Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
Subscription Management
Discussion List
-
Markie Awards - We want to put YOU in the spotlight-Nominate now!Summary: This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commer… -
FBDI : Error while creating subscriptions through FBDISummary: Getting below error while trying to create a Subscription using FBDI "The processing of the validation job couldn't be completed. Resubmit the validation job." … -
SQL to get Subscription Rule. Mapping of Subscription Profile with BUSummary: Hi team, We have a requirement to create the Subscription based on API. Please let us know how can we get the subscription profile name. Is this stored in datab… -
Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …
-
Could not find any video-based training for Oracle Subscription ManagementSummary: Couldn't find any video-based training for Oracle Subscription Management Content (required): I'm trying to learn subscription management but can't find any vid…
-
Does OSS support custom transaction source other than OOTB 'ORA_Subscriptions'?Summary: Content (required): Hi, We planned to use a custom transaction source when we interface bill line to AR interface table, then run auto invoice to create custome… -
Sending Project Number(Custom) to ARSummary: Since we dont have OOTB integration between projects and Subscription ,we have a client requirement to send the project number(Custom) to AR. We are capturing p…
-
Bill immediately for future-dated service contractSummary: Hi, Can you help to validate how to achieve the following use case? Have a service contract created for future dates with one time charge start date: 2024/1/1 e…
-
Custom Fields not showing in Postman PayloadSummary: We have created Custom Fields and selected the "Include in Service Payload" check box but yet the custom fields are not appearing in postman payload. {Sandbox i…
-
How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th…
-
Is it possible to adjust the price on an active subscription product only for one customer?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is it possible to adjust the price on an active subscription produ…
-
Sales Order Number on Subscription & Subscription Product detail pagesSummary: Hi, I am testing FOM/OSS beta feature. I'd like to show SO# on subscription detail page. I noticed that SO# field is available in the subscription and subscript…
-
Invoice for Included Warranty SubscriptionSummary: How to generate invoice for an included warranty subscription ? Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
-
How to make internal approval defaulted to Not required in subscription Negotiation settings?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to make internal approval defaulted to Not required …Prabhudass Vedanayagam- Support-Oracle 1 view 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle
-
Amending Included Warranty SubscriptionSummary: Is it possible to change/amend anything in Included Warranty subscription when it is in active status? Also how to close an Included Warranty before Expiration …
-
is there a REST API available that returns all subscriptions for a Bill to or Ship to AccountSummary: We are building a custom integration to subscription managemnet and have a need to retrieve all subscriptions for a bill to or a ship to account . reviewed the …
-
How To: Custom Subscription Validations (22D Feature)Summary: How do you implement the new custom validations feature that is new in 22D. Specific questions are below. The only documentation I can find on the feature is in…
-
Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi… -
Fetch Subscription Contact Mail ID using reportSummary: Fetch Subscription Contact Mail ID using report Content (required): Need to figure out the set of queries required to fetch the email id of the contact which is…
-
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…
-
How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …
-
Why Does the Business Unit (BU) need to select in the Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Why does a Business unit (BU) need to be selected in the subscript…
-
How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…
-
How to use Custom Covered Levels?Summary: Content (required): Hello Team, We need to understand the use of Custom Covered Levels. In the implementation guide, it's not clear what(I.e. Party, Product Gro… -
Table Names for Covered Level / Covered Level Pricing / Covered Level Billing SummarySummary: Where can I find details about Backend Table / Column names for below Subscription Object? Covered Level Covered Level Pricing Covered Level Billing Summary Con…
-
How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …
-
Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t…
-
How can we send Subscription Renewal reminder to a contact rather than to the subscription creatorSummary: Content (required): Is it possible to send Subscription Renewal reminder to a contact rather than to the subscription creator Version (include the version you a…
-
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su…
-
Does Oracle Order Management Cloud support recurring orders?Summary: Does Oracle Order Management Cloud support recurring orders? Content (required): Our customer (public sector transportation) sends ride tickets to retail outlet…
-
I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…