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View users unable to see data in SmartView

edited Apr 6, 2020 3:57PM in Financial Consolidation and Close 3 comments

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We recently added a new view user to FCC.  This person can see data in the data forms in FCC but cannot create an ad hoc query OR refresh a file that has HSGetValue functions in it.  There is no ad hoc option once she signs in and when she refreshs the file with HSGetValue functions it returns blanks (or zeros).  If I sign in on her maching (I'm an admin) I get data.

Does anyone else have this issue?

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