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Syndicated proactive chat widget not working

Accepted answer
edited Apr 7, 2020 9:27AM in Communication Channels 5 comments


I have got the code for syndicated proactive widget and pasted it in an external page. But the chat widget is not popping up. Chat is enabled and is working fine. Is there anything else that should be taken care of while using syndicated proactive chat widget.

The syndicated conditional chat is working fine.



Code Snippet

 <script type="text/javascript">
            chat_login_page: "/app/chat/chat_launch",
            seconds: 5,
            instance_id: "spac_0",
            div_id: "myDiv",
            module: "ProactiveChat",
            type: 2

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