Provider Not Specified- Integration of Oracle Service Cloud and Field Service Cloud
Content
Hi,
I am doing an integration of service cloud and field service cloud. For this using the accelerator provided by Oracle. I have followed all the steps and while running in debug mode I have encountered the following error:
{Oracle.RightNow.Toa.Client.InboundProxyService.ReportMessageElement} Oracle.RightNow.Toa.Client.InboundProxyService.ReportMessageElement
PropertyChanged null System.ComponentModel.PropertyChangedEventHandler
code "69124" string
codeField "69124" string
description "Queue is invalid: provider not specified" string
descriptionField "Queue is invalid: provider not specified" string
result "error" string
resultField "error" string
@type "" string
typeField "" string
After trying multiple external Ids I am still getting this error.
Also I noticed that the external ID value is null in the request. I am not able to figure out what is going wrong here!