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SV: when refresh of HsGetvalue formulas, users get disconnected

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edited Mar 19, 2020 2:17PM in Financial Consolidation and Close 12 comments

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Hi all

We have noticed that when we do a refresh of the HsgetValues formulas in Smartview, users have to relogin again. 

Question: 

1. Why is this happening?

2. if there a setting under SV / FCCS / PBCS or the Registry to stop this from happening

3. If not can we create a macro so the users do not get disconnected or use so they do not have to input their credentials all the time?

we tried to option under the application settings of FCCS to enable application for Admin, but this did not do the trick. 

 

Thank you in advance for any suggestions

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