Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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How to enable grouping rule in SMC using Subscription Number as the grouping object?Summary: Use Case - During Upsell, I want to add new products to the same subscription. Upsells are triggered from Quoting system and come to SMC through Fusion Order Ma… -
Getting error You must map quantity and UOM attributes to persistent attributes in service mapSummary: After the Usage event creation and running ESS Job Rate Subscription Usage Events getting error 'You must map quantity and UOM attributes to persistent attribut… -
How to change the start date of an included warranty?Currently the included warranty on Fusion is created based on the ship date and probably with a specific offset for installation purposes. However, if an OEM is selling …
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item not displaying in different BUSummary: we have created multiple BU's. Defined an item in root item default class. while creating subscription I'm able to select different BU's but product is not gett…
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Is there a way to create standard coverages using APIs or Import Management in Subscription?Summary: We have business requirement for frequent creation of standard coverages, is there a way to create them using REST APIs or import management so that it can be a…
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Pricing updates not reflected in SubscriptionSummary: Each time we update the pricing setups at the Pricing side (even creating price for a new item) , the existing item prices stop showing in the Subscription.The …
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Will groovy script triggers timeout/give errors while updating a large number of recordsSummary: Hi all, We are working on Subscription Management Module of Oracle Fusion and updating a field on Subscription Products Object level with data from Subscription…Mayank Dhankar-Oracle 1 view 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle
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Purging Old assetsSummary: Deleting Old Install Base Assets based on the Date Parameter. Content (please ensure you mask any confidential information): Hi Team, we have a business require…
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Not able to generate credit memoSummary: After the release 25D we are not able to generate credit memo from Subscription. Content (please ensure you mask any confidential information): The profile opti… -
Unable to send date field and throwing exception while sending SMC to RMCS integration AlgorithmSummary: We are using Product Start Date field in Subscription Product Line in SMC and mapping with INITIAL_PERF_EVENT_DATE date field in RMCS Document Lines. But after …
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Unable to download whitepaper from Oracle note : KB221027Summary: I am unable to download the whitepaper given in the Oracle note. We have similar requirement for our client. Can someone help to get whitepaper? FA: SCM: Pricin…
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Fusion- OIC Integration Error Notification Detailed Email RequiredSummary: Hi Team, Whenever an integration between Fusion and OIC encounters errors during execution, the system sends error notification emails to the AMS team. Ideally,…
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the price of product line 1 can't be determined, error while activating subscriptionI am manually creating a subscription for warranty item which contain Asset coverage, I have defined the Price charge of this item as 0 in pricing administrator. but whe… -
Amount is 0 after updating usage quantitySummary: For the usage based products, created new usage charge definition and assigned it to the item created in the price list.Created subscription via payload and upd…
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Unable to generate Billing Schedule for SubscriptionSummary: While activating a subscription using the "Generate Billing Schedule" Action getting the error "Solution line 1 doesn't have a billing schedule. You must genera… -
OM Imported Subscriptions End Date removal using Algorithm ScriptAs you know, Oracle Fusion currently does not support > import of Evergreen Subscriptions from Order Management. Namely, Sales Order line for subscription item cannot be…
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Can we upload the subscription and Product lines via FBDI TemplateSummary: Hello Team, Not finding the option to upload the subscriptions via FBDI template. We are in 25D and next month hit will be 26A. Please advice FBDI is not the op…
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List of business event for Fusion Subscription ManagementIs there any documentation around the business events available for Subscription Management. We would need this details for integrations with other systems
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Does Oracle Cloud Subscription Management license include Install Base?Summary: Does Oracle Cloud Subscription Management license include Install Base? Content (please ensure you mask any confidential information): This is to manage interna…
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Subscription usage-charge Billing apply price according to external attributeHello, We are using usage charge pricing on a Subscription Product. we have a monthly billing where we update the usage qty via API as it is calculated from an external … -
How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…
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Need to Get a field from Subscription Tables OSS_PRODUCTSSummary: I need to Get a field from Subscription Tables, we are able to see a field 'Term' in front end at product level in subscription also we can see the field in the…
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How to use custom Transaction types for AR invoices coming from Subscription Management?Summary: How to use custom Transaction types when we process subscriptions from subscription management to Oracle AR? Customer has many custom transaction types defined …
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How can I setup multiple active entitlement plan assignments for one subscription productSummary: There is a requirement to setup multiple active entitlement plan assignments for one subscription product. But system is allowing to activate only one at a time…
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How to bulk upload Subscription Profiles in the Subscription management moduleSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t… -
Subscription 26A close credit method do not see the new valuesSummary: in 26A supposed to be 3 new values in close credit method but we do not see them. we see only 3 values - Full, prorate with credit, prorate without credit Conte…
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Call fusion BIP report using REST APISummary: Hi Team, Are REST APIs available to query BI Publisher (BIP) reports in Oracle Fusion? If yes, please share the details including the endpoint URL and sample pa…
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Is it possible to capture Subscription Product Amend Reason with Credit Memo Credit Reason?Summary: We have business requirement to capture to capture Subscription Product Amend Reason or Close Reason with Credit Memo Credit Reason. Both were standard fields. …
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Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat… -
EFF tables for SubscriptionsSummary: Where can I find EFF tables in fusion to fetch Custom attribute details in SAAS report at Subscription Header Level. Content (please ensure you mask any confide…