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Chat SOAP API error — Cloud Customer Connect
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Chat SOAP API error

Accepted answer
edited Apr 16, 2020 12:15PM in Communication Channels 2 comments


retrieve messages operation not working


Hi, I have made a request for retrieve message operation, but it shows an error (Transaction information couldn't be extracted from the request. Make sure the right namespace is used). Other operations are working fine. I am posting the request and response below. Please suggest some solution.


<env:Envelope xmlns:xsd="; xmlns:xsi="; xmlns:wsdl="" xmlns:env=""&gt;
    <ChatClientInfoHeader xmlns="">

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