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Oracle Responsys - 23C Release OverviewHello everyone, We're excited to bring you details on all the new releases for 23C which spans June 2023 to August 2023. Here are the highlights: Feed Export Available f… -
OCI Migration Prep - Domain BrandingDomain Branding with Akamai Learn more about Responsys' Move to the Oracle Cloud Infrastructure (OCI) Oracle Responsys uses Akamai as our networking partner for DNS and … -
Responsys' Move to OCI Data CentersAnnouncement: Oracle Responsys moves from our legacy data centers to Oracle Cloud Infrastructure (OCI) Oracle has a longstanding reputation for providing innovative tech…
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Oracle Responsys 23A Release Info [Jan/Feb 2023]Oracle Responsys 23A Release Highlights App User Details REST API Segment Performance Reporting for Mobile App Campaigns Mobile App Analytics: Cohort and Funnel Analysis…
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Oracle Responsys Roadmap Update [January 2023]Oracle Responsys Product Vision and Roadmap Update [January 2023] Join Jake Spencer, Principal Product Strategy Manager for a discussion on the latest enhancements and s…
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Have an amazing story to share? The Markies are back for their 17th year!The 17th Annual Oracle Markie Awards This year marks the 17th year we are celebrating customer experience (CX) innovation and excellence in advertising, marketing, sales… -
Planned Maintenance for Responsys i2 and i9 CancelledHi everyone, As we begin upcoming maintenance for your Responsys pods we wanted to notify customers on i2 and i9 that there will be no needed maintenance for your instan…
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Oracle Responsys - 23B Release ResourcesHello everyone, We're excited to bring you details on all the new releases for 23B which spans March 2023 to May 2023. This quarter's releases are packed with new intell…
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What to Expect When Your Responsys Account Makes the Move to OCIWhat to Expect When Your Responsys Account Makes the Move to OCI Learn more about Responsys' Move to the Oracle Cloud Infrastructure (OCI) Once you’ve completed all your…
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Oracle DYN Shutdown and Responsys Domain BrandingAnnouncement: Oracle DYN's shutdown impacts Domain Branding in Responsys Oracle DYN is shutting down at the end of May 2023. For many years, Oracle Responsys customers h…
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OCI Migration - How to PrepareHow to Prepare Please complete these high-level tasks, ideally, within 30 days of having the in-application guidance panels appear in your Responsys account. Please work…
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Topliners Spam Email - February 23, 2023Some of you may have received a series of spam posts or emails that appeared to have been sent from a Topliners address. We apologize for the inconvenience and are worki…
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Oracle Responsys Feature Kit - Responsys Auto OpensLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Auto Opens measure, you can filter out automatically opened email activitie…
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Say Hello to The New Responsys Category!Hi Responsys Community, My name is Christina Masterson and I work in the Outbound Product Management team at Oracle. I’m based in Austin, TX. We’re excited to share the … -
Oracle Responsys Feature Kit: Mobile App CampaignsLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Mobile App Campaigns, you can create Push, Rich Push, In-App, Message Cente…
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Oracle Responsys Release CenterWhat's Coming to Oracle Responsys? Welcome to the Responsys Release Center. Here you can find information about Oracle Responsys features & functionality, as well as rec…
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Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates I2 Maintenance Schedule All dates are tentative and subject to change. All of the following maintenance dates will include downtime. I5 Mainte…
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Can I have multiple domains for the SMS URL shortener in Responsys?Hello, All of the URL shortener links for our SMS messaging are similar to http://abc.co/. (ex. http://abc.co/F7Tffg) Is there a way we can use more than 1 domain for th…
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Oracle Responsys REST APIHi I'm just recently used Responsys I want to use REST API but I'm not having any experience with the API What is the best way to use REST API ? I have created Responsys…
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Does Responsys has integration with Facebook audience?exist integration between responsys and facebook audience.
