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Need a way to prevent users from start and stop/end the field service activity within 1 minute.

in Field Service 3 comments

Summary:

We have one requirement to prevent field service users to starting and stopping/ending the field service activity within 1 minute.

Some times users are starting and stopping/ending the job with in few seconds, because of this some issue is causing at integration side. Update work orders in CX in failing. Is there any way to prevent users from starting and stopping/ending the field service activity within 1 minute?

we tried below approach using message scenarios, but message scenarios taking min 30 sec to reflect changes and those changes also reflecting after page refresh only.

—> Created one custom field and updating that field on activity started status using message scenario

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