Service Logistics
Discussion List
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Depot Repair -manage versions for the serialized productsSummary: Hi If we can manage versions for the serialized products during maintenance work orders. For example, serialized product with version 1 before repair that becom… -
Can we create Estimates in the Depot repair Page through API or FBDI?Summary:Can we create Estimates in the Depot repair Page through API or FBDI? Content (required): Version (include the version you are using, if applicable):11.13.22.10.… -
The contract start date isnt valid. Make sure it contains a value and occurs before the contract endSummary: The submit failed for sales order 1010091, on order line 300000003307149, in schedule 300000003307149. The following error occurred: The contract start date isn…
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Activity Field is showing as null in Charges TabSummary: User is trying to add one time fix charge for the depot repair work order on the repair work order Content (required): In Charges Tab, Activity field should dis…
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How to bring Service Request (Case) from SFDC to Service LogisticsSummary: Please let me know if you have implemented receiving Service requests (case for RMA) from SFDC to Service Logistics. One of my customer has SFDC, wants to bring…
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Implementation Question - How do you assess and charge Use tax?Summary: Material that is purchased for service goes into inventory and therefore does not include use tax at the time of procurement. When field work orders include deb…
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Welcome!Summary Welcome to our Service Logistics ForumContent We are glad you are here! In case you are wondering what Service Logistics is all about, be sure to check out this … -
Simple implementation question - Stocking Locations addresses not showing upSummary: When setting up our stocking locations for the 1st time we've followed the implementation guide but the stocking locations screen does not show the address for … -
Part Requirements - one-time shipping addressSummary Part Requirements - one-time shipping addressContent For PR shipping address, I don't see option to specify one-time address. This is needed if technician wants … -
Can we have the Complete Debrief Button in Service Logistics "Manage Charges and Estimates" Page?Summary: Due the Charges screen becoming very small when opened from B2B WO, when the number of lines are more than 10 As an alternate it was proposed to open the Charge…
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Can we create intersubinventory TO from Depot Repair Workbench?Summary: Can we create intersubinventory TO from Depot Repair Workbench? Content (required): Requirement is we need to create intersubinventory TO to transfer the materi…
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API to Create Charges for Debrief Document Type = RMASummary: API to Create Charges for Debrief Document Type = RMA Content (required): Hi - Could you please let me know if we have an API available which can trigger the Cr… -
Service Logistics - Create Maintenance Work Order Logic and SetupsSummary Presentation describing Service Logistics - Create Maintenance Work Order Logic and SetupsContent Presentation describing Service Logistics - Create Maintenance …
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Calendar for Manned Warehouse Stocking LocationSummary: Hi, Is there any way we can define calendar (for access hours and parts arrival time calculation) for stocking location of Manned Warehouse? Note - we cannot de…
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Integration of Service Logisitcs with KronosHi, Wanted to find out if anyone has tried to integrate Service Logistics with Kronos Workforce Management to capture Time card after Debrief is done. Appreciate any fee…
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Does the feature of Manage Auto Processing Rules for Charge support depot repair chargesSummary: Does the feature of Manage Auto Processing Rules for Charge support depot repair charges Content (required): Version (include the version you are using, if appl…
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How to associate estimates with Maintenance WO in Service Logistics?Summary: We are creating multiple Maintenance Work orders on a single RMA line in Service Logistics Depot repair. Need to know how Estimates are associated with Multiple…
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Link Depot Repair RMA to Repair OrderSummary: Link Depot Repair RMA to Repair Order Content (required): Hi Team - We have created Depot Repair RMA via Service Request REST APIs. RMA Order is visible in Depo…
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Updated Post Charges Create MWO PPTThis is an updated version that included changes made in 22D and upcoming changes in 23A and 23B.
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Service BOM in Service Request and Repair work orderSummary: Unable to find the service BOM in SR part details UI Content (required): Created a Service BOM( item structure) for an Item in PIM. We are expecting to see the …
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Depot Repair - 3rd-Party RepairSummary Depot Repair - 3rd-Party RepairContent I can see depot repair supports in-house repair - receive broken from customer then ship repaired to customer. There are u…
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Default the work order Type and subtype while creating depot repair work orderSummary: We are unable to default the work order Type and subtype while creating depot repair work order Content (required): We have setup the work order Type and subtyp…
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How to import charges from maintenance WO automaticallySummary: How to import charges from maintenance WO automatically without manually invoking create charges from UI. Content (required): How to import charges from mainten…
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how to mass create depot repair WO based on the received RMASummary: how to mass create depot repair WO Content (required): how to mass create depot repair WO based on the received RMA based on certain criteria instead of one by …
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Connecting maintenance WO to Depot repair documentSummary: Connecting maintenance WO to Depot repair document Content (required): if you use an API to create Maintenance WO , can we maintain the reference or link to the…
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Need ability to view full location address of Shipment location (address associated with SubinventorSummary: Need ability to view full location address of Shipment location (address associated with Subinventory) in Manage Part Requirements screen. Please let me know wh… -
Question about Parts Sourcing OOB solutionSummary: My client has following business requirement. Service Part Fulfillment: The determination of the available service part that must consider the destination addre…
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Integrating with Parts CatalogSummary: The Parts Catalog functionality has been designed as a means of remote access to the company's spare parts index to be used by mobile personnel. Oracle Field Se…
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Labor charges is not created for Depot RepairSummary: Hi, Here is my test case - Create SR with Parent Asset Create Return and Ship lines in Parts Details with Depot Repair Logistics activities Perform RMA receipt …