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Responsys
Discussion List
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Blog: AI-driven Content Creation and Personalization can Boost Your CampaignsDiscover how Oracle Responsys uses AI-driven content creation and personalization to level up your holiday campaigns Learn More -
Power-Hour: Holiday Preparedness: Mastering B2C Email Campaigns & Deliverability Webinar [Nov 2024]Holiday Preparedness: Mastering B2C Email Campaigns & Deliverability Webinar [Nov 2024] Join us for an exclusive session on mastering holiday email campaigns with Oracle… -
📩[PORTUGUESE] - Maximizando os resultados da Black Friday🎢Olá Nesse webinar foram abordados os tópicos relacionados a Responsys e Commerce Cloud 😁 Melhores práticas de entregabilidade - Responsys Mensuração de resultados de for… -
On-Demand: Marketing Orchestration Innovations - Responsys Edition [October 2024]Marketing Orchestration Innovations - Responsys Edition, October 2024 Responsys customers will want to check out our recent session where we talk about marketing orchest…
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Product Notice: Alert Related to Chrome and Firefox's Distrust of Entrust Certificates [Nov 2024]Distrust of TSL Certificates (AKA SSL Certificates) Signed by Entrust Recently, Google Chrome and Mozilla Firefox browsers announced their browsers will stop trusting TL… -
Product Notice: Oracle Responsys 2024 Holiday Preparedness UpdateWhat Did 2023's Holiday Season Look Like For Responsys? 2024 Holiday Preparedness Summary Over the past few months, the Responsys team has completed several major infras…
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👉️ Customer Briefing Alert: What’s New with Responsys (24ABC)What’s New with Responsys + Holiday Trends & Tips Now available on-demand: We'll share an overview of the latest Responsys 24 A/B/C release features and then dig into so…
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Oracle Responsys - 24C Release Overview [Sept - October 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Webinar Alert: Building Customer-Centric Programs within Responsys [Sept 2024]Building Customer-Centric Programs within Responsys Join Oracle experts Nick Cantu and JT Capps for our special customer event to learn some tips and best practices when…
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Curious about Responsys' Generative AI features?Enhance the creativity and engagement of your Responsys Campaigns with Generative AI Oracle is launching new Generative AI (GenAI) capabilities within Responsys. These f…
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Oracle Responsys Customer Briefing ReplaysIf you weren't able to join us for some of our past events, or would like to watch the sessions over again is the page you want to bookmark. Latest Roadmap Recording Ora…
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On-Demand Webinar: Why a CDP can bring your marketing campaigns to the next level! [April 2024]Curious to learn why and how a CDP can bring your marketing campaigns to the next level? In this session we will discuss one of the hottest topics in Customer Experience…
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Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates ⚠️ Note: There is no expected maintenance downtime planned for the remainder of 2024 for customers with accounts already on OCI. Updates will …
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On-Demand Webinar: Email Deliverability Best Practices [Jan 2024]Worried you're not making it to the inbox? Join Oracle expert, Markus Frank, as we explore strategies, tips and tricks to maximize your email deliverability in today's r…
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OCI Migration Prep - Domain Branding [2023 and 2024 OCI Migrations]Domain Branding with Akamai If your account is migrating to OCI in 2025, please review Domain Branding and OCI Migration [2025 OCI Migration]. Learn more about Responsys…
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Responsys' Move to OCI Data CentersAnnouncement: Oracle Responsys moves from our legacy data centers to Oracle Cloud Infrastructure (OCI) Oracle has a longstanding reputation for providing innovative tech…
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What to Expect When Your Responsys Account Makes the Move to OCIWhat to Expect When Your Responsys Account Makes the Move to OCI Learn more about Responsys' Move to the Oracle Cloud Infrastructure (OCI) Once you’ve completed all your…
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Oracle DYN Shutdown and Responsys Domain BrandingAnnouncement: Oracle DYN's shutdown impacts Domain Branding in Responsys Oracle DYN is shutting down at the end of May 2023. For many years, Oracle Responsys customers h…
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OCI Migration - How to Prepare***** If your Responsys account is hosted in Interact8 (i8) or Interact9 (i9), please refer to the "OCI Migration - How to Prepare (i8 and i9)" post ***** How to Prepare…
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Oracle Responsys Roadmap Update [March 2024]Oracle Responsys Product Vision and Roadmap Update [March 2024] Join Suresh Kalyanaraman, VP Product Management, Responsys and Jody Mooney, Group Product Manager for a d…
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Oracle Responsys Release CenterHere you can find information about Oracle Responsys features & functionality, as well as recent and upcoming releases. This page reflects the most up-to-date informatio…
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External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
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Responsys Adobe Analytics JWTAdobe Analytics is moving away from JWT. My question is whether or not I can go ahead and migrate to the OAuth Server-to-Server credential. Will that have any impact on …
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SMTP Relay Configuration and Security AuditHi, Our customer is seeking information regarding SMTP Relay Configuration and Security Audit for a security assessment project. The questions are as follows: A comprehe…
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What is the best way to register a client company for several e-mail contacts with Responsys?Hi all, Let's imagine a Supplemental Table, where the company information (B2B) - such as Company ID, address, etc. - will be stored. And in the Profile List, the contac…
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Using "Once" timer events in a ProgramGiven a program that has an entry node that runs each day, what is the effect of a "Once" timer set to a certain date after the entry? It will pass through on the date s…
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what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_Hi There, May I know what are the different types of EMAIL_DELIVERABILITY_REASON_ and MOBILE_DELIVERABILITY_REASON_ I can see one of the reason as "CO:MERGE" May I know …
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Is there any limit for the fields we can create for Responsys contact list?Is there any limit for the fields we can create for Responsys contact list?
