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Field Service
Discussion List
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REGISTER NOW: Oracle Field Service 25A Release Deep Dive Webinar - February 26th. 2025REGISTER NOW: Oracle Field Service 25A Release Deep Dive Webinar - Wednesday, February 26th, 2025 Summary: Register now for our quarterly Oracle Field Service Release De… -
WATCH REPLAY: Oracle Field Service 24D Release Deep Dive WebinarWATCH THE REPLAY OF OFS 24D RELEASE DEEP DIVE WEBINAR HERE Summary: REPLAY: Product Management reviews new features and capabilities in the 24D release of Oracle Field S…
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Need the Usage Report for OFS DB Storage, CPU for OFS ApplicationSummary: Hi Team, We need the Usage Report for OFS DB Storage, CPU details for OFS Application. Content (please ensure you mask any confidential information): Version (i… -
Need a way to prevent users from start and stop/end the field service activity within 1 minute.Summary: We have one requirement to prevent field service users to starting and stopping/ending the field service activity within 1 minute. Some times users are starting… -
Is it possible to Cancel the Non-Scheduled Bulk Activity as Field of Activity Time Of BookingSummary:Hi Team, We have 26K Non-scheduled Activity ID and as per business requirement, we need to cancel all 26K data from Non-Scheduled bucket in Dispatch Console. As …
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Please share if any documentation related to OIC integrationSummary: Hi Team, Please share if any documentation related to OIC integration Thanks in advance Content (please ensure you mask any confidential information): Version (…VenkataSowjanya Nichenametla 7 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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ssl certificateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Using the Reopen Endpoint: How to Resolve '409 - Cannot Modify Deactivated Route' Error in APIHello everyone, I am using this endpoint to create a copy of the activity specified in the path parameters (where the activity status is "completed"). However, I noticed…
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Use of NFS technology with Oracle Field ServiceSummary: Please, we want to know if we can use NFS technology with Oracle Field Service. We need to know is it possible to enable it for our instance to make some tests?…Luis Martin Rivera Santiago 10 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Can someone ELI5 what does Field Service transitioning to Fusion application means?Summary: As per the recent announcement, Oracle Field Service will complete its transition to a fully native Fusion application. What does that exactly mean technically …
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What syntax do I use to add a form element in an email message?Summary: We want to display (in an email message) the date selected in a form using the date picker field type. Content (please ensure you mask any confidential informat… -
'less than or equal to' custom property validation check on new formsSummary: We are creating new custom activity properties for new forms for our technicians to complete when filling out new customer dockets. We need to be able to add a … -
how to shutdown OFSC during other component deploymentSummary: We like to bring down the OFSC during other components deployements like DB. Content (please ensure you mask any confidential information): Version (include the…
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Route activationHi, It is possible to have a record of who activates the route of a resource, that is, whether it was the resource itself or another user (for example, dispatcher or adm…
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Assistance with Multi-Segment Activity Minimum and Maximum Duration Limits in OFSCSummary: Hello Oracle Community, We are currently configuring Oracle Field Service Cloud for our preventive maintenance work orders, and we have a requirement regarding …
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Extending Duration of a Segment of Segementable ActivitySummary: We have setup our activities to have either 4 x 8hrs segments or 5 x 1hr segments. At times we have techs that may need more time to complete, let's say the 1st…
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CCS sends Device to OFS. Can that device be removed from OFS?Does Device Removal, Device Exchange, Device Change out support covered in the CCSOFSC Accelerator. Mostly Equipment Attach, Detach, Replace, Exchange, Move Equipment to…
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Is there a way to extract a report with the field resources and the active work areas?The client needs to extract this report because it is important for Back Office control.
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Communication Window for internal activities with repeating and mass doesnt workSummary: Communication Window for internal activities with repeating and mass doesnt work. Internal activity created in mass for the group.. does not hold its position o…
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How to Identify OFSC Tenant IdSummary: How to Identify OFSC Tenant Id Content (please ensure you mask any confidential information): How to identify the tenant ID in OFSC? Is it in the About menu? Ve…
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How to Restrict the inventoryList Return to a Specific Activity ID Using the Plug-In API Messages?When using the Plug-In API Messages, the data is received through the open method. The identified issue is that the inventoryList is returning inventories that do not be…
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how to add icon or color code the in activity time view labelSummary: how to add icon or color code the in activity time view label Content (please ensure you mask any confidential information): Version (include the version you ar…
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Update method in Oracle field service Plugin is not workingSummary: I am on the route page of a technician, and there is a plugin button. When I click it, it will show all non-scheduled activities. I want to update an activity u… -
Picture size on UISummary: Hi, We have a requirement where field resources are required to take at least 4-5 pictures on-site using mobile devices. Currently, after taking 1 or 2 pictures…
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contains condition for XML-like data stringSummary: i want to put contains condition for multiple values in skill condition. Please suggest way. Content (please ensure you mask any confidential information): Vers… -
Is it possible to create a subscription with a filter for activity type group?Hi, We are trying to create a subscription where we would like to add a filter to select or ignore activity types in the group "Internal" (in order to avoid having to li… -
Midnight Work ShiftSummary: Hello Community, I am reaching out to inquire about the feasibility of implementing midnight work shifts within Oracle Field Service Cloud. Our team is consider…
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Optimizing Bundled Activity Routing for Linked AddressesSummary: I have the following case: Linked activities A-B and C-D, but each activity has a different route. I need to execute the routing plan, but instead of routing ac…
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Update Historical Activity/ Debrief from OFSC after 24 hours of Activity DateSummary: For Asset Based Field Service, there are cases where Field service engineers are on international trips OR restricted Customer premises and might not be able to… -
Relogin Timeout valueHi, The documentation indicates that "Relogin Timeout" value has to be greater than "User Inactivity Timeout". However, as seen in the attached image, we currently have …
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Not able to delete to Properties Field and Data Filed created in OFSSummary:Hi Team, We have created the properties in OFS, now i tried to delete the unwanted properties field and data field in OFS but its giving the error.Please find th…
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Electric trucksHi, Can you tell me if Oracle have planed to adapte the system for Electric Truck? Routing option are not appropriate for Electric vehicule. Thank's!