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How to show message in activity history of main activity when End prework is Completed in OFFS.

When a Prework activity is created, a message is recorded in the parent activity history indicating that “Prework started.” However, upon completion of the “End Prework” step, no corresponding message (such as “Prework completed”) is reflected in the parent activity history.

Could you please advise how this functionality can be achieved in Oracle Fusion Field Service?


Additionally, is there a way to identify within the message scenario whether an activity has a Prework activity?

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