Field Service
Discussion List
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Customer Support Event on May 9-Learn how you can find answers to your questions in Customer ConnectCustomers can instantly access answers in CCC and learn directly from their peers on how to best navigate Fusion Applications. Learn more about how Oracle Customer Suppo…Declan Cunningham-Support-Oracle 3 views 0 comments 0 points Started by Declan Cunningham-Support-Oracle -
REPLAY AVAILABLE: Oracle Field Service 23B Release Deep Dive WebinarWATCH THE REPLAY FOR THE OFS 23B RELEASE DEEP DIVE HERE Summary: Product Management reviews new features in the 23B release of Oracle Field Service. Content: Watch our w… -
How to display Geocoding Provider?Summary: Displaying Geocoding Provider Content (required): Hi. Is there a way to display what's the geocoding provider being used by our OFS? Per documentation, "Informa… -
Assigning non-working time for a resource few hours . Not a full day.Hi Team, We have a requirement where in the dispatcher has to mark few hours as non-working time for a resource in the resource calendar. (not a whole day) For example:-…
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Getting Activity Last Updated By via APIHi Team, Is there any APIs we can use to get the Last Updated By details of an activity. We could find that activity history gives the details in the application UI. Is …
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Query on Route event - routeUpdated.Hi Team, We have a scenario where a non-working time is assigned to a Resource in OFSC, an integration should be triggered to take the change back to Source system. From…
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How can I get the old resource and the new resource of an activity that has been moved?Summary: Content (required): Hello, Oracle Community! I need to get the old resource and the new resource of an activity that has been moved In "Oracle Field Service Clo…
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Missing Required Inventory Warning in Dispatch Console Activity LevelHi Team, We could notice that if an activity is missing required inventory, the system is not showing any warnings/indicators in the dispatch console activity level . Th…
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Is there a way to retrieve information on what resources are currently onlineSummary: I am looking to find out if there is a way to retrieve a list of online/offline status for all resources? Content (required): Good Morning, Within the Manage sc…
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Embedding Reports and Dashboards from external reporting tool to OFS - PossibilitiesHi Team, We have a requirement where we have to show some reports and dashboards in OFS (not Out of the box) . There is no integration to Oracle Analytics Cloud. There i…
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Its Important to solve the immediate routing is not working wellSummary: The immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
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String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when… -
How I can get my Daily Extract files recreated ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): I have detected a failure on the Daily Extract generation and I need them… -
Is there a way to pass value to the forms created in OFS through APIs?Summary: I have a form created in OFS and we want to pass the values in that form through VBCS using the API call Content (required): We already have a form in VBCS too …
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Deleting work-skills via interface queriesHi Team, In our implementation work skills are mastered in an external system. When a skill is deleted in the external system we need to delete it in OFS as well using a…
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Its Important to solve the immediate routing is not working wellSummary: the immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
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Its important to solve this debrief error as couldn't find any solution from the docSummary: how to solve this error "type": "TYPE_ACTION_PARAM", "code": "CODE_ACTION_INVENTORY_TYPE_INVALID", "entity": "inventory", "entityId": null, "actionId": 0, "para…
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Create Work Skill Condition API Possibilities.Hi Team, To meet our client's business requirement, we need to configure more than 25,000 work skills. We were thinking of using postman collection runner to load all th…
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Oracle Field Service Login and API domains Deprecation on 23D Update QuestionSummary: Oracle Field Service Login and API domains Deprecation on 23D Update Question Content (required): Good morning! I just have a question on the upcoming Oracle Fi…
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How long will a page parameter be valid for a particular subscription.Hi Team Can somebody help us understand how long the page parameter(or the data for particular page) is available in OFS. For example. On 05/25 the page number for get e…
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Quota is dimmed cannot be addedSummary: Quota is dimmed cannot be added. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppor…
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Its important to solve this the quota is dimmed cannot be addedSummary: Its important to solve this the quota is dimmed cannot be added Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
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Query on events and subscription APIsHi Team, We have the following queries on the Events and Subscriptions API based on the following scenario . I have a subscription created for activityUpdate event. The …
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Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis… -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…
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Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
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How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…
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Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
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Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
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Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
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Team Structure Representation in OFSCHi Team, We have a requirement where we have to represent team structure of work force in OFSC. There would be Team Leads to whom the Technicians reports to and Managers…