Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to enable proration based on fixed number of days for a month?Summary: We have requirement to give prorated credit based on fixed number of days for a month, when we close the subscription using "Prorate with Credit" option Ex: If … -
created subscription product amendment via sales order API in 24DSummary: created subscription product amendment via sales order API in 24D and saw that a new subscription is being created for each amendment. i followed the attached w…
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what timezone will have on subscription product start and end datesSummary: what timezone will have on subscription product start and end dates, will it be BU specific timezone or db timezone Ex: lets say customer is taking subscription…
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groovy script to get minimum interface date from bill lines in subscription managementSummary: I need groovy script to get minimum interface date from bill lines. example if there are 2 product lines, product line#1 has interface date 1/1/2025 and product…
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OM Imported Subscriptions End Date removal using Algorithm ScriptAs you know, Oracle Fusion currently does not support > import of Evergreen Subscriptions from Order Management. Namely, Sales Order line for subscription item cannot be…
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UPDATE SUBSCRIPTION WITHOUT AMENDMENTIn 23C a new Feature "UPDATE SUBSCRIPTION WITHOUT AMENDMENT" has been introduced. You can now update customer, billing and shipping information on a subscription without… -
Subscription Cloud Business Events schemaSummary: We are trying to subscribe Subscription Create Event and Subscription Update Event generated in Fusion SMC using OIC ERP Adapter. Events generated for update sc…
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How to configure SMC so that for multi year contracts?Summary: How to configure SMC so that for multi year contracts we have only a single bill line irrespective of the duration of the contract can anyone tell us how to con…
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how can I remove Offset field in Subscription new Line item when the subscription is Amende.Summary: In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period end, 3. Day, 4. Offset. Initially before Amendment, We ar…
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Is there a way to enable auto-refresh on the Subscription page using Groovy?Hi, We are exploring options to display a custom pop-up message that, when clicked, redirects to the Subscription Management Cloud page. Background: We are initiating a …
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Can we merge two subscription records?Summary: We are checking to merge 2 subscription records . Please let us know any possible ways Content (please ensure you mask any confidential information): Version (i…
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How to hide the contract preview header in contract managementThe clauses are created, in addition to having the skeleton to create the terms templates, where the clauses are entered, when we click on "Action" and select "Preview P…
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Migrate terminated covered levels to Fusion with credit detailsSummary: We have a requirement to migrate terminated lines from EBS Service Contracts to Fusion Subscriptions through Import Management. Do we have any best practices re…
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Can we add subscription "Cancellation reason" and "close reason" standard field in Audit SubtabSummary: In the Audit subtab , we are trying to get Cancel / close reason. Content (please ensure you mask any confidential information): Version (include the version yo…
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What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int… -
Best Practice to convert Draft Subscription created from Fusion OM to active status in SMCSummary: Hi Team we understand that in 24D Oracle is giving ability to create subscription in Draft status from Fusion OM . We also want to understand what's the best pr…Balasubramanian Chidambaram01 54 views 5 comments 1 point Most recent by Balasubramanian Chidambaram
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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A matching price list cannot be found for this transaction for the pricing strategySummary: Hello, I am encountering an error stating, "A matching price list cannot be found for this transaction for the pricing strategy." This issue arises only when a …
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What attribute should be set for Evergreen SubscriptionsWe are creating Subscriptions in Fusion based on Service Contracts in EBS. In EBS we have value for Renewal Process as 'Evergreen'. The understanding is that such contra…
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how to get the offset value from order management to SMCI want to delay the billing on a subscription for X number of days and the subscription is getting created through order management. Currently I am using the “offset” fe…
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Need CoveredLevel PVO on OSMC algorithm with AssetId as query parameterDear experts, I need to get max(EndDate) from Coveredlevel by passing CoveredAssetId as parameter in OSMC Algortihm ( I have code to get coveredassetid for the service l…
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Link to download oracle.ucm.fa_client_11.1.1.jarSummary: Hi, I want to upload csv files to UCM using java cURL. As per the documentation we need the jar file → oracle.ucm.fa_client_11.1.1.jar. Where do I download this…
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I need to create an employee user without consuming from the subscriptionI need to create an employee user without affecting the subscription.
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Covered Level is in active status even though close date has passedSummary: We are in process of migrating service contracts from EBS to Fusion as Subscriptions. We are required to migrated terminated asset lines as well. While created …
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…
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Approve subscription when ad-hoc bill lines are addedSummary: How can we add an Approval hierarchy whenever ad-hoc bill lines are added to the subscription. Content (please ensure you mask any confidential information): We…
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Ship to Account number and Ship To SiteSummary: Content (please ensure you mask any confidential information): User is not able to search/populate Ship To Account number and Ship to Site in Subscription manag…
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Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea… -
Survey Request - for those directly involved in revenue growth through the lead-to-cash processAre you ready to embrace the new business models taking over? Companies are rapidly launching subscription models and switching to mixed-revenue models in order to cater…