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Reset fields when activity starts

Received Response
edited Nov 23, 2018 9:13AM in Field Service 7 comments


Reset fields after starting activity which was suspended before


Hey everyone,

We have a safety form that must be filled by technicians in Mobility in the beginning of every activity. But the issue is, that the form is already filled in activities that have been suspended before and then started again, because suspending makes a copy of the previous activity and that's why it remembers the information in the fields.

Is there a way to reset these fields every time an activity is started? Or any way to reset fields after some action happens, so we would have empty safety form each time?

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