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Withholding Tax Invoice Hold

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edited Feb 25, 2020 11:50AM in Tax & Global 2 comments

Summary

Automatic Withholding cannot be performed

Content

Hello Experts!

We are having issues with AWT where withholding tax is correctly being defaulted at invoice line level but once we calculate tax, no withholding tax is computed at the tax lines. When we try to manually add them through "edit taxes" and validate. Invoice gets held by Withholding Tax Hold with this sample error code: An error occurred. Message: Payment reason code returned from tax: for invoice_id: ############### and awt invoice_line_number: 6.

I have checked most of our setup already and had no luck to find the root cause. Hope someone can help us by giving some tips to help our investigation.

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