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Benefits
Discussion List
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25B Add a Journey to the Help Section on the SSBEN Landing PageSummary: Redwood extensibility has been added to the SSSBEN Landing page where users can integrate a Journey to the Need Help Section Content (please ensure you mask any…
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25B Hide Need Help on SSBEN Landing pageSummary: For customers that want to hide the Need Help on Self-Service Landing page users can simply use the Page Properties and switch from True to False. As a reminder…
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25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on…
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Redwood- Cloud Benefits show or hide Person Info fieldsSummary: This video will show users how to show or hide additional attributes on the Person Info Quick Action Content (please ensure you mask any confidential informatio…
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Need Help seeded text, personalize per customer if NOT using AOR.Summary: Customers not using AOR which is areas of responsibility users can simply modify the text and publish it within seconds to put in contact information for their …
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25 B Benefits Show or Hide Calculators for HSA, FSA, DCFSASummary: This video will show users how to hide the Health Savings Account, Flexible Spending Account and Dependent Care Flexible Spending Account from the Tools Sandbox…
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Implement the Wellness Product 2025! Setup your Wellness goals for your Organization!Summary: Setup your 2025 Corporate Wellness Goals for your employees! My Wellness Create activities and contests to positively impact employees’ energy, productivity, an…
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Redwood Temporary ID Card to show or hideSummary: This video will show users how to hide the Temporary ID Card. Content (please ensure you mask any confidential information): Screenshots and video below show th…
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Redwood Add additional attributes on Temp ID CardSummary: Displays customers the ability to append additional fields to the Temporary ID Card. Content (please ensure you mask any confidential information): This variabl…
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Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa…
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf…
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Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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Start Here- Learning opportunities to get started with Benefits Redwood AdoptionGoals Our vision is to deliver a cutting-edge, streamlined experience for Employee Benefits Enrollment and Administration through Redwood design, ensuring employees stay…
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Fusion Benefits – PM SURVEY – Configurable Postelection Edit Requirements within Plan SetupSummary: We are seeking feedback on a new feature to do postelection edit rules within the plan configuration area. Please update or email me comments and suggestions on…
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Coverage Amount Formula to pick up element entry valuesSummary: The coverage amount for the Life Insurance needs to be Total Cost of Employment so I have written a formula to pick up the values of the Element Entry values ba…
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Unlock the Full Potential of Open Enrollment w/ #ORACLEHCMCLOUD Benefits Open Enrollment DiagnosticSummary: Ensure a seamless open enrollment experience with our Benefits Open Enrollment Diagnostic Report, your ultimate tool for identifying and resolving potential iss…
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Case StudyHi Community We are looking at implementing a new benefits platform and Oracle is on the list of possibilities. We would like to reach out to customers currently using O…
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{Sample Setup} Germany Life Insurance for Employee Benefits in HCM Cloud BenefitsSummary: We have a sample plan design with a plan not in program using an unrestricted life event titled "Germany Life Insurance". Wherein a customer can import using th…
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original enrollment dateSummary: Hello! I am trying to get at the Original Enrollment Date. Currently in reporting the date shows effective when there is a change in plans or coverage levels in…
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Original Enrollment Date - can you report on org enrollment date of the Plan and not just the optionSummary Original Enrollment Date - can you report on org enrollment date of the Plan and not just the optionContent Is there a way to report on the original enrollment d…
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Deleted life events are showing on the Redwood benefits pageSummary: We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking th…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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What is the best method create a Mid Year Open Enrollment for One New Benefit Plan?Summary: We have a new Benefit Plan starting 4/1/2025 and would like to have an Open Enrollment for this one plan for all eligible employees to enroll. What is the best …
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Redwood Benefits Self-Service Enrollment and Pending Actions page under My Benefits not loadingThe newly launched Redwood Self-Service Enrollments and My Benefits page (Pending Actions) in 24D update is not loading up even after adding all the required privileges,…
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Benefits enrollment event for an acquisitionSummary: Can OAB Benefit Self Service be used to allow benefit enrollment for an acquisition group prior to their employment effective date? Content (please ensure you m…
