Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Copying OM EFF Context attributes to Subscription DFF attributes using Service mappingshi We are trying to copying Order management EFF context values to Subscription DFF using Service Mappings Thanks Praveen -
How to bulk upload Subscription ProfilesSummary: Hello Oracle Experts! If somebody has previously worked in Subscription Management work area under Order Management- Sales, then can you please let us know if t…
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Advance Exchange should terminate the old asset and add the new asset to the same subscriptionA Sales Order is having a return line and a new product line in case of Advance Exchange. When interfaced to subscription, it should terminate the old covered line asset…
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subscription mysteriously closedSummary: Some of our subscriptions in Production mysteriously closed. We did not initiate the closing. Question is, are there any processes in ERP that would potentially…
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Custom role Needs To Be Created To View SubscriptionSummary: Hello All, We have a requirement to create custom role to view only the subscriptions. Can anyone guide? Regards, Nishtha Content (please ensure you mask any co…
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Sales Product Type on Product Region in Subscription Details pageSummary: Hello team, We need to display Sales Product Type (Subscription/Included Warranty/Extended Warranty) on Product region in Subscription Details page. Can we have…
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24D: Create Negative Invoice Line in Subscription ManagementWe want to understand this feature as this auto enabled. https://docs.oracle.com/en/cloud/saas/readiness/sales/24d/ssma-24d/24D-subscription-wn-f33207.htm#Steps-to-Enabl…
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subscription product pricing- query final price after adjustmentsHow, How do I query (via SQL) the final product price after adjustments? As it is not displayed on the Pricing Tab. I need to create a BIP Report which will show for eac… -
How to pass a fixed value from Subscription Management to Accounts Receivable?We are looking to pass a fixed value to Accounts Receivable from Subscription Management. For more context, on the product line there is a field called Accounting Rule. …
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Automatic Reprice of Billing Summary lineSummary: Automatic Reprice of Billing Summary line User has a pricing charge of $120. Pricing charge is defined in Price List Billing Frequency is monthly basis Billing …
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Configure Oracle Subscription Management SLA to Avoid Prior Period BillingQuestion: How to Configure Oracle Subscription Management SLA to Avoid Prior Period Billing? Details: We created a Service Level Agreement (SLA) in Oracle Subscription M… -
How to create consolidated AR invoices based on delivery notes ?Summary: The business requirement is to generate consolidated invoices in AR based on delivery notes. Content (please ensure you mask any confidential information): It i… -
Renewal of Subscription Based on Number of days before End Date at OSM LevelSummary: We want to pick the subscription for Auto-renewal based on subscription specific attribute and not Renewal Rules. Content (please ensure you mask any confidenti…
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Subscription Usage Bill Lines are not interfacing to RMCSSummary: Based on the OSS and RMCS Setups, we're able to interface Subscription Bill Lines for PriceType=ONE-TIME and PriceType=RECURRING to RMCS. However, when the Pric… -
Increase Included Warranty termSummary: We have business scenario where a machine is shipped to customer with the included warranty of 12 months and the warranty start date is upon shipment. During in…
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Mass update of amount in Billing Summary lineSummary: System has amount which is billed regularly i.e. on Monthly basis in billing summary lines. For Ex: Billed Amount is $ 100 from 01-Jan-2024 till 31-Dec-2024 Use…
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Credit card for Subscription ContractsHi, Once the customer saves his credit card in BM portal then it will be automatically reflected in Payment Details>Customer Record of Receivable Users login and thereaf…
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Fusion subscription management is not receiving correct price from Order management.Summary: Hi Team, Context is oracle fusion: In OM we have enabled this (Use Price on Imported Orders That Oracle Fusion%) in OM parameters to Yes , which ensures that th…
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.… -
Has anyone migrated Subscription data from EBS-Service Contract to Subscription ManagementSummary: Is there any script to migrate Subscription data from EBS-Service Contract to Subscription Management(Fusion) User has data in EBS Service Contract. They want t…
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Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …
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Usage billing for coverage itemCurrently only subscription item product type support usage based billing but we have a use case where we want to use Usage based billing for covered item, Our client is…
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Can we search Subscription contract based on DFF value/custom fieldSummary: User wants to add a DFF/Custom field on Subscription Contract header. Then user wants to search contracts based on values of DFF/custom field in Advanced Serach…
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How to Recognise the Revenue for Add Ad-hoc Bill Lines FeatureSummary: We are planning to test the new Subscriptions feature https://docs.oracle.com/en/cloud/saas/readiness/sales/24c/ssma-24c/24C-subscription-wn-f32557.htm Add Ad-h…
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Make Subscription header attachment required for amendmentSummary: We have requirement to make Subscription header attachment required when someone is trying to amend a subscription. If a Subscription admin is trying to amend a…
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Can we update Pricing system attribute in subscription profile after subscription is active?Summary: We observed that pricing system is wrongly populated, Currently the subscription is active and when we tried to update the subscription with correct value we ar…
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Is it possible to add additional fields to Update Products for mass-update?Summary: System provides fields in LOV which can be updated in Subscription. Is it possible to add standard field/EFF other than provided out of box, so that these field…
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Hosted Empolyee usage versus hosted named usersWe have a subscription for B85800 HCM Base Cloud - Hosted Employee and we have a subscription for B75365 Time and Labor for Projects - Hosted Named Users. Oracle confirm… -
Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities)Summary: Oracle B2B Service Cloud Integration with Oracle EBS (Service Logistics Capabilities) Content (please ensure you mask any confidential information): Do we have …
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Is it possible to define a parent contract and child contract kind of relationshipSummary: Is it possible to create a contract for a Parent customer and subsequent contract for child/franchise of parent? Thereafter, it is possible to search child/fran…