Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
-
Oracle Responsys - 26A Release Overview [February 2026]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Responsys 26A … -
Ready to unlock the power of AI in your Responsys marketing strategy?Ready to unlock the power of AI in your Responsys marketing strategy? On-Demand Webinar Discover how to leverage AI features that are available now in Responsys and the …
-
🚀 Responsys Power HoursWe are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a…
-
Request support using VBS to set a default "Sort by" for "Time Period"Summary: Request support using VBS to set a default "Sort by" for "Time Period", by descending order on the "Team Time Cards" page Content (please ensure you mask any co… -
Is our APP team can able to retrieve app channel permission status from ResponsysHi There, Is our APP team can able to retrieve the app channel permission status from Responsys as soon as the channel permission status is updated in the App channel? T…
-
Responsys Connect - Importing numbered filesHello, Let's say our IT breaks files into multiple files when they are too heavy: File_1.csv, File_2.csv, File_3.csv, etc. All these files must be uploaded daily. Is it …
-
SOC 1 Bridge 2025Summary: I need a further bridging letter to cover our year end Dec 31 for the auditors Content (please ensure you mask any confidential information): Version (include t…
-
[Responsys] Clarification on Fields for Shortlink Setup in Brand SMSSummary: Hello, In the input form Branding - SMS we have these information: a) Host name b) Error URL c) Notification email We have already setup another instance for th…
-
Related to Auto Open for EmailsHi there, We had few questions related to Auto Open for Emails in Responsys. How do we define Auto-Open (apart from the def. provided in documentation) can you help elab…
-
Related to Push Delivered CED documentationHi Team, This is related to "Push" Delivered status: I can see "Delivered" for Push channel in this page and in Interactive Dashboard But I can't seem to find "Delivered…
-
What is the release schedule for next few years for Responsys?Summary: We want to know the release schedule for the Responsys for next 5 years in order to better align on the downtime and impact on the business. I already checked b…
-
responsys in app notificationHello, I have a scenario where I send a push notification with launch app action and then i also have a In App banner setup to show once the App opens. But, when I click…
-
What is the best way to delete duplicate contacts from the MPL without disrupting business?Summary: We have millions of duplicate or thin records (having null values in Email or Contact info), and I want to delete these records as we do not need them. What is …
-
Can I send Customer data from Responsys to another system via API?Summary: I'd like to send Opt-Out data from Responsys to an external system so customer records match up in both systems. I figured this would be easiest via API, but I …
-
What is the difference between Launch Type = S vs. Launch Type = R in Launch state CED fileHi There, What is the difference between Launch Type = S vs. Launch Type = R in Launch state CED file Thanks Naveen
-
Would the link issue the morning of 12/8 have affected unsubscribes?Summary: We received a notice from Oracle that there was a system issue between 2025-12-08 06:15 UTC and 2025-12-08 11:42 UTC. This was described as: "The link redirecti…
-
Can you add more than one from (bounce) address for a brand in Responsys?I know you can have many Responsys hosted Reply-to Addresses, but with a multi-brand account, can you have more than one From (Bounce) Address per brand in Responsys?
-
How to change or update the Primary key in Responsys Supplemental tableHi There, We wanted to change/Update the Primary key for the existing Supplemental table. Please help us to know how to change Primary key for the existing Supplemental …
-
Request to check for having Multiple attachments upto 10 MB for one customerSummary: To have Multiple attachments upto 10 MB for one customer Version (include the version you are using, if applicable): we have feasibility with 2MB files for Mult…
-
ORCE – Responsys Integration Not Working as ExpectedHi Team, Integration between ORCE and Responsys has been enabled, but data is not appearing in Responsys when the job runs in ORCE. What could be the possible reasons fo…
-
If a member of AOR initiates or edits a transaction, it must be approved by another AOR memberSummary: In add pending worker flow, I have a requirement to build the approval "If HR Services AOR initiates or edits a transaction, it must be approved by another HR S…
-
OCI Migration Prep - Domain Branding [2025 OCI Migration]Domain Branding with Akamai Learn more about Responsys' Move to the Oracle Cloud Infrastructure (OCI) Oracle Responsys uses Akamai as our networking partner for DNS and … -
CED Email sent table LAUNCH_ID and Launch_State table launch_ID is same?Hi There, Is CED Email sent table LAUNCH_ID and Launch_State table LAUNCH_ID is both are same or different LAUNCH_ID Thanks Naveen
-
Power Hour Webinar: Mastering Responsys APIs [June 5]Mastering Responsys APIs In this Power Hour, you'll get an overview of our Responsys API capabilities to better understand when to use them, how to test them, asynchrono… -
Non-members have enrolled and become members using that linkSummary: Requirement is to identify how many non-members have enrolled and become members using that link. What we actually need is to find contacts who previously didn’…
-
Email WorkbookIn EDM Workbook, instead of uploading a html file, can we just input a static url or use a dynamic field to call a url which will return the contents of the html on deli…
-
Unable to edit or remove variables after copying an existing ProgramHello , I copied an existing published program and would like to modify the program variables in the new copy. However, I’m unable to edit or remove any of the existing …
-
How to create an Email Preview link to non Responsys usersSummary: I want to create a reference of all our LIVE email campaigns so people in the company (not Responsys users) may preview the emails. I though on using the "View …
-
Carousel Push NotificationsSummary: Hi Expert team, could you please confirm if "Carousel Push Notifications" is supported for android as well?, as of now there is only documentation for iOS (http…
-
How can we automatically retrieve rejected files (Profile List, Supplemental, PET) in Responsys?We are exploring ways to optimize our data ingestion process in Oracle Responsys Automating Rejected File Retrieval: You're seeking an automated process to retrieve reje…
-
Clarification on Facebook Custom Audience Integration and Field Mapping in Oracle ResponsysHi Team, We have a requirement to share audiences/segmentations based on our business needs into Facebook Custom Audience. We have already installed the Facebook Custom …
-
What is the number of links can add in one link table in ResponsysHi There, Can you please help to know What is the number of links can add in one link table in Responsys. Thanks Naveen
-
In Responsys programs What "Test" Tab will do and how it worksHi There, In Responsys programs What "Test" Tab will do and how it works. Please give us any user guide on how to use What is the purpose of "Test" tab and how to use it…