Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Oracle Customer Excellence Awards - Nominations are OpenYou’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi…Elise Hymes - Oracle CX-Oracle 11 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Need Confirmation on the tax calculation for Subscription invoicesSummary: Please confirm on the below. There is no tax calculation for Subscription invoices Tax amount on Subscription invoices is populated based on tax amount in the c… -
Can we add subscription "Cancellation reason" and "close reason" standard field in Audit SubtabSummary: In the Audit subtab , we are trying to get Cancel / close reason. Content (please ensure you mask any confidential information): Version (include the version yo…
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How to use the Copy mapper to copy Bill lines from one Subscription to another during duplicationSummary: Hello Oracle Experts! Our requirement is to transfer the billing lines from one Subscription to another while duplicating a Subscription. We found that copy map…
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How to copy line level EFF from Order Management to Subscription product line custom attributes ?Hi team, We need to copy line level eff field from Order Management to Subscription Product line custom attribute through service mapping and algorithms. Can you please …
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…
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How to map seeded fields from OM to Subscription Management using Service Mapping and Algorithms?Summary: Hello team, We need to map seeded field, Receivables Transaction at line level from Order Management to Subscription Management at product level for standard fi…
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Is there a way to set "Summarized Billing" checkbox as enabled by default?Customer needs "Summarized Billing" checkbox to be enabled by default when adding a product line to a subscription. I am not able to access expression builder when tryin…Sri Harsha Bhamidipati-Oracle 71 views 6 comments 0 points Most recent by Andreea Gel-Support-Oracle
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Can we update the subscription number and legal entity in specific scenarios like divestitures?Summary: Can we update the subscription number and legal entity in specific scenarios like divestitures? Content (please ensure you mask any confidential information): V…
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Unable to create a SubscriptionSummary: I am facing an error while creating a subscription in Subscription Management. I have already added the Legal Entity in the system, but the error still persists…
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configuring copy map for subscription bill line while duplicating a subscription ending up in errorSummary: Our requirement is to duplicate a subscription and the subscription product pricing and bill lines. I am able to configure the map for charges but when I am fol…
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Correct entity not available in SMC to AR service mapping for adding custom AR EFFSummary:Hi team, we are trying to add a custom field called "FSET" in the subscription to AR integration for invoice grouping. However we are unable to find the correct …
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New asset field for Subscription MangementSummary: Hello We need to add few new fields on Asset for Subscription management..like Dealer Name ..etc. Which object we use in App Composer. We are not using Oracle M…
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how to activate a one subscription product line in the contract through OMIs it possible to activate a one subscription product line in the contract through OM if the contract has two product line eg: a contract has 2 line line 1 =Active line …
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Sample Parameters for getEndDate global function in app composer triggerDear experts, Request you to pls share a sample function call parameter for "getEndDate" global function in app composer trigger. I am trying to calculate enddate from a…
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Customize Manage Asset screenSummary: We want to add a button on Subscription management→ Subscription Configuration→ Asset Lifecycle Mgmt→Manage asset screen . Besides we want to remove the image f…
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Created a Standard Coverage template and it does not showup in Default coverage in subscription ManaCreated a Standard Coverage template and it does not showup in Default coverage in subscription Management. Defining a new Standard coverage with the name 'HRSS 2025" us…
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Subscription Management CloudIs there way to create integration between order management and subscription management such that physical product can be shipped each time when subscription management …
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Multi-attribute pricingSummary: Has anyone used Multi-attribute pricing in Subscription Management before? Has this been rolled out as a feature already, or is it a part of the roadmap? If thi… -
Incorrect Subscription Header Total Contract Value (TCV) during Contract AmendmentSummary: When an amendment is performed on a Subscription TCV value at the Subscription Header in “Under Amendment” status and “Pending Approval” Status shows incorrect …
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Can we have one bill line for an entire Subscription periodHello , We have a business requirement to have one billing line for an entire Subscription/Product line period . We are aware that a UOM for the Billing frequency can be…
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Subscription covered level not showing the *item in the Included WarrantySummary: Subscription covered level not showing the *item in the Included Warranty Content (please ensure you mask any confidential information): In PIM, machines are de…
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Price list based on Custom Transaction TypeSummary: Can we create a price list with the combination of Product and Custom Transaction Type? Below are the OOTB one's available in pricing strategy Assignments. Can …
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Evergreen Subsc have a prorated billing amount per period when Start Date and Align Bill differentIn regards to Evergreen subscription contracts (no End Date on the products) that are billed monthly, if the subscription product has a different Start Date and a differ…
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discount rules in percentageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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how to enable the PO number field in UI in the dev instanceSummary: How to enable the PO number field in UI in the instance Right now it is only enabled based on the payment method. if the payment method is purchase order , then…
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What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int… -
Subscription management- Business Process FlowSummary Need Business Process Flow diagrams (Visio) for Subscription management CloudContent Hello Requesting assistance from you all to get the Business Process Flow di…
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Update Subscription Number during renewalWe have a requirement to update Subscription Number during renewal number to only retain first half of subscription number E.g. - Subscription#US4738_R17SEP23030025 afte…
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You can't perform the operation on this product line because the product line status is ORA_ACTIVESummary: Not Able to create Extended Warranty Contract once the Extended Warranty lines is interfaced from Order Management to Subscription Management Content (please en…