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Oracle Responsys Release CenterWhat's Coming to Oracle Responsys? Welcome to the Responsys Release Center. Here you can find information about Oracle Responsys features & functionality, as well as rec… -
Oracle Responsys - 24C Release Overview [Sept - October 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Webinar Alert: Building Customer-Centric Programs within Responsys [Sept 2024]A Special Invite for Responsys Customers Join our special webinar to learn some tips and best practices when it comes to building customer-centric programs within Respon…
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Curious about Responsys' Generative AI features?Enhance the creativity and engagement of your Responsys Campaigns with Generative AI Oracle is launching new Generative AI (GenAI) capabilities within Responsys. These f…
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On-Demand Webinar: 12 Trends a-Trending: What to Plan For This Holiday Season [July 2024]This year’s holiday season is shaping up to be as dynamic and turbulent as it has been in recent years, but in different ways. Knowing what to expect and proper planning…
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Oracle Responsys - 24B Release Overview [June - August 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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On-Demand Webinar: Responsys and Oracle Real-Time Capabilities For Marketing [May 2024]Exploring Real-Time Capabilities For Marketing We invite you to join Oracle expert, Christian Ericsson, who will provide an overview Oracle real-time capabilities for ma…
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Product Notice: Android - Must Adopt the Firebase Cloud Messaging HTTP v1 API Before June 1, 2024MOBILE APPS: RESPONSYS ANDROID SUPPORT FOR FIREBASE CLOUD MESSAGING (FCM) - HTTP v1 API Reminder, if impacted, you must adopt the Firebase Cloud Messaging HTTP v1 API be…
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Oracle Responsys Customer Briefing ReplaysIf you weren't able to join us for some of our past events, or would like to watch the sessions over again is the page you want to bookmark. Latest Roadmap Recording Ora…
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On-Demand Webinar: Why a CDP can bring your marketing campaigns to the next level! [April 2024]Curious to learn why and how a CDP can bring your marketing campaigns to the next level? In this session we will discuss one of the hottest topics in Customer Experience…
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Oracle Responsys - 24A Release Overview [Mar - June 2024]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Highlights for…
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Oracle Responsys System Maintenance CalendarUpcoming Maintenance Dates ⚠️ Note: There is no expected maintenance downtime planned for the remainder of 2024 for customers with accounts already on OCI. Updates will …
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On-Demand Webinar: Email Deliverability Best Practices [Jan 2024]Worried you're not making it to the inbox? Join Oracle expert, Markus Frank, as we explore strategies, tips and tricks to maximize your email deliverability in today's r…
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OCI Migration Prep - Domain BrandingDomain Branding with Akamai Learn more about Responsys' Move to the Oracle Cloud Infrastructure (OCI) Oracle Responsys uses Akamai as our networking partner for DNS and … -
Responsys' Move to OCI Data CentersAnnouncement: Oracle Responsys moves from our legacy data centers to Oracle Cloud Infrastructure (OCI) Oracle has a longstanding reputation for providing innovative tech…
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What to Expect When Your Responsys Account Makes the Move to OCIWhat to Expect When Your Responsys Account Makes the Move to OCI Learn more about Responsys' Move to the Oracle Cloud Infrastructure (OCI) Once you’ve completed all your…
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Oracle DYN Shutdown and Responsys Domain BrandingAnnouncement: Oracle DYN's shutdown impacts Domain Branding in Responsys Oracle DYN is shutting down at the end of May 2023. For many years, Oracle Responsys customers h…
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OCI Migration - How to Prepare***** If your Responsys account is hosted in Interact8 (i8) or Interact9 (i9), please refer to the "OCI Migration - How to Prepare (i8 and i9)" post ***** How to Prepare…
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Oracle Responsys Feature Kit - Responsys Auto OpensLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Auto Opens measure, you can filter out automatically opened email activitie… -
Oracle Responsys Feature Kit: Mobile App CampaignsLearn more! Be sure to explore all of our Oracle Responsys Feature Kits With Oracle Responsys Mobile App Campaigns, you can create Push, Rich Push, In-App, Message Cente… -
Oracle Responsys Roadmap Update [March 2024]Oracle Responsys Product Vision and Roadmap Update [March 2024] Join Suresh Kalyanaraman, VP Product Management, Responsys and Jody Mooney, Group Product Manager for a d…
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Requesting to know the Email Open CED file column DEVICE_TYPE_INFO valueHi There, Please help to understand about the Email Open CED file column name DEVICE_TYPE_INFO This column(DEVICE_TYPE_INFO) has values like "Robot","Feature Phone","Tab…
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Program launched email campaign exclusion listIn a program, I know an email campaign launch will use the filter/view selected in the program instead of the filters/views selected in the campaign designer, but will t…
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How to create a Custom Event Trigger for APP Channel ListI'm trying to create a program on Responsys using a custom event as a trigger. However, it seems that it's only possible to create custom events based on the Profile Lis…
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STO in real time programsHello, I would like to ask if somebody has tested the STO feature in both ad-hoc and real-time programs. I was wondering if in a real time program where your aim is to i…Christina Giannadaki - Aegean Airlines 20 views 1 comment 0 points Most recent by Albert K. Lee-Oracle
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cloud.oracle.com whether it is hosted on a static IP or not?SBIC wants to put cloud.oracle.com behind privileged access system. They are asking whether it is hosted on a static IP or not. Unity & Responsys cloud administration is… -
