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How to change the status of an activity in the past

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edited Oct 9, 2019 10:08PM in Field Service 2 comments

Summary

How to change the status of an activity in the past

Content

Activity #### started a week ago  by Technician and still it is in started status, we are unable to End/Complete the same activity in Field Service. Hence status is not changed in Legacy system.


Is it possible to change the status of an activity in the past?


if Yes, please suggest.

Version

19B, 19C

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