Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
Subscription Management
Discussion List
-
Markie Awards - We want to put YOU in the spotlight-Nominate now!Summary: This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commer… -
Create a Charge Tier using RESTAPISummary: While creating a Tier Charges against a Charge using REST API, it is asking for Price Format. Wanted to check what value are supported in Price Format? Content … -
Need to customize pricing based on Custom Field values on Bill Line ObjectSummary: We have a requirement to drive pricing based on Custom Field values on Bill Line Object. Content (required): I.e.We have one custom field named "X" on Bill line… -
How to create import mapping for DFF at subscription headerSummary: Hi All, We have created few DFFs at subscription header and line level. We want to know how can we map these fields with Subscription import objects and load va… -
Can we send Associate Asset Details to AR interface table via service mappingsSummary: Hi, We have a requirement where asset detail (Asset Item name and Serial Number) from Associate Asset tab need to be sent to AR for further processing. Please s…
-
Is there a way to not populate any text in the subscription number field during creatation?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: Is there a way to not populate any subscription number in the su… -
Does Oracle Subscription Management support recurring sales orders?Summary: Does Oracle Subscription Management support recurring sales orders? Content (required): Our customer (public sector transportation) ships ride tickets to retail…
-
subscription product charge adjustmentSummary Content (required): Can we import Subscription Product Charge Adjustment Object? I'm not able to find it in Import objects in Import Management. Version (include…
-
Send bill lines to receivables when subscription product is in active status.Summary: Subscription is in Draft status but subscription product is in Active status. We send the bill line to receivables at product level but interfaced flag is still…
-
Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not…
-
How to manage Terms Library while implementing Subscription Management.Summary: Content (required): Hi Team, We don't have an option to track Terms & Conditions (Terms Library) in Subscription Management and the below idea is already raised… -
Can we activate subscription products and keep subscription in draft status.Summary: Content (required): Is there way to activate only desired subscription products and keep the subscription in draft status? Version (include the version you are …
-
Prevent Billing schedules to bill based on certain conditions (not using Bill Hold)Summary: While Bill hold is a standard feature, there are circumstances where you need to prevent a particular billing schedule from billing, based on certain criteria. …
-
To reprice and generate billing for full period which all attributes should check in FBDISummary: Hi, I want to reprice and generate billing schedule for full period for subscriptions that are being loaded via FBDI template. In SubscriptionProduct csv we hav…
-
Additional Sortable Fields on Subscription Products ViewContent In order to view a lot of line details, you have to click line by line and review which is very tedious and time consuming. Can we pull them into the display bar…
-
Reprice Subscription REST API is not working for all SubscriptionsSummary: I am using REST API to reprice subscription. It works for some of the subscriptions but for a large set of subscriptions Postman is giving 400 Bad Request error… -
Asset Item Name and Asset Item Serial are not displayed in Invoice TextSummary: We have added asset detail under associated asset tab, and included attributes Asset Item Name and Asset Item Serial in invoice text. But in bill lines we are n…
-
Is there a way to initiate BPM approval process for certain actions in SMCSummary: The business would like to initiate an approval for update of certain fields like payment term , is it possible to implement a BPM approval flow for this? Conte…
-
Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on … -
Re-priceSummary: Is there a way to reprice(Pricing Method - Reprice) an active subscription(evergreen contracts or termed line) at the end of the pricing term? Content (required…
-
New Payment Method in Subscription ManagementSummary: Customer wants to add New Payment Method in Subscription Management which needs to be sent to AR. Not finding any document related to same. Content (required): …
-
Automatically Extend Subscription Term - Suspend/ResumeSummary: If we are Suspending or Resuming Subscription using REST API then how can we extend Subscription Term for the Suspended period using REST API. Content (required…
-
Are there other methods for Subscription conversions other than using Import Management / REST API?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: Is there are any other methods for importing/exporting Subscript…
-
Support for kit item bursting in the Subscription Management -> Revenue Management integration?Summary: We added a kit item to a subscription. Kit items have component items that are defined via item configuration in Product Information Management. When we sent th…
-
Copy price from original Subscription during Subscription RenewalSummary: Hi All, We have a requirement where customer wants to copy the charges and adjustment from the original subscription and create a renewal subscription automatic…
-
Not able to fetch pricing if Subscription term is in 'Days' and pricing UOM is YearSummary: Hi All, I have configured the subscription product with UOM as Year. Pricing I have added monthly recurring charges. When the subscription term is in days, the …
-
Subscriptions-AR: Can we use a custom AR Transaction SourceSummary: Can we use a custom AR Transation Source to import invocies from Subscriptions module Content (required): Currently, we do have a standard Transaction Source OR…
-
Conflicting Job RolesSummary: We have a few custom roles defined using the standard subscription specialist role and some of them when combined together conflict with user access. Content (r…
-
Does Resource Hierarchy affect the logged in user Subscription Data VisibilitySummary: Resource Hierarchy: Does the Resource hierarchy - rollup data visibility in Subscription. As per our understanding, the Logged in user will be associated with R…
-
How can we rate usage via excel importSummary: Hi All, We have updated the usage quantity via excel upload, but the usage is not getting rated after import. We have defined the tiered pricing in price list a…
-
What would you like to know about Subscription ManagementContent As we start to ramp up Customer Connect webinar sessions over the next few months, we want to reach out to our users to see what you are most interested in learn…