Field Service
Discussion List
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How to delete property value using message scenario?Summary: **This post was created as part of a How to Service Request (SR) ------------------------------ Body------------------------------------ When an activity is sus… -
How Oracle Field Service Works with Different Time Zones?Summary: **This post was created as part of a How to Service Request (SR) We need to understand how field service works with different time zones. Can someone please hel…Fernando Parreira-Support-Oracle 34 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle -
Default Travel TimeContent Hi Gurus, Can we set the default travel time as 1 Hour and restrict the other travel time to visible. Technician should not change the travel time more than 1 Ho… -
Using Forms to Execute API to Call Other ApplicationSummary: Hi. Can we use FORMS to execute an API to call another application (e.g. C2M) to request validation (e.g. If new meter is already installed on other premises) a… -
Is there a way for a certain property string field to be formatted with color, bold, etc?Summary: Good day guys. I have this warning message from a return validation call and I put it on the Edit Form as a string property (e,g, cm_warning_message). Would the…
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How I can get my Daily Extract files recreated ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): I have detected a failure on the Daily Extract generation and I need them…Renato Kermentz-Support-Oracle 15 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle -
Search activity using activity idSummary Search activity using activity idContent We are setting up the activity search (from Business Rules) and we have noticed that it does not work with the activity …
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Extending Duration of a Segment of Segementable ActivitySummary: We have setup our activities to have either 4 x 8hrs segments or 5 x 1hr segments. At times we have techs that may need more time to complete, let's say the 1st…
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Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - Support-Oracle 34 views 1 comment 0 points Most recent by Jim Altmeyer - Support-Oracle -
Can I add property "user_type_id" to Workflow's Step's in the "Show completed when" section?Summary: ------------------- This post was created as part of a How to Service Request (SR) ------------------- Content (required): I want to add property "user_type_id"…
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Team Leader cannot see resources in bucketSummary: Content (required): Team Leader cannot see resources in the bucket. Steps: Login in OFS Click Manage icon on the left side User can see only himself. There is n…
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How to change the Time Slot on an activity via Message ScenariosSummary: We'd like to modify the Time Slot on activities, during specific situations, and would like to use message scenarios to do so. Content (required): There are spe… -
Why can't I create a new OIC application on OFS with Basic Authentication ?Summary: I'm trying to create a new Application to integrate OFS with OIC using Basic Authentication, but this option is not available on the configuration screen: Conte…
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OFS-Siebel Outbound Integration via message scenarioHi Team, We were running a POC to see if message scenario can be used to carry out outbound integrations from OFS- Siebel. We have configured an external channel with Si…
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Admin role to configure permissionsSummary: **This post was created as part of a How to Service Request (SR)** Content (required): "An admin user type has been created in the Test1 instance and we want to…
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Replay Available: Oracle Field Service 23A Release Deep DiveSummary: Product Management reviews new features in the 23A release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos… -
Is there an API on OFS that allows Not Done an activity while updating a property at the same time ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): We need to emulate the results of a GUI Not Done activity operation, wher…Renato Kermentz-Support-Oracle 29 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle
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Property not related to any entitySummary: **This post was created as part of a How to Service Request (SR)** Content (required): Would be any way to create a property that could be used globally and not…
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Modify completed activitiesSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Information update can be submitted in activity History, despite being i…
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En Route to the Next Activity**This post was created as part of a How to Service Request (SR) Summary: How to completely disable automatic En Route to the Next Activity? Content: I have removed the …Eduardo Kimura-Support-Oracle 15 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle -
Is there a way to move started activity to another resource?Summary: In Fusion Field Service When started activity is not finished, it should be assigned to another shift through Activity Move. However, system shows message "only…
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Duplication - Link TemplateSummary: How to avoid duplicate linkage happening from the link template. Content (required): Linking is happening more than once with the same parent and it should be o… -
Where can I find OFS endpoints for API requests?Summary: We need OFS endpoints Content (required): We need to obtain some data from system. **This post was created as part of a How to Service Request (SR) Version (inc… -
Parts search Program getting to error (document is attached)Summary: Parts search Program getting to error while adding part to the SR as part of field service Content (required): Document is attached to show the steps We have ve…
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How to extract user data in OFS core application?Summary: How to extract the users in an excel sheet (user id, email id, created date, created by, last activity date & level of access) in OFSC application. Content (req… -
Disable button after one clickSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Please advise if there's a way to disable the Submit button after click…
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Test, please ignoreSummary: Test, please ignore Content (required): Test, please ignore Version (include the version you are using, if applicable): Test, please ignore Code Snippet (add an…
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How to obtain a resource activation time via API?**This post was created as part of a How to Service Request (SR) Summary of the question: Which API can we use to obtain a resource activation time for a given date?Gustavo Guarin - Support-Oracle 14 views 1 comment 0 points Most recent by Gustavo Guarin - Support-Oracle
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Is there a way to export the list of resources after you've filtered them by status, type, OFS UISummary: Is there a way to export the list of resources after you've filtered them by status, type, or last login? I don't see an option to export to excel from browser.…
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How does 'Not Done activity' compare with 'Suspend activity'?Summary: Does anyone know where I can find OFSC documentation that explains in more details how 'Not Done activity' works? It sounds like it would be very similar to 'Su…