Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Subscription not creating - Error -The value of the Ship-to Site attribute is not validSubscription not creating - Error -The value of the Ship-to Site attribute is not valid -
How to apply a tier based discount on total contract value of a subscriptionSummary: for a given subscription , with 1 subscription line (product) we need to apply a discount based on total contract value this discount must be a % based of total… -
If populated, is the Renewal Duration and Period used regardless if the Use renewal term is checked?If populated, is the Renewal Duration and Renewal Period fields at the Subscription header's Renewal Control, or at the Subscription product's Summary used for renewals …
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Is there an option for the override credit amount value to be picked when closing a subscription?Hi, Good morning. We have noticed that when we try to close a product in Subscriptions management, it is possible to provide a value in "override credit amount" field, a…
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Can we use precision in groovyWe have a groovy script written for calculation of Bill Amount sent to AR from Subscription. While importing the invoices to AR we are getting error 'Currency Precision …
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How to send estimated usage quantity from om to smcSummary: Hi There is a field called estimated usage quantity for usage based in smc to bill the customer in advance based on some quantities. We want to pass the values …
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Is it possible to capture Subscription Product Amend Reason with Credit Memo Credit Reason?Summary: We have business requirement to capture to capture Subscription Product Amend Reason or Close Reason with Credit Memo Credit Reason. Both were standard fields. …
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how to split the subscription line installment for monthly invoice but billing schedule is quarterlySummary: Oracle Subscription Managment Billing Schedule is Quarterly we use Advance, but customer requires Invoice for Monthly Basis like split the line (3000 USD - 1000…
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JBO-27014: Attribute BillingFreq in ProductsEO__DefCustomizer__ is required.Summary: Business is trying to use One Time Billing Feature in subscription management using the Order Orchestration process from OM In OM order is created and submitted…
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Unable to view usage quantity in Credit MemoSummary: The problem with passing usage qty value to AR interface in Credit memo transactions Content (please ensure you mask any confidential information): On the origi…
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24C: API to update Balance Register allownaceSummary: Hi Team, I read in one of the documents saying that we can update the allowances in pick period using API. But when I am trying to update with API (Update allow…
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Equal amount for each line in billing summary of subscriptio if billing frequency is monthly billingSummary: How can we Segregate equal pricing for each month if billing Frequency is Monthly, or can we achieve this if billing frequency is Quarterly? Content (please ens… -
Revenue allocation % override in revenue milestones once the subscription is in Active statusSummary: We're implementing Milestone Billing feature in Subscription Management. Customer has come up with a very basic use-case that they want to adjust the revenue al… -
Subscription Read Only RoleSummary: Subscription Read Only Role Content (please ensure you mask any confidential information): Hello Team, Could you please let us know in read only role for Subscr…
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How to import holiday calender from HCM into Subscription Entitlement ExceptionSummary: How to import the holiday calender from HCM into Subscription Entitlement availability - exception automatically so that the holiday's defined are in sync in Co…
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Revenue and Cost 25ASummary: The Quarterly Patch Document States… Cloud/ Cloud Applications/ Readiness/ ERP/ 25A Oracle Fusion Cloud Financials 25A What's New Service Excellence Continuing …
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How to disable Summarized billing Flag while interfacing from OM to OSMCSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to send email notification upon Subscription ActivationHow can we send an email notification when Subscription is first activated? I didn' t find any setup option in teh Subscription module itself. Maybe there are other tech… -
Bill To Site Details not editable for Subscriptions having Entitlement PlansHi Team, Please confirm if Bill To Site Details are not editable on Subscription Header/Subscription products on Active Subscription if Subscription product is associate…
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How a subscription line item can fetch price in three decimal?Our business has a customer who has item priced at say $ 8.975 and they want the same price (without rounding) to be flown in the subscription. Issue Even after setting …
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How to Amend a renewed subscription from Fusion Order managementSummary: Hi team, We are looking for a way to amend a renewed subscription from Order management. If a subscription got renewed automatically in SMC and then later the r…
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how to add new line into the existing subscriptionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to Prorate the bill amount by unitprice for recurring charges in subscriptionSummary: We have requirement to display (groovy script)prorate value in billing summary based on billamount/unitprice for each bill line. example: 1/1/2025 to 1/31/2025 …
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Need To Create Role With Limited Functionality In Subscription ManagementSummary: Need To Create Role With Limited Functionality In Subscription Management Content (please ensure you mask any confidential information): Hello Team, Need to cre…
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How to trigger Subscription renewal and Amendment at same time from Fusion Order managementSummary: Hi team , Kindly let us know how to achieve the following requirement if possible: The requirement is to trigger both Subscription renewal and amendment at the …
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Credit memo from subscription management is not sending sales credits to ARSales credits are not importing into AR on the credit memo, but they are populating in AR from the invoice. Is this a standard process, or do we need to change any setup…
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How can we handle renewals and amendments of migrated subscriptions from Fusion Order ManagementSummary: Hi team, How can we handle renewals and amendments of migrated subscriptions from Fusion Order Management? Kindly, let us know. Thanks Content (please ensure yo…
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We need to add Bill to address and ship to address to the Subscription Preview template.Summary: We need to add Bill to address and ship to address to the Subscription Preview, Subscription template. Content (please ensure you mask any confidential informat…
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Reports not working in DashboardsSummary: The Dashboards are showing the message "No data found", but when I open the Report itself, the content is displayed. Content (please ensure you mask any confide…
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how to update and renew a subscription at the same time from the OM to SMC via payloadHi team, We have a requirement where the client wants to renew a subscription but also want to be able to update the subscription via a payload. We have separate request…