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Service Logistics
Discussion List
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24C Service Logistics Roadmap24C Service Logistics Roadmap -
Create Service Work Orders for Preventive Maintenance does not create Service Request or Work OrdersHi team, We have created a maintenance program, a work requirement, generated forecasts and generated maintenance work order. We tried to run the ESS job "Create Service…
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Labor duration round upSummary: Through OIC integration service logistics getting debrief created. we are creating 2 labor charges one Labor charge (activity start time- end time) and travel c…
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What are the roles required to find "Create Note" option in Installed base assets under Service?Summary: "CreateNote" option is not visible in dev16 environment.What are the roles to be added to find that option. Navigation: Service-> Installed Base Assets We are a…
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How to create work order related to maintenance using Sales order.Summary: How to create work order related to maintenance using Sales order. we are not using the Manufacturing module, We need Supply Orchestration to replicate the back…
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Post Work Order Charges by Technician from other BUSummary: We have the business case where field service engineers would be supporting other business units, for example a customer from Netherlands have requested for a r… -
total charges not apearing in depot repair redwood formtotal charges not apearing in depot repair redwood form
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Estimate form in redwood Depot repair formSummary: There is no Estimate form in Redwood depot repair form, how we can enable it
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Redwood UI for Service Logistics screensSummary: Hi All, Is there any guide to uptake the new Service Logistics Redwood UI? In our env, I just see a blank UI when I click on the Redwood link for manage work or…
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Organization to default in Manage Depot Repair Search PageSummary: Organization to default in Manage Depot Repair Search Page Content (please ensure you mask any confidential information): Hi Experts, We want to default Organiz…
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Need to use Source document cost option in Price listSummary: We have a requirement to capture the cost incurred in maintenance+ Mark up % using Price list and push it to Depot Repair to debrief the charges. Content (requi… -
Certain Employees are not found in Manage Field Service TechnicianSummary: Only certain persons in TCA are found in Technician field in "Manage Field Service Technician" configuration page. Content (please ensure you mask any confident…
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How much time it will take complete Import Setup Data from CSV FileHow much time it will take complete Import Setup Data from CSV File. The process started 5days back, still it is in progress only.
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Suboptimal relationship between rcl_debrief_headers and svc_work_ordersSummary: The only relationship we can establish is- rcl_debrief_headers.parent_entity_id = svc_work_orders.wo_id, which is suboptimal as parent entity column is not inde…
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Is there current or planned functionality to mirror on prem Spare parts planning? Thanks.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Use DFF in binding params of expression builder(page composer)Summary: How to use DFF in binding params of expression builder(page composer) Content (please ensure you mask any confidential information): We have created two DFF's o…
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Push Additional Information DFF from Manage Charges Screen to Costing ModuleSummary: For Costing the Field Service Labor correctly, we need to pass few Additional Information from Debrief Manage Charges Screen to the Costing Module. Is there a w…
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Resource Instance assignment in Report Resource transaction, to charge and required fields becomes 0Summary: We have created resources and resource instances in manufacturing , and the resources are set to be Automatically transacted , while assigning the resource inst… -
Queries to extract Install Base assets data from EBS to in required FBDI formatSummary: One of our customers upgrading from Oracle EBS R12 to ERP Fusion. As part of Data Conversions, we need to extract Install Base data from EBS in required FBDI fo…
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You can't create the sales order because one or more items can't be priced. (RCL-5985032)Summary: You can't create the sales order because one or more items can't be priced. (RCL-5985032) Content (please ensure you mask any confidential information): We are … -
Generation of Field Service Work Orders from Maintenance CloudSummary: Hi, We are implementing the Preventive Maintenance Flow for Customer Assets leveraging Service Logistics, Maintenance Cloud, B2B Service and Field Service. Afte…
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Ability to default problem description to Maintenance Work Order from Service RequestHi team, We enter the problem description in the Service Request when creation, can we populate the same in the Maintenance Work Order screen, instead of having to fill …
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Manage Charges and Estimates - Technician Field is not editable?Hi Team, I encountered an issue while trying to modify the Technician and was unable to complete the process. Could you kindly assist me in understanding the possible re…
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Manage Charges and Estimates - Technician Field is disabledSummary Manage Charges and Estimates - Technician Field is disabledContent Hello, I am unable to select the Technician while entering the Manage Charges and Estimates. T…
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Debrief Pricing Charges based on Header DFF AttrbiuteHi, Business Requirement: For Fusion Debrief orders, we have requirement, To adjust the Debrief order price according to debrief Order Header DFF value Estimate Charges …
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Ability to default work order status for Maintenance Work OrdersHi team, Please do let me know if we can default the Work Order Status when creating a Maintenance Work Order from Depot Repair Workbench or Manually? So that when the u…
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Can we change Source Transaction Number on Order to be Work Order Number instead of Service RequestSummary: We are using Service Logistics to create the debrief lines to post charges and create Order in Order Management. When we create debrief header without Service R…
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How can we see financial costing transactions from Maintenance Work Order to CostingHi team, I need to understand how we can see financial transactions of costing interfaced from Maintenance Work Order to Costing, the current tasks provided by Oracle do…
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Ability to add item field in create maintenance work order pageHi team, When we are doing a Depot Repair and creating a maintenance work order from Manage Depot Repair screen, is it possible to add Item field in the pop up that appe…
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Idempotent issues during interface calls/fscmRestApi/resources/11.13.18.05/operationTransactions /fscmRestApi/resources/11.13.18.05/materialTransactions How can external systems avoid successfully synchronizin…
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The value of the attribute ParentEntityId isn't valid.Summary: The value of the attribute ParentEntityId isn't valid. Content (please ensure you mask any confidential information): Hi, While Creating DBrief from REST API us…