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Please share Oracle Cloud Operating Model templates or learnings — Cloud Customer Connect
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Please share Oracle Cloud Operating Model templates or learnings

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edited Mar 27, 2020 11:10PM in HCM Mobile 2 comments

Summary

Defining our Oracle Cloud Operating Model and would like to learn from others who have already done so

Content

We are actively implementing Oracle's HCM and ERP (specifically Finance) Cloud solutions.  We are now at a stage in the project where we are starting to define our Production Operating Model and would like to learn from others who have already done so.  We would welcome your Operating Model templates or learnings in support topics such as

  • Services
    • Module Configuration
    • Quarterly Updates across HCM and Finance
    • Reporting and Dashboards
    • Integration
    • Security
    • Change Management (Communications and Training)
    • Etc.
  • Org Structure
    • Roles filled by business, IT or a combo (e.g., Product Owner, Admin, Solution Architect, Business Analyst, etc.)

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