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Removing existing user account in Responsys will impact the current running program/Campaign?Hi There, If we remove existing user account in Responsys, will it impact the current running program/Campaign which is created by this user? Thanks Naveen
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Upcoming Responsys Release: Date and Changes?Hi everyone, Does anyone know when the next Responsys release is scheduled and what changes it will include? Thank you in advance!
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How does the On Unsubscribe function work in a Responsys Program?In a Responsys Program > Settings > Options > On unsubscribe There are 2 options Continue Exit Program If the option 'Continue' is selected, the record will flow through…
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How to trigger webpush with Visitor IDsDear All, We have a set of visitor IDs and we need to trigger webpush notification to those visitor IDs via Responsys. Kindly guide us for the same. Regards Sreehar
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We need to identify if any of the SDK versions after 6.56.1 use workmanager,instead of jobscheduler.We need to identify if any of the SDK versions after 6.56.1 use workmanager, instead of jobscheduler.
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In Responsys' Campaign Live report, in Skipped emails the reason is "text". What does "text" mean?Is there a document or page that lists the different reasons for deliverability issues?
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Fix for Known issues in R13Hello, We have received the auto reply upon approval of PO "This task may have been acted upon. The requested action will be ignored. No further action required at this … -
Populate feed's column with fixed valueHi, We would like to know if it is possible to populate a feed's column with a fixed value instead of mapping the column with a field from the input file. Thank you in a…
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RIID values across different profile listsHi, We would like to know if the RIID_ is a unique key, or can it have two identical values across different profile lists? Thank you in advance
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Fatigue analysis personas1/ What are the rules behind the persona and the score for saturated and over saturated personas? How is it calculated? For example (2 opening email in 1 month = just ri…
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CLV import data offlineThere are some fields in the CLV(https://docs.oracle.com/en/cloud/saas/marketing/responsys-user/CLV_PetFields.htm#AdditionalTopics) standard PET table: PREDICT_AVG_SPEND…
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How to call employee details from bip report?Case 1: How to call Particular employee num (Ex:- 11002) in the employee page in the Oracle fusion hcm application from bip report when I click on the Particular employe…
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API-triggered email buildHi, Before sending an API-triggered email build to the specified email address, is it possible to check the email permission status in Responsys? Additional Info: This t…
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How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…
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IP Whitelisting our Responsys account. Do Externally Hosted Forms and APIs need to be whitelisted?We are securing our instance of Responsys by IP Whitelisting. Do we need to whitelist the IP Addresses of the APIs and Externally Hosted Forms sending data to Responsys?
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Issue Saving Configuration in an Oracle CX Apps IframeHello team. We are integrating with CXApps and encountering difficulties when configuring a service through the iframe provided by our API, which is invoked by the Confi…
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What is Responsys In-App Message guideline?I was reading Responsys Designing In-App Campaigns doc. It only has a guideline on the HTML message must not exceed 3.5 KB. I would like to know what are the other guide…
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Supplemental Table Field LimitOracle provided a doc (https://support.oracle.com/cloud/faces/DocumentDisplay?_afrLoop=148482720158841&_afrWindowMode=0&id=1774521.1&_adf.ctrl-state=8ug4jhla_86) which i…
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Trigger push based on mobile number if the custom event passes id(unique idenifier)Dear All, I am looking for a solution below for scenario, We have an arrange with custom event which is called with apis. Via APIs we are getting id that is a unique ide…
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Define "Until" feature in Insight agent when scheduling Daily and removed Re-runIn the recent upgrade, it was observed that removed Re-run option and have Until option when scheduling the report for Daily. In my case, I want to schedule a report Dai…
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New Responsys Mobile SDK 7.0.0 AvailableNEW RESPONSYS MOBILE SDK 7.0.0 IS AVAILABLE The new Responsys Mobile SDK version 7.0.0 is available here. It’s packed with new and exciting features so you'll want to do…
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How to prevent bot-generated spam in external Oracle Responsys forms?Hello everyone, We've been experiencing some SPAM issues with our external forms integrated with Oracle Responsys. We’ve tried implementing a honeypot method, which invo…
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How to setup hourly timer in reaponsys programwe are looking for an option to set up an hourly timer in reaponsys program. We can see only days in elapsed time.