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Unable to route the activity - re-optimization issue

edited Apr 23, 2020 1:02PM in Field Service


While Routing- Receiving the error 'Result is not accepted according to reoptimization criteria'


Hi All,

We have enabled the 'Move activities between resource route and reorder between the same'. Post enabling the mentioned feature the activities are not getting routed and we are receiving the following error 'Result is not accepted according to reoptimization criteria'.

Do let us know if anyone has faced a similar issue, why it is caused and the possible way to rectify the same.


Thanks in advance.


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