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Redwood: Unable to edit Benefit Coverage ChargesWe are implementing Redwood benefit pages, and have noticed that the option to edit Benefit Coverage Charges on a bill is not there. This option is available in responsi…
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Business Rules on Before You Enroll Redwood PageSummary: Hi, We are trying to hide Statutory Dependent Field and Disability Status Field from the Before You Enroll Redwood Page, but currently aren't able to do so sinc…
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Short Term Disability Coverage Amount is showing $0 for High Wage EarnersHey there! We have noticed that our employees making $350,000 or more are showing $0 for the coverage amount under the Short-Term Disability plan in benefits summary. Th…
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After adding a new court order in Redwood, there are no dependents to selectSummary: We have recently enabled and are testing the Redwood Benefit Court Order Page and have followed all the enablement steps and updated our security roles with the…
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Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…
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Request for process to create and evaluate life event for those employees coming on the vendor fileSummary: Customer has an Inbound integration requirement where they must load participant enrollments for GUL plans for those employees coming on the vendor inbound file…
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Person Change Fast Formula Causes Incorrect Life Event to TriggerSummary: Client wants the appropriate life event to trigger when employees 'Full Time or Part Time' field is updated from part-time to full-time and from full-time to pa…
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Benefit relationship does not get updated when assignment changesSummary: Hi, We have this recurring issue where when employee has different assignments that if they have temporary assigments (Primary Flay = Y) , the benefit relations…
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How to hide My Spouse or Domestic Partner/My Child option in Report Life EventSummary: In 24D, the self-reporting life event is changed to redwood and now we are having option to report life event for Me or Spouse or Child. Client wants to hide Sp…
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Need to make Date of Birth field as mandatory only in people to cover page.Summary: We have made date of birth field as mandatory in people to cover page(Me>Benefits>Before You Enroll>People to Cover>Add>Date of Birth) using page composer but i…
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Coverage End Date for Rehire within 30 days of TerminationSetup: Currently, we have setup termination life event which when processed ends all the coverages for the employee 1 day prior to the life event processed date except f…
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new option - coverage amount missing in displaySummary: New options - in the display, the coverage amount is not showing like it does for the existing options during election. Content (please ensure you mask any conf…
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No records are returned when running the 1094 process for California. Any ideas?Summary: No records are returned when running the 1094 process for California even though there are over 400 employees in California. This has worked in prior years. Not…
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How to capture Military Status Yes/No for a DependentContent Usually children upto age 26 are eligible for Medical. We have a requirement where the children are eligible upto 30 years if they are Military Veteran. The depe…
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Coverage end date is not being updated upon rehire in benefit plansSummary: When an employee has been rehired, the employee's benefit plan becomes multiple as previous benefit plan coverage end date is not being updated. Had a requireme…
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Benefits Close enrollment and Reevaluate Designee Eligibility process behaviourSummary: Persons are getting processed even though the life events are not closed (Close Enrollment Process) or Loss of Eligibility LE is not assigned to dependents Cont…
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Best Approach for Evaluating Open Life Event for 19k employeesSummary: We are using below-mentioned approach and Parameters used to kick off 'Open' Life event enrollment window for 19 k employees. We are facing in-stability in kick…
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Kick starting oracle delivered benefits process using SOAPSummary: Need guidance on how to kick start oracle delivered scheduled Process using SOAP Content (please ensure you mask any confidential information): Version (include…
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ESS Benefits Personalizations - Nonredwood pageWe did customize New Contact page under People to Cover tab and turned off disability type and status and tobacco use. Fields were not displaying until 25A patch. Post-2…
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Update notification messageSummary: We need to update the wording within our life event notifications to state “navigate to Me > Benefits > Click here to enroll.” We updated the wording on the but…
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Redwood-Benefits Service Center/AdminSummary: Was the Benefits Service Center updated in 25A so that it should be accessible through Benefit Administration > Enrollment? Content (please ensure you mask any …
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dependent designation questionSummary: Hi, We have a plan which is purely for dependents and not for employees, however, when we designate the dependents, the employee also shows up as 'You' in the d…
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Error "Autocompletion failed" when using search in Benefits Service CenterSummary: Navigate to Benefits Administration > Enrollments > Search Person If we type the name/ID in and accurately select the record, we do not have any problems. Howev…