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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Review Now: Maintenance and Service Logistics Roadmaps - 26BThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c…
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Redwood Work Requirement UI not producing any information (comes blank)Summary: Work Requirement UI blank after enabling We have enabled the new 26A Maintenance Program Redwood feature opt-in. Run the indexes. Relog-in, Refresh pages. Windo…
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Maintenance Redwood enabled but still getting ADF pages when navigating using tasksSummary: After enabling and running redwood ingests for all of maintenance pages, we navigate using the Tasks, but it takes us to old ADF page for Work Order Content (pl…
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Job Application AI Candidate Summary Generation Spins but No Summary Is Displayed 26BSummary: Testing the new AI Assist summary generation feature (26B) and have completed the configuration steps documented here: Redwood Experience: Job Application AI Ov…
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I cannot add an asset to a hierarchy (You must provide a valid value for the ObjectId attribute)Summary: I cannot add an asset to a hierarchy (You must provide a valid value for the ObjectId attribute) Content (please ensure you mask any confidential information): … -
Please make complete with details option in maintenance work order as mandatory to provide notesSummary: Please make complete with details option in maintenance work order as mandatory to provide notes Navigation - When we execute maintenance work order from My Mai…
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Maintenance based movement request approvalSummary: Our customer has a requirement to create approvals for shop floor movement request that were generated based on a maintenance work orders, all movement requests…
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How to add "Serial Number" filter criteria in My Maintenance Work PageSummary: We have a business need to search orders using serial number within My Maintenance Work Page but currently serial number is not an available field for search. P…
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Does the upcoming exception maintenance include the monthly maintenance pack?We were anticipating receiving the monthly maintenance pack next week as per the new monthly maintenance process. Today we've received an exception maintenance notice ab…
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Is it possible to view each technician (Resource Instance) initials in My Mintenance WorkSummary: Hi Team, In the My Maintenance Work UI, when a user logs in as a Manager, Technician, or Supervisor, they should be able to see the assigned technician’s initia…
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Description in Hierarchies Redwood page in Maintenance CloudSummary: Most of the columns look empty , especially the description in the Hiearchy redwood page. Is this expected? User would like to create a work order by drilling d… -
My Maintenance Work not updating without ESS job – Any alternative to scheduling?Summary: In Oracle Fusion Maintenance Cloud (26B), work orders are not appearing in “My Maintenance Work” after status change (Unreleased → Released) unless an indexing …
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Assigned Resource Instance is not visible in My Maintenance Work UISummary: When maintenance work order is created and resource instance is assigned in each operation but when maintenance users login and navigate to My Maintenance Work …
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How to load high volume customer asset with FBDISummary: We have a requirement of load 10 million + customer asset records to be loaded from EBS to Cloud. Do anyone have any idea of loading such a huge volume of data …
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Knowledge Doc: 25C Redwood: Enable My Maintenance Work by OrganizationEnhanced Configuration for My Maintenance Work by Organization The latest update introduces the ability to enable My Maintenance Work for specific maintenance organizati… -
How do I set up the Master and Child Orgs for Global Work Definitions for Maintenance?Summary: I am trying to implement the new Global Work Definition functionality. I have opted in (found it in the Manufacturing opt ins, not Maintenance) to the new featu…
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What is the replacement for Internet of Things (IoT) in Maintenance Assets Monitoring?Summary: It was understood that Internet of Things (IoT) is going to be replaced with another service. Although we are not sure about the exact details and plan from Ora… -
Is there a REST or SOAP to create or update Maintenance Helpdesk work requests?Summary: Hi, we need to update a Maintenance Helpdesk through integration (REST or SOAP) . ¿Is there a rest o web service to do it? I have found in this documentation…
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Asset Number field in New Work Requirement UI says "No data to display"Summary: When setting up a new work requirement am unable to find any assets to assign to the Asset Number field. This is required field but does not show any values for… -
Work order dates are incorrect in Maintenance Supervision's Assignment tabSummary: Dates as shown in the work order summary are different as compared to whatever is displayed in Maintenance Supervision's Assignments tab. What may be the cause?…
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How to communicate OSP operation notes to Procurement Team?Summary: When performing an OSP operation (and no Blanket Purchase Agreement is set up) the operator executing OSP transaction might have technical notes that the buyer …
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Work order created before reaching meter interval (10,000 miles) in meter-based maintenance programSummary: Work order created before reaching meter interval (10,000 miles) in meter-based maintenance program Content (please ensure you mask any confidential information…
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How to freeze Maintenance Work Order from user to modify once status is releasedDear Experts, We have a requirement to route Maintenance Work Orders to a custom PaaS-based approval process. However, we are facing an issue where users can continue mo…
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Work order still shows 'Available for assignment' even Resource Instance is assignedSummary: Created a Maintenance Work Order, resource instance is assigned in operation tab, and make it released status, later Login with technician Account and navigate …
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Query regarding Asset's Location organization update using FBDI when the asset is part of hierarchySummary: This is a query regarding the Asset's Location organization update using FBDI when the asset is part of hierarchy. Content (please ensure you mask any confident…
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Is there a automatic way to reflect status changes at OFS in maintenance work order?We are creating Preventive Maintenance Work Order in maintenance cloud, we flow that work order to field service using "Create Service work orders for Preventive mainten…
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In Redwood the Maintenance Technician can modify start date/end date of Released Work OrderSummary: We are testing the Redwood Maintenance Management Landing Page functionality. While logged in as a Maintenance Technician (role: ORA_MNT_MAINTENANCE_TECHNICIAN_…
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Knowledge Doc: AI Agent: Diagnostic Workflow AssistantSummary: Agent name: Diagnostic Workflow Assistant. Purpose: Automates diagnostics for a work order, generates repair suggestions, updates the work order, and optionally…
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Maintenance Program – Need Help Aligning Weekly/Monthly/Yearly Cycle to 365 DaysSummary: Unable to Configure Weekly, Monthly, and Quarterly Maintenance with Suppression Logic Using Day Interval Description:We are trying to configure a Maintenance Pr…
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Excel visual builder - Maintenance Program Rest Endpoint no responseSummary: Is anyone getting any data through /fscmRestApi/resources/11.13.18.05/maintenancePrograms in 26A? I was using this successfully in 25D. The child objects like w…
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How to add Assets parts to work definitionSummary: The part list has been added to the asset in Assets UI. While creating the work definition, on the right side , could see the second option as "Part List", sear…