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Get Started with Redwood: Oracle Cloud SCM and Maintenance
Maintenance
Discussion List
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Review Now: Maintenance and Service Logistics Roadmaps - 26CThe full listing of Roadmaps can be found here. -
List of Customer Connect Training ReplaysSummary Quick access to all the Maintenance Customer Connect Training Replays Content Watch these replays to get more information about implementing your products. You c… -
Unable to search Asset based on DFF value in Redwood pageSummary: We have configured DFF for Asset with Context segment and public as well. We unable to search Asset based on Additional Information option in Asset Information … -
Is it possible to remove an operation from an earlier version of a work definition in a work order?I have created new versions of work definitions and removed an operation from them. For the existing work orders, is it possible to remove the operation from the work or… -
Asset Transfer Error – Serial Number Uniqueness Check (INV-2416346)Summary: Has anyone encountered the following error when transferring an asset to a different Organization? “The serial number uniqueness check couldn't be completed. Su… -
Work order file attachments showing GUID after the attachment file name. Can this be turned off?Summary: Seeing additional added GUID information after the file attachment name attached to the work order. Can we prevent this information from displaying on the work … -
Need to show PO line and receipt number on Asset in FA module after PO Receipt Mass Addition.Summary: We are using the new feature of capitalizing fixed asset from PO Receipt with expense destination. Capitalize Fixed Assets Upon Purchase Receipt to Expense Dest… -
26B no longer supports the automated Bulk Ingest?Summary: Stale data in forecast Content (please ensure you mask any confidential information): we have the Asset Maintenance Parameter Active In 26A this would trigger a… -
Multiple Asset Numbers Created for Lot-Controlled Item During Full Lifecycle Tracking(Customer AssetSummary: We have a lot-controlled item configured for full lifecycle tracking. During the lifecycle of the item, multiple assets numbers are being created in the Mainten… -
Knowledge Doc: Change default note type in My Maintenance Work using Visual Builder StudioSummary: Use Visual Builder Studio in Advanced mode on the My Maintenance Work page to change the constant defaultNoteType from ORA_MNT_WO_GENERAL to ORA_MNT_WO_TURNOVER… -
How to enable the DFF in My Maintenance Work UISummary: We have some DFFs created in the Maintenance Work Order screen and we can view/update them from the Manage Maintenance Work Orders UI. But we are not able to vi… -
Work Order Execution - Clock in ErrorSummary: We have upgraded our instance to 26C and We have enabled clock in and clock out maintenance feature in our instance. During maintenance work order execution whe… -
Work Order Subtype not defaulting from Asset when creating work order from Maintenance SupervisionSummary: In REDWOOD 26C, when creating new Work Order from Maintenance Supervision Work Order UI the Asset-to-Work Order Subtype defaulting rule is not currently auto-po… -
how to reverse status complete of maintenance work order in My Maintenance Work (Redwood version)?Summary: We have Maintenance work orders that needs to be reverse status from Complete to Release, also reversing materials and resources usages. We succesfully reverse … -
Without assigning resources system not allowing to execute Work order in My maintenance work UISummary: We created work order and then status of work order changed to released. then In My Maintenance Work Redwood page UI when we tried to complete or do some transa… -
Maintenance Work Order with Target Item: CSE-2340141 Error on SubmitSummary: We are experiencing an issue when submitting a Maintenance Work Order with a Target Item in Oracle Cloud Fusion 26B. The objective is to change the item code an… -
How to create custom filters and infolets in redwood screenSummary: How to create custom filters and dashboard in redwood Content (please ensure you mask any confidential information): We are looking to create several other filt… -
Maintenance work order builder AI agent functionalitiesSummary: Maintenance work order builder AI agent functionalities Content (please ensure you mask any confidential information): Has anyone been able to successfully use … -
Knowledge Doc: Enabling User Access for Fusion Maintenance AI Agent: Step-by-Step GuideHere’s the steps on how to give users access to AI agents in Oracle Fusion AI Agent Studio: Enable Required Profile Options: Enable "Security Console External Applicatio… -
Cannot see work orders on Maintenance Management landing page?Summary: Unable to view any work orders from the Maintenance Management Landing Page Content (please ensure you mask any confidential information): Version (include the … -
Error- Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After RepairSummary: I just enabled the features "Assign Assets for Repair to a Maintenance Work Order and Return to Inventory After Repair" but have error completing the work order… -
Redwood Negotiation - Price Precision Is Not Updated When Response Currency Is ChangedSummary: In Redwood Negotiation, Price Precision is initially defaulted correctly based on the selected currency. However, when the Response Currency is changed, Price P… -
Redwood PO Change Order - Deleted Attachment Reappears After Adding a New AttachmentSummary: In the Redwood Purchase Order Change Order page, if an existing attachment is deleted and a new attachment is added within the same change order, the deleted at… -
Add asset upon receipt works but Invoice price variance and tax line can not be capitalisedSummary: Add asset upon receipt works but Invoice price variance and tax line can not be capitalised Content (please ensure you mask any confidential information): Follo… -
OSP cost is not visible in Maintenance Work Order Cost ScreenSummary: We are trying to view the total Maintenance work order cost but the Maintenance work order cost screen is not showing the OSP cost either in Material Cost or in… -
The "Notes & Attachment" data in My Maintenance work is stored in which table?In the Supply Chain execution>Maintenance Management>Work Execution>My Maintenance work there is a tab called "Notes & Attachments", the data entered in this table is st… -
How to disable Manufacturing Plant in Org Parameter?Summary: We have wrongly enabled the Manufacturing Plant in our Maintenance Organization. As part of 26C we have Clock In/ Clock out feature for resource charging but we… -
'Enable advanced scheduling and work order assignments with Field Service' - Is resource Mandatory?Summary: In plant parameter, we have option as 'Enable advanced scheduling and work order assignments with Field Service' and to use 26C Clock in/ Clock Out feature we m… -
REST Payload for Asset Relationship CreationSummary request payloadContent Hi, I'd like to create asset relationship with REST API. Here is the end point I am using, https://pod/fscmRestApi/resources/11.13.18.05/i… -
Knowledge Doc: 25C Redwood: Enable My Maintenance Work by OrganizationEnhanced Configuration for My Maintenance Work by Organization The latest update introduces the ability to enable My Maintenance Work for specific maintenance organizati… -
Unable to add adhoc items in Redwood Work Definitions page after 26BSummary: Hello @Prasanth Senthivel-Oracle We have trouble adding adhoc items to work definitions in Redwood UI after 26B. We have the requisite privilege: Override Item … -
Is it possible to view each technician (Resource Instance) initials in My Mintenance WorkSummary: Hi Team, In the My Maintenance Work UI, when a user logs in as a Manager, Technician, or Supervisor, they should be able to see the assigned technician’s initia…