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Different web reports and facility timezone

Received Response
edited Nov 1, 2022 8:59PM in Warehouse Management 1 comment


Different web reports and facility timezone creating reporting discrepancies



My facility time is GMT +5 and it appears that my web reports server time is in GMT (and I can't change it)

Now, the problem is that a user closed a manifest for order xyz123 at 01-March-2020 at 01:19 AM local time.

At the end of March, the client needed the report for all orders shipped in March 2020, and they expected the order xyz123 to be part of this report since as per facility time it was shipped in March. (01-March-2020, 01:19 AM local time) 

But the report did not show it, for the web report read the manifest close time (or order header mod time) as 29-Feb-2020 08:19 PM which is NOT March. This has created discrepancy between facility UI and web report. 

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