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Arrears not accumulating on benefits elements

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edited Sep 5, 2020 12:33AM in Payroll and Global Payroll Interface (GPI) 10 comments

Summary

IF Gross Earnings are 0, expecting the Arrears to be accumulating. But our arrears are not accumulating

Content

I have gross earnings 0 for an employee. IF i select only a MEdical Pretax element to be processed in a simplified QP, i do not see the Results element in the Run Results at all. And therefore no arrears are getting accumulated.

My elements are configured to deduct partially and place remaining amounts into Arrears.

If I add a GTL element (which is the imputed income for life insurance), the net pay is still 0, but then it triggers the arrears accumulation.

I need this to be working without any GTL element as well. The Benefits deductions (pretax and vo deductions) should be accumulating the Arrears if there are no earnings.

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