryCPQ - OSS & DOO integration
I'd like to check how the following use case will work,
If I create a transaction with 3 items,
item#1 - covered or shippable item (e.g. Laptop)
item#2 - coverage item (e.g. extended warranty)
item#3 - subscription item (e.g. Software subscription)
then Submit Order in CPQ transaction. What will be created in OSS and DOO?
For item#1 and item#2, do we create a Fusion sales order with 2 lines (line 1 & line 1.1) in Order Management?
For item#3, do we create a subscription in Fusion OSS?
By the way, I checked the following MOS document -