How to change the status of an activity in the past
Summary
How to change the status of an activity in the pastContent
Activity #### started a week ago by Technician and still it is in started status, we are unable to End/Complete the same activity in Field Service. Hence status is not changed in Legacy system.
Is it possible to change the status of an activity in the past?
if Yes, please suggest.
Version
19B, 19C0