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Benefits
Discussion List
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25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S… -
25B Add a Journey to the Help Section on the SSBEN Landing PageSummary: Redwood extensibility has been added to the SSSBEN Landing page where users can integrate a Journey to the Need Help Section Content (please ensure you mask any…
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25B Hide Need Help on SSBEN Landing pageSummary: For customers that want to hide the Need Help on Self-Service Landing page users can simply use the Page Properties and switch from True to False. As a reminder…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on…
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Redwood- Cloud Benefits show or hide Person Info fieldsSummary: This video will show users how to show or hide additional attributes on the Person Info Quick Action Content (please ensure you mask any confidential informatio…
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Need Help seeded text, personalize per customer if NOT using AOR.Summary: Customers not using AOR which is areas of responsibility users can simply modify the text and publish it within seconds to put in contact information for their …
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25 B Benefits Show or Hide Calculators for HSA, FSA, DCFSASummary: This video will show users how to hide the Health Savings Account, Flexible Spending Account and Dependent Care Flexible Spending Account from the Tools Sandbox…
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Implement the Wellness Product 2025! Setup your Wellness goals for your Organization!Summary: Setup your 2025 Corporate Wellness Goals for your employees! My Wellness Create activities and contests to positively impact employees’ energy, productivity, an…
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Redwood Add additional attributes on Temp ID CardSummary: Provides customers with the ability to include additional fields on the Temporary ID Card for dependents . Content (please ensure you mask any confidential info…
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Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa…
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf…
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Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay… -
Fusion Benefits – PM SURVEY – Configurable Postelection Edit Requirements within Plan SetupSummary: We are seeking feedback on a new feature to do postelection edit rules within the plan configuration area. Please update or email me comments and suggestions on… -
Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba… -
Unlock the Full Potential of Open Enrollment w/ #ORACLEHCMCLOUD Benefits Open Enrollment DiagnosticSummary: Ensure a seamless open enrollment experience with our Benefits Open Enrollment Diagnostic Report, your ultimate tool for identifying and resolving potential iss…
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Case StudyHi Community We are looking at implementing a new benefits platform and Oracle is on the list of possibilities. We would like to reach out to customers currently using O…
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{Sample Setup} Germany Life Insurance for Employee Benefits in HCM Cloud BenefitsSummary: We have a sample plan design with a plan not in program using an unrestricted life event titled "Germany Life Insurance". Wherein a customer can import using th…
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Employee deduction for two plansSummary: Hi, We have a requirement where if employee enrolls in X plan and Y plan then there should be one employer liability for both the plans. Plan X and Plan Y are i…
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Dependent Certification Type of Proof of National Identifier when enabled is not letting upload docHi, We have enabled the below certificates in Dependent Certification. 1.Marriage Certificate 2.Birth Certificate 3. Proof Of National Identifier 4. Legal Custody Certif…
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Does High Limit Value Override an Upper Limit Value?We have set a Variable Coverage Profile up for our Short-Term Disability (STD) to calculate differently for those making $350,000 or more with an Upper Limit Value of $3… -
unable to see the life event under the Self-reported life eventSummary: Employee has reported a life event from the self-service and is in the submitted state. Admin can see number 1 under self-reported life events in the overview s…
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REDWOOD UI is not showing propertly the Benefits Programs for the employeesSummary: When an employee review her benefits program on Redwood, the program is not showing the latest enrollment, no mather the filter we applied. Could this be becaus…
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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Unable to hide Beneficiary organization section under People to cover redwood page.Summary: Unable to hide Beneficiary organization section under People to cover redwood page. We are able to hide the fields within this section. But we are not able to h…
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Reinstatement Rules fails to reinstate FSA/HSA during OESummary: During OE we restrict employees to update their Life Insurance coverage within the enrollment tool during OE. If they would like to change their coverage they n… -
Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionSummary: Hello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > B… -
Can we add custom field in Benefit Redwood Page ?Summary: We have an requirement to add one custom field with LOV details, can someone confirm if its is feasible ? Navigation: My Client Groups » Benefit Summary » Query…
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how to create a link in redwood pageHi Experts, Can anyone explain how to create a link (need to keep a URL in the link, so that employees can access and review the data) in Before You Enroll/People to Cov…
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The log table is not fetching any data in the table - HWM_RULE_FF_WORK_LOGSummary: I am trying to debug a Waiting period fast formula. I have added l_msg = add_rlog(-999, 30, 'l_action_reason_code = '|| l_action_reason_code) to the FF. But in …
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Dependent age out fast formula not workingWe have a requirement where if employee is enrolled in Medical Plan - Employee + Family option and if employee has more than 2 or more children and 1 spouse and 1 child …
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Session effective date does not appear in integrated workbook for benefit plansWe are trying to add a large number of people to a new benefit group, and the session effective date box does not appear when preparing the integrated workbook. This was…
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How do I enable the Benefits Analyst AI Agent?Summary: According to the article below, "the benefits analyst AI agent is available now". Besides the Customer Connect session on December 9th, is there any other docum… -
Benefit Relationship dropdown issue in Benefits Summary Redwood PageSummary: Benefit Relationship dropdown is not working in Benefits Summary Redwood Page . Content (please ensure you mask any confidential information): Benefit Relations…
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Closed Dependent Age Out LE gets reopened after evaluating any other LE ex. Salary ChangeWe are facing one issue related to evaluating Depedent Age out LE. Please follow below steps Add Dependent Age Out LE 2. Evaluate 3. Notice it is closed as on 1/30 under…
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Can you change the defined rate frequency for a single rate that differs from the program?Summary: Can a standard rate's defined rate frequency be changed to differ from the program without removing the plan from program? Content (required): I have a special …
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How to hide “Beneficiary Organizations” region/section on “People to Cover” Redwood Page?Summary: On the Redwood UI Page for "People to Cover", we intend to hide the "Beneficiary Organisation" section as it is not applicable for our implemented countries. Bu… -
Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p…
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Is it possible to have Insurance Number of an employee along with option name in Benefits EnrollmentHi Team, Can we have the insurance number of an employee and an dependent along with option name in benefits enrollment? -
How to hide the additional info section on the people top cover page in the benefits self service.Summary: Unable to find the' Rule' option in the VB. Trying to hide the whole additional info section on the people top cover page in the benefits self service. Can some…
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How to set up HSA default during Loss of Eligibility Life Event (dependent ages out)During open enrollment this fiscal year starting on 7/1/23, the Health Savings Account was introduced with two options: Self and Family. We are now trying to set up a de…
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Benefit administrator unable to see terminated employee enrollment detailsSummary: Hi all, I made sure that the roles mark View all people not just View all Workers, but our Benefit administrator (seeded role) cannot see the details of enrollm…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
Dependent Age Out only removing from MedicalSummary: Hello, We have an overage dependent age out process set up and running, however the affected dependent is only being end dated from medical coverage and not the…
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Restrict user from adding Provider during life eventHI, The user is able to add a provider whenever there is a life event. Is there any chance to block the user from adding the Provider to the system? Please let me know. … -
If medical coverage is waived, Tobacco/Tobacco User should not allow any option.Summary: If medical coverage is waived, Tobacco/Tobacco User should not allow any option (EE Only, EE and Spouse, Spouse Only) to be selected. This is a premium surcharg…