Field Service
Discussion List
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unable to receive Oracle upgrade notificationsHi , Unable to receive Oracle upgrade notifications for OFS patches and B2B patches. I have access to service console but still not receiving mails regarding patch upgra… -
Table to check charges on field service work orcderHi Team, We need table to check the charges details on the field service work order. Please find the below scrrenshot.
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What is "Street Level" definition for OFS Routing?Summary: Hi. I've missed asking this question during the Customer Connect 24B Field Release Webinar. There's a new feature called bulk routing SLR travel time option in …
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ressources type don't appearSummary: I created a new ressources type to enable the fonction ''Used for Quota Management''. When i go in a ressource to change the ressources type, the new one doesn'… -
What certificate SSL does the rest/ofscCapacity/v1/showBookingGrid service use?Summary: What certificate SSL does the rest/ofscCapacity/v1/showBookingGrid service use? The document SSL certificate renewal for Oracle Fusion Cloud Field Service (Doc …
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On parts and catalog while selecting the data(parts)its not auto populating? Can we have a solutionSummary: We have uploaded the data of parts and catalog. While selecting the data(parts) in the search of parts Processing page the item number and description should be…
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Check truck capacity when assigning activities to truck resources?Summary: Can Oracle Field Service Cloud (OFS) manage and check truck capacity when assigning activities to truck resources? Content (please ensure you mask any confident…
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Accommodate multiple Organizations in single Field Service Cloud environmentSummary: More than one business groups / organizations in a single Field Service Cloud environment. Content (please ensure you mask any confidential information): We are…
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I am trying determine how to identify the volume and types of collaboration messages being generatedSummary: I am trying to determine how we can extract the volume and types of collaboration messages that are being sent to resources daily. Using the message report does…
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Limits of custom themes and WMT themesSummary: Good afternoon, is there a limit to create custom themes and WMT themes? Can I create as many as I want? Content (please ensure you mask any confidential inform…
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Operations on Properties with Date valuesHi Team, We have a string property 'planned_date' which has to be entered by a user in the Activity Details screen. This property has a regular Expression validation to …
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how to stop subscription to be honored by service logistics chargesSummary: we have requirement from client that when field service technician completes his job, he answers certain questions which are predecided. These answer may mean s…
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Service rest/ofscCapacity/v1/showBookingGridSummary: From the attachments, what is the SSL certificate of the /rest/ofscCapacity/v1/showBookingGrid service? Please share the SSL certificate credentials and indicat…
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Rest API Find matching ResourceSummary: I want to schedule an activity indicating the Time Slot but it is not reflected in the result. Content (please ensure you mask any confidential information): Th…
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Unable to delete resourceHi everyone, I am having trouble deleting a resource in Oracle Field Service Cloud (OFSC). I have followed the steps described in the official documentation and also use… -
Reassign activities between resources to optimize the routes after activities are assignedSummary: Hi Cloud Community! We want to reassign activities to make each resource route optimized when a routing plan runs. For example, if currently there are 3 Resourc… -
Need guidelines for adding a new field to a “real time” table to be fed to a Data LakeSummary: Need guidelines or steps to understand adding of a new field to a real time table Content (please ensure you mask any confidential information): Per our busines… -
notification management in preference optionSummary: Hi! I would like to offer the option for the field ressources to manage the notification and vibration option. Those features are present in the ''Edit Resource…
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OFSC session timeoutSummary: Where can I find info about the timeout period for Single Sign-On users for OFSC? Content (please ensure you mask any confidential information): We have several… -
Contingent worker Service- Unlimited access ?Summary: Once subscription is taken, i believe adding contingent workers does not apply per user cost. Please confirm. Content (please ensure you mask any confidential i… -
data transfer has not been started OIC integrationSummary: My connection is succesful but data transfer has not been started. What should i do. Content (please ensure you mask any confidential information): Version (inc…
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Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…
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is_day_changed how it worksSummary: We need to know how is_day_changed works Content (please ensure you mask any confidential information): We need to know how is_day_changed works to see if we ca…
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Is_activity_scheduleSummary: Could you please tell us how the Is_activity_scheduled property is used in the conditions of a scenario? We need to recognize when an activity goes from Schedul…
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Service https://amx-peru2.test.etadirect.com/rest/ofscCapacity/v1/showBookingGridCuál es la versión del protocolo que utiliza el servicio: https://amx-peru2.test.etadirect.com/rest/ofscCapacity/v1/showBookingGrid, tanto en DESARROLLO como en PRODUCCI…
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Re-optimize Routes with Zero Activities in BucketSummary: We want the routing plan to move activities from one resource to another resource if more efficient (eg less travel time) Content (required): We are looking to …
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migration techniques one env to anotherSummary: Deployment from one environment to another areas like user types, properties and forms are exportable. But I don’t think we can export things like message scena…
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could not find source code of meter read plugin unlike part order pluginSummary: where i can find source code, have downloaded sample code but could not locate src files of logic. Want to modify. Content (please ensure you mask any confident…
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Non Working Day in Timeline ViewSummary: Our Customer is expecting to have the Non-Working day of the Technician to be displayed in Timeline view similar to other activities in a different color coding… -
Inventory with quantity ZERO or negativeHello everyone, we are experiencing this issue: when a technician is executing an activity and he perfoms an installation of an inventory at the customer site, the syste…