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Issue with the customization of the task flow LearningRequestLearner subject. — Cloud Customer Connect
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Issue with the customization of the task flow LearningRequestLearner subject.

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edited Mar 19, 2020 6:54PM in Taleo Learn

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Hi everybody,

 

we have an issue with the customization of the task flow LearningRequestLearner subject. We customized the subject following the document " https://cloudcustomerconnect.oracle.com/files/54dd192152/ConfigurableSubjectLines.pdf".

From the above document, we read how the prefix (i.e. "Action Required", "Rejected") is generated automatically on some notifications and that we don’t have to modify it. We tested this behavior with the task LearningRequestApproval.

In case of "LearningRequestLearner", in addition to prefix, in the standard notification subject, there is also a suffix generated automatically indicating the status of the request (i.e “Submitted”, “awaiting approval", "Rejected). In the document above there is not any advice related on how to manage the suffix. Do you know how to customize subject in order to have the suffix also for custom subject as happens with standard ones?

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