Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on March 19th & 20th across our Marketing & Sales Unification, Revenue Transformatio… -
Revenue and Cost 25ASummary: The Quarterly Patch Document States… Cloud/ Cloud Applications/ Readiness/ ERP/ 25A Oracle Fusion Cloud Financials 25A What's New Service Excellence Continuing … -
how to split the subscription line installment for monthly invoice but billing schedule is quarterlySummary: Oracle Subscription Managment Billing Schedule is Quarterly we use Advance, but customer requires Invoice for Monthly Basis like split the line (3000 USD - 1000…
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How can we handle renewals and amendments of migrated subscriptions from Fusion Order ManagementSummary: Hi team, How can we handle renewals and amendments of migrated subscriptions from Fusion Order Management? Kindly, let us know. Thanks Content (please ensure yo…
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How to Amend a renewed subscription from Fusion Order managementSummary: Hi team, We are looking for a way to amend a renewed subscription from Order management. If a subscription got renewed automatically in SMC and then later the r…
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How a subscription line item can fetch price in three decimal?Our business has a customer who has item priced at say $ 8.975 and they want the same price (without rounding) to be flown in the subscription. Issue Even after setting …
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How to disable Summarized billing Flag while interfacing from OM to OSMCSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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We need to add Bill to address and ship to address to the Subscription Preview template.Summary: We need to add Bill to address and ship to address to the Subscription Preview, Subscription template. Content (please ensure you mask any confidential informat…
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Reports not working in DashboardsSummary: The Dashboards are showing the message "No data found", but when I open the Report itself, the content is displayed. Content (please ensure you mask any confide…
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how to update and renew a subscription at the same time from the OM to SMC via payloadHi team, We have a requirement where the client wants to renew a subscription but also want to be able to update the subscription via a payload. We have separate request…
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Need To Create Role With Limited Functionality In Subscription ManagementSummary: Need To Create Role With Limited Functionality In Subscription Management Content (please ensure you mask any confidential information): Hello Team, Need to cre…
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Access Group Members - Different results on screen and APIHello, I'm facing a situation where an user is added to a Role on Security Console, I can see that the user has been added succesfully but it is not present in the list …
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Is there any API/Extension available to Split the Subscription Install Base AssetsSummary: We have an Order with 5 quantity for a non serialized item. 1 Asset with 5 quantity is created. We have the requirement to split this asset into 5 different ass…
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Can we update the Price Periodicity on Subscription product charge?Hello, How do we update the price periodicity on the subscription product charge ? We have defined the price for the product as below (Month and Year). But we are unable… -
Is it possible to capture Subscription Product Amend Reason with Credit Memo Credit Reason?Summary: We have business requirement to capture to capture Subscription Product Amend Reason or Close Reason with Credit Memo Credit Reason. Both were standard fields. …
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Bill To Site Details not editable for Subscriptions having Entitlement PlansHi Team, Please confirm if Bill To Site Details are not editable on Subscription Header/Subscription products on Active Subscription if Subscription product is associate…
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How to import holiday calender from HCM into Subscription Entitlement ExceptionSummary: How to import the holiday calender from HCM into Subscription Entitlement availability - exception automatically so that the holiday's defined are in sync in Co…
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Item Is Not Found When Adding Product To Subscription ManagementHi, This is new implementation. I have configured subscription management and trying to create a subscription entry first time; but item is not found when adding product…
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How to Prorate the bill amount by unitprice for recurring charges in subscriptionSummary: We have requirement to display (groovy script)prorate value in billing summary based on billamount/unitprice for each bill line. example: 1/1/2025 to 1/31/2025 …
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Skip Bill Lines Interface to RMCS in migrated SubscriptionsSummary: Is there a way in which we can skip historical bill lines from interfacing to RMCS and recognizing revenue? Our use-case is to Import Subscriptions in subscript… -
How to process multiple serviceids in one usage batchSummary: We have requirement to pass multiple service ids in one usage batch. Below 3 steps are used to create usage events Step1 url:crmRestApi/resources/11.13.18.05/su…
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Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat…
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How to send email notification upon Subscription ActivationHow can we send an email notification when Subscription is first activated? I didn' t find any setup option in teh Subscription module itself. Maybe there are other tech… -
What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables'Summary: What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables' Content (please ensure you mask any confidential information): We…
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How to restrict at subscription level to NOT to send to AR interface for invoicing SR 3-38149292761Summary: How to restrict at subscription level to NOT to send to AR interface for invoicing Reference SR 3-38149292761 Content (please ensure you mask any confidential i…
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How Order Management Specify which Line in SMC to amened or renew ?Summary: Hi team, Kindly, let us know how can this be achieved: When amending or renewing a subscription in SMC through order management, how does Fusion Order Managemen…
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How to trigger Subscription renewal and Amendment at same time from Fusion Order managementSummary: Hi team , Kindly let us know how to achieve the following requirement if possible: The requirement is to trigger both Subscription renewal and amendment at the …
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how to add new line into the existing subscriptionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Unable to update the CalculateEstimatedTaxFlag via Subscription Patch APISummary: I'm trying to update the CalculateEstimatedTaxFlag to True via Patch API: crmRestApi/resources/11.13.18.05/subscriptions// Content (please ensure you mask any c…
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Is there an option for the override credit amount value to be picked when closing a subscription?Hi, Good morning. We have noticed that when we try to close a product in Subscriptions management, it is possible to provide a value in "override credit amount" field, a…
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Credit memo from subscription management is not sending sales credits to ARSales credits are not importing into AR on the credit memo, but they are populating in AR from the invoice. Is this a standard process, or do we need to change any setup…