To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
-
Launch OFFS form inside pluginSummary: In OFFSC plugin, I am trying to launch OFFSC forms from plugin, for that I am referring official ofs forms ad plugin documentation. OFS form is launching from p… -
Inventory to OFS accelerator: Bulk sync and Incremental sync IntegrationsSummary: Hi Team, We are currently working on "Oracle Fusion Inventory Management Accelerator for Oracle Fusion Field Service". We would like to understand regarding Ora…
-
Retrieving Master Activity ID for multi-segment activities in Non-Scheduled pool (OFS)Question: How to retrieve Master Activity ID for multi-segment activities in Non-Scheduled pool in Oracle Field Service? Hello Team, We are working with multi-segment (s…
-
starTime in Mobile Framework APISummary: Hello, I need to obtain the start and end times of an activity through Framework API. What parameter should I use to obtain the start date and time of an activi…
-
OFS Workskill Conditions: How to Allow Activity Assignment When Either of Multiple Skills MatchesSummary: OFS Workskill Conditions: How to Allow Activity Assignment When Either of Multiple Skills Matches Content (please ensure you mask any confidential information):…
-
Our OIC integration folks are concerned about the OFS 26B release that is coming out soon.Summary: Our OIC integration folks are concerned about the OFS 26B release that is coming out soon. Content (please ensure you mask any confidential information): Our OI…
-
Fusion Field Service Data Extraction from Fusion TablesSummary: Hello, Checking on the options to extract and load Field Service data from Fusion into External DB. I have explored the following options: BICC PVOs – could not…
-
In OFS, is there a way to extract audit logs regarding user actions (e.g. user login/logout times)Summary: We have a requirement to provide audit logs regarding the OFS users' actions, like the datetimes of log-in and log-out actions in the system. In the Oracle Fiel…
-
OFSC Plugins - Disabling Client-Side Debug Function in Production EnvironmentsHi Team, We have identified the presence of a client-side debug function, setOfscDebugModes() in the OFSCPlugin which can be invoked directly from the browser console. W…
-
OFS Activity Duration Override doesn't worksSummary: We have created an override for company level, when i create an activity for resource or bucket it doesn't override the duration Content (please ensure you mask…
-
Error while setting up DebriefSummary: Hi Experts, We are trying to setup the Debrief Screen(its not a plugin anymore) and have created the relevant applications that it needs. However the debrief sc…
-
Disable system notifications for a specific Field Service Mobile activity?Summary: The continuous improvement routing system has been implemented and is operating as expected. However, we have identified a drawback related to the notifications…
-
Automatic "En Route" status updateSummary: Hello, We've enabled the "En Route Support" checkbox so that when an activity is completed, the next activity's status is automatically updated to "en route." W…
-
Does the 90 Days history for an Activity still apply when using Oracle Fusion Field ServiceSummary: Does the 90 Days history for an Activity still apply when using Oracle Fusion Field Service. Content (please ensure you mask any confidential information): With…
-
Master Activity ID for Multi-Segment activities not available in non schduled poolSummary: Hello Team, In Oracle Field Service multi-segment activities, we observed that when a segment is moved from Scheduled to Non-Scheduled, the Master Activity ID b…
-
Are PVOs available to extract for Oracle Fusion Field ServiceHi Team, Just wanted to check if we have PVOs available to extract data from Oracle Fusion Field Service. Thanks, Akshaya
-
Access to the Field Service tables in FusionSummary: I have a few questions regarding Fusion Field Service tables in below document Tables and Views for Sales, Fusion Service, and Field Service Are the standard ta…
-
How to auto-reschedule started but not completed activities in Oracle Field Service?How can i Acheive This When a technician starts an activity in Oracle Field Service but fails to complete it by the end of the day—due to being busy or other reasons—the…
-
Internal Resource Organization and Organization UnitSummary: I created a new Internal Resource Organization, "Organization X," assigned to a user with the role ORA_OFS_FIELD_SERVICE_MANAGER_JOB, and expected to find a new…
-
Ability to fetch list of assistants for a past dateSummary: We are using Assist activities to define crews in our application. In one of the plugins ,we are using Get a list of assistants api to fetch the crew member det…
-
How can I restrict the notification for scheduling more than 7 days.Summary: How can I prevent notifications from being triggered when an activity is moved more than 7 days ahead? Content (please ensure you mask any confidential informat…
-
How can the Debrief be opened for completed activities without showing a critical error?How can the Debrief be opened in read-only mode when the activity status is Completed? Currently, a critical error is displayed. The requirement is that when the activit…
-
Atleast 1 Checkbox is selected among given checkboxesSummary: Hello Experts, Greetings, I am working with FORMs and we encounter 1 requirement from to put validation on list of checkboxes in which atleast 1 checkbox should…
-
How to route activities from a parent bucket directly to child bucket without assigning to resourcesSummary: In Oracle Field Service, is it possible to route activities from a parent bucket directly into child buckets, without assigning them to any technician (resource…
-
Login Field Not Displayed for Newly Created Technician User TypeSummary: We have created a new Technician user type in OFSC, and while creating a technician user, the Login field is not being displayed/populated. I suspect there may … -
Work Date Format is showing up differently on Webpage and ipad in OFSC. Why?Summary: On Webpage Work Date is in format 01/22/2026, while on ipad it is showing Jan 22, 2026 Content (please ensure you mask any confidential information): Version (i…
-
Why routing run failedSummary: Routing run status: Failed Description: Routing Plan Timeout expired. Please consider increasing Time Limit value. Assignment will cause link constraint violati…
-
Can we capture manual move reason in Custom property?Hello @Dima Buldakov Good Day! Hope you are doing well. I want to capture manual move reason in one custom property and send that value to the external application, I tr…
-
Prevent technician from starting an activity unless within a specific distanceSummary: I would like to know if Oracle Field Service provides any standard functionality to prevent a technician from starting an activity unless they are within a cert…
-
Prevent routing from adjusting specific activitiesSummary: I am trying to have the ability to specify activities to be first in a list on a route and not have routing reoptimize these flagged activities. There is a use …