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Re-send in bulk password reset / welcome email to supplier user accounts

Received Response
edited Apr 3, 2020 7:52AM in Supplier Management 3 comments


How to re-send in bulk the password reset / welcome email to existing supplier user accounts


Hi Experts,

We have a requirement to re-send welcome email / reset password email notification to supplier user accounts that failed to reset their password as they did not receive the welcome email when their account was initially created (Note, that most of the users have CredentialsEmailSent = Y). According to this CloudCustomerConnect link, (, we can do this by creating a dat file and setting CredentialsEmailSent to N then submit Send User Name and Password E-Mail Notifications process, but understood that this solution is only for users that have person number and the scheduled process is only for those users that have not been sent a welcome email at least once.

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