Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Benefits
Discussion List
-
Redwood Ben Self-Service Employee Resources - share ideas of using pageSummary: Hi, we are preparing to roll out Redwood for Benefits and want to utilize the Employee Resources page (quick actions) on the Benefits Self-Service page. Can oth… -
Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba… -
Start Here: Learning Opportunities to Get Started with Benefits AgentsNew to Benefits AI agents? Start here to explore the foundational learning opportunities that will help you understand how AI agents can transform your benefits administ… -
Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Shape the Future of Benefits: Join Our Customer Feedback SessionsDear Benefits Users, We're inviting you to participate in dedicated feedback sessions where your voice will directly shape Oracle's Benefits roadmap. These focused conve… -
Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: I’m setting up a few one-on-one sessions to talk through new design ideas for Oracle Cloud Benefits—focused on making setup simpler, smarter, and more intuitive… -
Open EnrollmentSummary: Open Enrollment Announcement – Fall 2025 With the upcoming Open Enrollment period, benefit administrators using Oracle Cloud Benefits will have the opportunity … -
New AI Agents Build for Cloud Benefits looking for customer feedback!Summary: Dear Customers, Were working very hard to build out plug and play AI Agents for immediate uptake into the Oracle Cloud Benefits Product. ASK: We would like to m… -
Enrollment kit reportSummary: Enrollment kit report Content (please ensure you mask any confidential information): Hi, Could anyone advise where is the enrollment kit report in redwood for B… -
Adding new dependent during Open EnrollmentSummary: Hi, we have a scenario where employee for an employee there are no dependents in the system. During Open enrollment window employee adds a new dependent from "P… -
Person Number in BAC Quick Actions is not consistentSummary: on the Benefits Activity Center, we notice that the Person Number on the Quick Actions are not consistent. For example, we see Person Number next to name in Per… -
Unable to load Participant Enrollment data for terminated employeesSummary: We have a requirement to load participant enrollment data for certain terminated employees as part of a data conversion life event. The client requires this inf… -
HSA AccountSummary: Employee enrolled into HSA on 1st Jan 26 Open enrollment. Salary change event occured on 1st April 26. Upon processing salary change all plans coverage, rate go… -
Unable to close required pending action itemSummary: I am trying to close a required pending action item, but even after clicking into the item and designating dependents the item is still marked as pending and no… -
Unable to delete voided life events in benefHi All, I am unable to delete the voided life event which is as below. The delete All option is clicked still not getting deleted. Also tried to delete it after changing… -
Notifications to new hire reminding that they have an enrollment window to enroll in benefitsWe have a requirement to send notifications to New Hires who have not yet completed enrollment reminding them that they have 31 days to enroll. Any guidance would be hel… -
How to Configure 'Rate Start Date' as previous pay period start dateHi All, We have the requirement where the element entry start date should be 1st day of previous pay period for life event enrollments. Payroll - US Biweekly Payroll For… -
Lifeevents are getting triggered for temporary non-primary assignmentSummary: Lifeevents are getting triggered for temporary non-primary assignment Content (please ensure you mask any confidential information): Hi, All the eligibilities a… -
Reduce life insurance coverage amount by half for an employee turning 70 years oldContent Hi All, We have a requirement like, if employee is already enrolled in Life Insurance plan with some coverage amount($X) and turning 70 years today, then coverag… -
Automatically trigger life event after 1 year completion of the date entered on DFFSummary: Automatically trigger life event after 1 year completion of the date entered on DFF Content (please ensure you mask any confidential information): Hi, We have a… -
Dependent Eligibility Not Evaluated When Participant Fails Plan Eligibility (Split Medicare)Summary: We are working on an Oracle Benefits configuration involving split medical enrollment for retirees and dependents based on Medicare eligibility, and we encounte… -
Element OverlapWe noticed 10/05/2025 2 salary change life events were triggered 1 is in processed status, 2nd one is in manually added. to clear this event, we unprocessed open event a… -
Percentage Rate (0.207%) Rounded to Two Decimal Places in LTD Deduction CalculationDescription: We have configured an LTD employee deduction that is calculated as 0.207% of earnings per paycheck. During payroll calculation, the system appears to round … -
Rate Short Name on Self-Service Enrollment PagesSummary: Content (required): Is it possible to display Short Name or Short Code of Rate Definitions on enrollment pages using personalization? Version (include the versi… -
How to trigger a life event when spouse completes 55 yearsWhen spouse crosses 55 years, life event needs to be triggered. How to achieve this using temporal LE -
If the spouse of dependent is employed in the same organization, then spouse becomes ineligibleFor the medical dental and vision plans, there is an eligibility criteria that if the spouse is already employed in organization to be able to gain eligibility to cover … -
Access to Document Records information as HR Benefit SpecialistI was wondering if someone has experienced the same situation, I have 3 Benefits specialist users to test in Dev1, one of them has access to view Document Records inform… -
Is it possible to get a drop down with coverage range with text instead of the amountI am currently using coverage range and the amount is chosen by employee from 1*Annual Salary to 5* Annual Salary. However, instead of the amount, is it possible to get … -
Smoker status for blank in eligibilty profileSummary: Smoker status for blank in eligibility profile Content (please ensure you mask any confidential information): Hi, We have optional life plan based on smoker sta… -
Split Plan EnrollmentSummary: We have a Retiree Program, with Medicare and Non-Medicare plan type in it. Where Participant with Age > 65 are eligible for Medicare Plan and rest are eligible … -
Benefits: Scheduled Processes During RefreshHi Team, Do you have a list of the processes that are scheduled to run during, or after the Benefits refresh? Alternatively, is there a document or file that outlines al… -
Add Benefit Relationship Button is missing in 26ASummary: After clicking on “Benefits Relationship” link the “Add Benefits Relationships” button should be present. which is missing after 26A update Anyone else facing t… -
No inactive people are displayed in the Benefits activity centerGood afternoon, everyone. I'm trying to access the Benefits Activity Center to find the benefits information for an inactive employee, but I can't see the inactive emplo… -
Redwood - Benefits Relationship LOV blank for terminated workersSummary: Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers. All roles… -
How to add missing terminated employee to ACA ReportingSummary: I’m following up on the ACA reporting issue for Mariposa County. Anne confirmed that the employee's health coverage was end-dated as of his termination date, bu… -
Interim Rule when only using Self Assigned Event Rule for life eventSummary: Interim Rule is not working with Self Assigned Event Rule Content (please ensure you mask any confidential information): For a divorce life event, we did have, … -
Benefits: Suspend a plan if another plan is in suspendedI have a Child Supplimental plan that needs to be suspended if the main Employee Supplimental plan is suspended. I'm having a hard time making this work during enrollmen… -
Is Affordable Care Act updated in Redwood Benefits?Summary: We reviewed Affordable Care Act in 2023 and 2024 and did not implement. Are there new Oracle product features in Redwood Benefits Content (please ensure you mas…