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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Review Now: Maintenance and Service Logistics Roadmaps - 26BThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c…
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Is there a way to update the subtype field of completed or closed workorders using FBDI approah ?Summary: we have a requirement of updating the Subtype field of completed or Closed workorder in Bulk, using FBDI load. Content (please ensure you mask any confidential …
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Steps to setup workorder FYI setup in BPM Worklist.Summary: Can you give me the steps to setup workorder FYI setup in BPM Worklist. we are trying to develop the rule where IF is configured as Workorder Maintenance Org an…
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How to trigger the approval workflow again when releasing maintenance work order from On Hold statusSummary: How to trigger the approval workflow again when releasing maintenance work order from On Hold status? Current behavior: When a Work Order is Unreleased and I ch… -
API to perform Mass removal of Work Definition Operations attachmentsWe have a large-scale requirement to delete and add attachments to existing Work Definition Operations in Oracle Fusion. We already have a process to mass upload attachm…
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After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it.Summary: After linking a fixed asset to an Installed Base asset, I am not finding option to capitalize it. Content (required): After linking a fixed asset to an Installe… -
Mandatory monthly maintenance - July 2026Hi Team, We would like to clarify the testing scope for the mandatory monthly maintenance that started from June 2026. Should we perform testing for all modules, similar…
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Knowledge Doc: 25C Redwood: Enable My Maintenance Work by OrganizationEnhanced Configuration for My Maintenance Work by Organization The latest update introduces the ability to enable My Maintenance Work for specific maintenance organizati… -
Is it possible to use Asset route functionality without My Maintenance WorkSummary: Is it possible to use Asset route functionality without My Maintenance work ? Content (please ensure you mask any confidential information): As per the explaine… -
Maintenance Work Order with Target Item: CSE-2340141 Error on SubmitSummary: We are experiencing an issue when submitting a Maintenance Work Order with a Target Item in Oracle Cloud Fusion 26B. The objective is to change the item code an…
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Error- Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After RepairSummary: I just enabled the features "Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After Repair" but have error completing the work order…
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how to reverse status complete of maintenance work order in My Maintenance Work (Redwood version)?Summary: We have Maintenance work orders that needs to be reverse status from Complete to Release, also reversing materials and resources usages. We succesfully reverse …
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Is Maintenance Transform work order available in RedwoodSummary: Is Maintenance Transform work order available in Redwood Content (please ensure you mask any confidential information): In Classic page, during creation of a wo…
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REST Payload for Asset Relationship CreationSummary request payloadContent Hi, I'd like to create asset relationship with REST API. Here is the end point I am using, https://pod/fscmRestApi/resources/11.13.18.05/i… -
What are the situations where we can't make an update to Asset Number?Summary: We are in general able to make changes/update the Asset Number. Wanted to know when or under what situations will we not be able to update Asset Numbers anymore…
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Cannot see work orders on Maintenance Management landing page?Summary: Unable to view any work orders from the Maintenance Management Landing Page Content (please ensure you mask any confidential information): Version (include the … -
Is it possible to remove an operation from an earlier version of a work definition in a work order?I have created new versions of work definitions and removed an operation from them. For the existing work orders, is it possible to remove the operation from the work or…
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Unable to find or view the work request created vis Internal Help Desk RequestSummary: We have created Work request via Internal Help Desk Request. Post the Work Request is created, immediately we have to convert into Work Order else we could not …
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Operation is not getting completed from My Maintenance workSummary: Operation is not getting completed from My Maintenance work Content (please ensure you mask any confidential information): I am using Oracle fusion 26C demo vis…
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Auto-assign resource instance to work orders that is generated by the maintenance programSummary: I'm trying to auto assign resource instances linked to resource for Work orders created in maintenance management due to very high volume of maintenance work or…
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How do we solutionize a Multi meter and Day Based PM plan for moving assets like Truck/Cars.We have a requirement for a Truck asset that requires preventive maintenance based on three different criteria: Distance traveled (KM meter) Hours of operation (Hour met…
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Generate Repair Suggestion is throwing an error response during RestActionSummary: AI assist successfully generate in work order workbench but throws an error when you click Save as Note button. Please how can this issue be resolved? Please se…
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How to create Service Request and Work Order from Maintenance Cloud (Redwood vs Classic)Hi team, I am working with Oracle Maintenance Cloud (SCM) and I need guidance on the standard process to create a Service Request (SR) and its subsequent Work Order (WO)…
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Unable Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination ManufacturingSummary: Request you to help me with the navigation of "Capitalize Fixed Assets Upon Purchase Receipt to Inventory Destination" feature to connect fixed assets in manage…
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Do we need Item Master Org in order to use Global Maintenance Work Definition?Summary: We are planning to use Global Work Definition in Maintenance org. Our Inv Org Configuration is like One Master Org - IMO 9 Maintenance Inventory org 6 Manufactu…
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Provide a valid value for BUOrgId error while creating internal request for maintenanceWe are not able to create the internal Request for the maintenance where it is showing error as 'Provide a valid value for BUOrgId'
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Exclusive Equipment AssignmentSummary: Hi I need any idea about this case. Detail: The client manages several batches of equipment, and each batch is assigned to a specific customer. The assignment i…
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Merge option giving workcenter based on standard operation in PM scheduleHi, Need to understance below scenario. We have created PM schedule with 2 workdefinitions under Merge option Workdefinition1 : has same standard operation1 with workcen…
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Contract Meter is not defaulting from Coverage in supplier warranty contractSummary: Contract Meter is not defaulting from Coverage in supplier warranty contract Content (please ensure you mask any confidential information): Contract Meter is no… -
List of Assets is blank in create work order page - RedwoodSummary: List of Assets is blank in create work order page from maintenance supervision Content (please ensure you mask any confidential information): Initial Ingest job…
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Automatic Maintenance Asset Creation for “Entry for Tracking in Receiving Only” Serial ControlWe are validating automatic asset creation from a purchase order receipt for an item configured with the following attributes: Enable Asset Tracking: Full Lifecycle Enab…