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Oracle Unity and Oracle Responsys IntegrationHi - I'm Darryl and my team is currently working to enable the integration between Unity and Responsys. We have the integration enabled already via SR and we are now doi…
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How to enable Integration Settings in ResponsysHello! I am currently working on the integration between Content Management and Responsys. As I followed the steps based on this Oracle document (https://docs.oracle.com…
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How to Decode Special Characters From LinkHere is an example of the image URL as it is passed to Responsys : https%3A%2F%2Fwww.xxxxx.com%2Fxxxx%2Fcatalog%2Fxxxx%2Fxxxx%2F7%2F0%2F7xxx%2xxxxx092022.png Below Actua…
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How to handle when we see large increase in hard bouncesPlease review the below documentation: https://support.oracle.com/epmos/faces/DocumentDisplay?id=2255893.1 -
Using Supplemental Tables in CX Apps Action ServiceHi Community, Could someone please assist with finding a way to access the Supplemental tables in custom Responsys app? We developed custom Responsys app that is include…
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Link breaking when using RPL personalizationHi community! I'm having trouble with personalizing a link in Oracle Responsys RPL. I'm trying to use the variable ${PRODUCTS.URL_PRODUCT}, but the link breaks when I pr…
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Timers in Program (Elapsed time) doubtCould you tell me something about the Program's time element? If I set 1 day of elapsed time to send a campaign, is this time counted as 24 hours? Example: The program l…
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Blocking sending campaigns after specific timeHi Team, does Responsys allow setting up to don't send Campaigns in a specific time? For example: Block to don't send any campaign after 10 PM
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How to reference a supplemental table with dynamic variable - PushHello, how are you? I want to implement a program with mobile push. The audience will be obtained from a view (schedule filter or view), which contains the RIID_ and STO…
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Dynamic url for responsys web push.I am new to Oracle webpush and am attempting to automate a cart abandonment using web push. I can see the push notification, but I'm not sure how to personalise it and r…
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How to A/B test subject line and content?Hello- I want to do a simple A/B test for subject lines for one email content. And I also want to do an A/B test for one email, two different content. I'm using Responsy…
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Testing trigger email APIHi I am new to responsys and I am trying to trigger a campaign via Rest API. I can do it for a new campaign in create but for an existing one, the API says successful bu…
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Call Responsys From from a Landing Page - Preference CenterIs there a way to call a Responsys Form from outside a Responsys email and still bring personalization data? I know in the form usage we have an URL that would open the …
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How many days does the data of a campaign reside in a Live Report in Oracle ResponsysIn the Live Reports, the sent data sometimes lasts more than 7 days in some campaigns, in others after that time the records are no longer seen (in fact the last 500 rec…
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Form does not register in a newly created field (Oracle Responsys)I had a problem with a Form that was linked to a Profile List. This form registered two fields in my profile list:- Name- EmailHowever, when I needed to include two more…
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Getting a list of contacts who received a campaign?I was told that a user got the same email campaign multiple times from our automation, though it's only one person who reported this. In the campaign, is there a way for…
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Will Responys identifies the out of office email.Hi, We have mapped the automatic reply-to address to our mail id. we are receiving the emails when someone replies. But i want to know that is out of office emails will …
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Please help, send a campaign on the 1st and 15th day of its birth monthHi, We want to send a birthday campaign on the 1st & 15th day of their month of birth. Is this possible? We currently only have a birthday column like "18/12/1990", but …
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Add file uploads to Responsys FormsHI all, Has anyone managed to do a file upload via a Responsys form? I cannot seem to find any reference to this in Reponsys or Eloqua docs and google searches... It see…
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Cannot uninstall an app due to `Error encountered while performing this action`Issue: When I try to uninstall an app, I get dependency errors on AMS. How can I resolve this error? Steps to replicate: - Install PassKit app - Go to Applications - Cli…
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Interactive Dashboards: Scheduling Reports by Email (4/5)This is the fourth of five posts I'll be making this month on Interactive Dashboards and Interactive Dashboards Plus. I know that it's important for your teams to be com… -
What is the impact of stopping a running campaign that is part of a program?What happens to the target customers within the program?
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Responsys Live Report missing Launch DateHi, Have anyone had an issue with a daily e-mail that has a missing launch date in the Live Report? We have an example where we are sure there was a launch, there are ev…
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Oracle Responsys Product Roadmap June 2022Our updated quarterly product roadmap for Responsys is now available. Oracle_Marketing_Roadmap_Responsys_June 2022_External.pdf Find more details around Responsys, relea…
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Responsys APIHi, I'm looking for an API to attach the HTML file/template that is to be used in emails from some external source where these files are hosted and then pass the file li…
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Enhancement request - Custom Columns in Event Data Feed FilesWhat issue are you trying to solve? In the instance adldigita002/Banco Av Villas we configure two custom columns, these are ID_CIM and MENSAJE_ID. These two attributes a…