Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Skip Bill Lines Interface to RMCS in migrated SubscriptionsSummary: Is there a way in which we can skip historical bill lines from interfacing to RMCS and recognizing revenue? Our use-case is to Import Subscriptions in subscript… -
Usage based subscription and revenue managementUsage based subscription and revenue management Hello, We have long running subscriptions (evergreen and billed every year). These susbcriptions are billed using estimat… -
What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables'Summary: What privilege to be assigned to run 'Fetch Subscription Invoice Information from Receivables' Content (please ensure you mask any confidential information): We… -
How to restrict at subscription level to NOT to send to AR interface for invoicing SR 3-38149292761Summary: How to restrict at subscription level to NOT to send to AR interface for invoicing Reference SR 3-38149292761 Content (please ensure you mask any confidential i…
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma… -
Credit Memo for Usage Settlement in Oracle Subscription ManagementHello, We are using usage based subscriptions with estimates added. When the trueup is calculated, we expect if the usage is more than estimate then a new invoice must b…
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What is the impact of subscription suspend on revenue management?Hi All, What happens when a subscription product is suspended? Does the revenue management cloud stops revenue recognition? Thanks, Girish
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Invoice Amount in AR not matching with the Invoice Amount in SubscriptionsSummary: While creating the invoice in Subscription Management, the Invoice Amount in Accounts receivables is not matching with the Invoice Amount in Billing Summary sec…
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Unable to generate person number manually while creating userSummary: Raising this SR in reference to 4-0000383108, where the requirement is to generate person number manually while creating a new user in order to view the Subscri…
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Need to include a custom field from subscription to revenue management while using ESS jobHi Team, We have custom called "Revenue Amount", this field needs to interfaced to revenue management, while we perform the standard ESS job "Send Subscription Revenue I… -
Send Subscription Revenue Information to RMCS ESS Job Not showing any dataSummary: Unable to see any details in the ESS Job " Send Subscription Revenue Information to Oracle Revenue Management Cloud " Content (please ensure you mask any confid… -
Creating two subscriptions from one sales order based on custom attributeHi Team, We have a requirement to create multiple subscriptions from one sales order based on one custom attribute at sales order line DFF. Based on different subscripti…
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Subscription usage-charge Billing apply price according to external attributeHello, We are using usage charge pricing on a Subscription Product. we have a monthly billing where we update the usage qty via API as it is calculated from an external … -
How to disable Serial number field in search and add asset page in add asset tabSummary: We are trying to disable serial number in search and add asset page in associated tab can you help us in fixing the issue Thanks Aditya
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How to migrate the Subscription Tiers from one Fusion instance to anotherSummary: Hello Oracle Experts! As part of our re-implementation, we are migrating Subscriptions from one Fusion instance to another Fusion instance. We need to migrate t…
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Preview task is still visible after removing the privilegeSummary: While testing this privilege(OSS_PREVIEW_SUBSCRIPTION_PRIV) I encountered that the Preview task is still visible after removing the privilege in Subscription Ma…
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How to debug a groovy Script trigger in Oracle subscription managementSummary: Hi team, we are looking for a way to debug the groovy script trigger. We have written some simple println statements inside the condition, to check if the condi…
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How to close subscription products that have future close dates?Summary: We have a subscription with multiple products. User has closed a few of the lines with a future close date and suspended a few with a future suspended date. Now…
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Subscription product line 2 was updated but the billing schedule wasn't updated. Generate the billinWe are converting subscriptions from EBS to Fusion. We have loaded Header, Product, Covered Level, Product Charge, Covered level Charge, Party, Product Sales Credit, Hea…
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Tiered Markup Subscriptions--The Tier details are not visible in the DB Tables? Where do we see themSummary: Tiered Markup Subscriptions--The Tier details are not visible in the DB Tables Content (required): 1>Markup Subscriptions--DIGAVN-10035--Line 1—The Markup Effec…
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Created Date field on Subscription recordSummary: Hello I need to use logic based on created date of subscription of so need to use a Created Date field in groovy. But cannot find any standard 'Created Date' fi…
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There is a examples to create a custom validation rules using flexfields informationSummary: Hi, we try to create a custom validation rules in subscription management using page composer, owr requisites is validate a flexfield field, any one can help me… -
Prorate with Credit not working on Import Subscription Contract in case of amendmentHi All, We are converting subscription contracts from Legacy system. In the conversion process, if the bill lines are already billed in Legacy, then we are importing the…
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"You must enter at least one line for this subscription. (OSS-6075080)" - ErrorHi everyone, We're currently working on importing a Subscription Service Contract as part of our data migration training. However, when we attempt to import the Subscrip…
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How to enable offset only for first interface date in Billing lines in subscription Billing SummarySummary: Hi Team, We want to offset the 1st interface date of the bill lines in the subscription billing summary by a certain number of days. However if we use the bill …
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how to bring subscription in to draft statusSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Hyperlink to the asset in IB module when we add assets under Associated Assets tab in SMC?Summary: In Subscription Products when we create Associated Assets, we don't get any hyperlink on the Asset that could show the information about the assets. How can we …
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Subscription Trend ReportsSummary: No Data is presented in Subscription Trend Reports Content (please ensure you mask any confidential information): While trying to run reports under "Cohort Rete…
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Add Atributes function in Subscription managementHi, We noticed there is a change in the 'Add Attributes' function but it wasnt mentioned in the 25A release documentation, could you please verify and confirm. post 25A
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How is the number of needed licenses calculated for EPM?How does Oracle calculate the number of needed user licenses in EPM? The reason I am asking is that you can create users in IDCS for EPM. Still a user won't have access …