What is Responsys In-App Message guideline?I was reading Responsys Designing In-App Campaigns doc. It only has a guideline on the HTML message must not exceed 3.5 KB. I would like to know what are the other guide…
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Responsys Mobile App SDK with React Expo buildHi, We are mapping our requirements to implement responsys SDK to our Mobile App and we checked the doc about the React Native (https://docs.oracle.com/en/cloud/saas/mar…
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How can Responsys RPL messagedigest method output as Hex encoding instead of Base64 encoding?I was reading the Responsys RPL Reference Guide. On page 275, there is a messagedigest method. It allows the users to select various hashing algorithm, e.g. SHA-256 etc.…
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👉️ Customer Briefing Alert: What’s New with Responsys (24ABC)What’s New with Responsys + Holiday Trends & Tips Join our exclusive, 60-minute live webinar on September 25 where we’ll share an overview of the latest Responsys 24 A/B…
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Passing Campaign attributes to SPANHi all, we want to add a new SPAN - SMS Public Aggregator Network for sending our SMS. Is it possible to send to the new SPAN some campaign's information like "Limit Lau…
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How can we schdule campaign on hourly basisDear All, We are looking for a solution to schedule campaign/program on hourly basis in reponsys. At least twice a day. Please help Regards, Sreehar
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How to send form submission details to mapped sales spoc email idDear All, We are looking for a solution something like, if a customer submits a Responsys form then the submitted data to be send to respective (based on area or product…
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How can we pass dynamic variable to in Program if the audience is coming from Unity as CX Audience.Dear All, How can we pass dynamic variable to a email/sms campaign when it will triggered via program and the audience is from Unity(CX Audience). When we are using dira…
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Image in push notifications is not displaying in iosDear Team, We are facing an issue with the image in push notifications. The images are not getting displayed in iOS devices but the same time it is working fine in andro…
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Qn regarding images in Push CampaignsI was reading the "Including images and media" section on this webpage - , and I would like to find out: 1. What is the min./max. length x width for iOS 2. What is the m…
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How to insert images in Push notification content in ResponsysHi There, How to insert images in Push notification content in Responsys. Thanks Naveen
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Extracting Campaign Email Data for CRM IntegrationHi all, I am looking for some help with the following: I need to be able to extract a list of campaigns or emails sent to our customers. Specifically, I need the subject…
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Can we include differernt cc/bcc (dynamic) to email campaign?Dear All, We are looking for a solution to include dynamic cc/bcc to each email based on the data(PET table) via responsys. We need to include different include SPOC per…
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Can we launch a predefined campaign from outside ResponsysDear team, We are looking for a solution to launch a predefined campaign which is already configured and included target audience in workbook itself. We just need to lau…
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Is there "Delivered" metric for Email channel in Responsys CED?I see "Delivered" metric in Email channel in Interactive Dashboard in Responsys, but there is no "Delivered" metric for Email channel mentioned in CED (). How can we get…
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About Responsys App Channel List Data MigrationHi Team, In our Responsys account, we originally had 2 Profile lists and 2 App channel lists. However, due to a customer request, we merged the data from both profile li…
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Mark/setup email and mobile permission to opt in when a segment send from oracle unity to responsysDear Team, We are using unity to create and send segment to Responsys. But whenever a new user comes along with any of segment the data get uploaded to profile list but …
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Custom event with all event variables and any way to setup Default list of event variablesThis is regards of custom events: 1. Is number of Custom events limited? 2. Is there a way to duplicate Custom event with all event variables? 3. If previous point not a…
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Data (CED) retained on the oracle Responsys SFTP serverHow long the data retained on the oracle responsys SFTP server? Can the older data that was exported to SFTP through Connect jobs be retrieved? if so, how can it be done?
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How to Setup mutual TLS in API CallsHow can we setup mutual TLS in Responsys APIs connections?
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Launch_ID field is empty for CED SMS opt out fileHi There, I can see the Launch_ID field is empty/NULL for CED SMS opt out file, Can you please help to know if this is expected or the reason why this field is empty/NUL…
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Can I add Contact Event Data (CED) to an SQL queryI want to include CED to an SQL query I want to create for a supplemental table/view. Is this possible?
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Fatigue AnalysisCan you please tell me how can i acess Fatigue analysis in my account? i checked the insight menu but didn't find. Do i need to activate that function?
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How to enable Annotate emails in promotion tabHi There, May I know how to enable Annotate emails in promotion tab for the gmail customers? As we checked in the following document we have sent a email to the followin…
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Almost every email is getting skipped in a live campaign with reason 'Recipient is not deliverable'We have a lot of skipped emails (almost every email) for a live campaign and the reason of the skip is "Recipient is not deliverable". However, when we check the profile…