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Issue with open authorization created through webservice

edited Apr 26, 2024 11:37AM in Receivables & Collections 1 comment

Content

Hi,

 

We have requirement to check credit availability for a customer from a third party system using web service and create authorization, for which i followed below steps for POC.

I created customer credit limit of 10,000 with 10% tolerance so that available credit limit is 11,000.

Using web service I created an credit authorization for amount 1200 and response shows the available credit as 9800.

I created a sales order with authorization number generated from above step and invoiced. As per note 2386075.1 once invoiced the amount will move from “total Open credit authorizations” (AR_CUST_CREDIT_AUTHORIZATION) bucket to the “total receivables balance” (ar_total_balance_view) which I don’t see happening. Please let me know if iam doing something wrong here.

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