Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Configure HCM Pages for HR Help Desk
Summary
I'm interested in configuring HCM Pages for HR Help Desk - permitting a user to log a service request on a transactional page when they have a question or issueContent
We're in the process of implementing HR Help Desk. One of the features touted in the Configuration Guide (19D) is the ability to configure HCM pages to be able to log SRs directly from that page:
Configure HCM Pages for HR Help Desk
Use Page Composer to configure page content and layout. You can use Page Composer to insert a link on any page to log an HR Help Desk service request.
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