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Field Service
Discussion List
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OFS Mobility refresh parameter (synchronisation)Content Hi, Is there configuration relating to synchronisation interval that occurs between OFS Core and OFS Mobility? I know you're able to update the screen refresh ra… -
How to use OOTB and custom inventory fields in message scenarios?Content Hi, How can we use OOTB inventory properties like required_quantity and required_available_quantity, and other custom inventory properties in message scenarios? … -
Capture date and time of the field updateContent Hi All, Is there any option where OFS core be able to know the last update date and time of the field in OFS mobility. Scenario: Property field to be entered by … -
Data migration in OFSCContent Hello All, Request your inputs on migration old data from source system to Oracle field service cloud. What is the overall migration strategy followed? Do we hav…
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Service flowContent Hello Experts Team, As per the req. I am looking for implementing the filed service flow cycle as per the RFP shared from client. I implemented such cycles in EB…
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Scheduled WorkContent Hi All, Can we create a scheduled maintenance within field service, where every two days in a week it should be assigned to technicians. Thanks, Dilip
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Empty fields value creating new resource inventoryContent Hello, We are trying to create new Resource Inventory using the API REST, but when we send the data, the fields Quantity, InventoryType, Inventory model (Custom …
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Integration with other applicationContent Hi all,What are the possibilities to integrated with other cloud application. Say oracle EAM and ofsc without oracle service cloud.
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Setting Preference for Few ResourceContent Hello All, We are currently working on scenario in which we want to give certain preference to few resources while routing the Activities. In case these resource…
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Outbound Message :You Don't have Permission to Perform This ActionContent Hi Gurus , We are trying to Perform the integration with OFSC to Right Now .We are using Simple Workflow for integration. Currently we are testing the Outbound A…
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How can I edit inventory details on mobility?Content Hello, As a resource, I want to be able to edit details of inventory I added previously. I have been able to configure same on Manage but on mobility, no edit op…
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Scenario Message Status "falsemethod" with description ACTIVITY_IS_NOT_ASSIGNEDContent hi, i'm confing a scenario messege for the trigger "Route is not activated", but when thas was lunched, the message not is sent and the status set in "falsemetho… -
Bad Gateway error through API callsContent Hi, I am getting Bad gateway error through REST and SOAP API calls ,which was working fine until yesterday. Is it an environment related issue or some OFSC confi…
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OFSC LinkedIn GroupContent Hi all, I've set up a LinkedIn group for those of us interested in networking and connecting with other OFSC users/experts. https://www.linkedin.com/groups/13610… -
Oracle Mobile workforce management - UtilitiesContent Hi Guys, I wanted to check if anyone is aware on the strategy of Oracle Mobile workforce management used in utilities to be replaced with Oracle field service cl…User_2025-01-29-17-52-39-333 33 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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New Aliases in Field Service and REST APIContent Hi All, I thought I would update you all on an issue I discovered recently with a new installation of Field Service and the REST API. After figuring it out, and …User_2025-02-01-07-02-40-559 13 views 0 comments 1 point Most recent by User_2025-02-01-07-02-40-559
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Start Time and End time in list view not displayed correct as per time zoneContent Hi, Activate Queue time is not coming correct in Manage View. It is not displaying time as per current time zone (6 hrs ahead of time zone) of the user, due to w…
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Field service connection not invokedContent Hi Gurus, Field service adapter is not invoked and the event is not triggered and ofsc is unable to push data to the source system(OSvC). I have read documents h… -
Outbound configuration in OFSCContent Hi, Has any one implemented outbound integration from OFSC to Service Cloud. We are done with all the configuration settings in OFSC as per the integration guide…User_2025-01-31-22-24-47-317 33 views 10 comments 0 points Most recent by User_2025-02-03-20-16-47-345
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Issue with adding private note to the incidentContent Hi Team , I need to add a text to the private note area of the incident. When the incident is getting updated. I have figured out the coding part to make it work…
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Capture the first available appointment and write that to a propertyContent Does anyone know of a method to capture the first available appointment and write that to a property in OFSC so it can be pushed into the Dailiy extracts? Essent…User_2025-03-07-21-27-09-738 29 views 3 comments 0 points Most recent by User_2025-03-07-21-27-09-738
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Set SLA End based on Activity Type chosenContent I have a requirement where the time for a technician to complete a particular activity type is 2 days. I want the value of SLA end to display automatically when …
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Required Inventory fieldsContent Hi, How can we add custom fields to required inventory tab in the activity? There is no context layout for it in manage. Thanks, Megha Version 18.5.6
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Assisting a technicianContent Hi, Let us know if this functionality can be done A technician goes to the site, and from there when he knows that he cannot handle the activity he should reques…
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UI EnhancementContent Hi All, Dowe have any way to improve UI like adding colors to lables, adjusting fields. Somehow I am unable to move a single field or add any new section in the …
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Link activity using APIContent Hi there, Can anyone tell how to create link activity using API, where to consume the the API for linking activity. Step by step process for REST API would be we…
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Hide resource in a resource TreeContent Hi, I have created two user types, one of them is a clone of another user type and after cloning i have changed the share configuration. When i create a resource…
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First in First Out ActivityContent Hi, While creating a couple of activities in OFSC in mobility login for the technician the first activity is pushed to the last. And only when the last in comple…
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Immediate AssignmentContent Hi Experts, I want to assign activities immediately. For example, an activity is created for 1-Aug-2018 then it should be assigned immediately and automatically …
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Approval process for reschedulingContent Hi, Can anyone tell me how to get this done When technician reschedule the activity, automatically a approval should be sent to his appropriate manager only afte…