Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
Subscription Management
Discussion List
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Add a contact to party in RESTContent Hi, I am currently facing below issue when importing subscription with party contact: The combination of party role and party must be unique.(OSS - 6075049) Here… -
Subscriptions API : Generate Billing Schedule & Activate actionsContent Hi, I have loaded Subscriptions using REST API. It is in DRAFT status. Now, I want to generate the billing schedule and activate the subscription.. Whch API must…
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Add Subscription to an assetSummary Cannot attach a Subscription to an existing AssetContent Hello, Below are the items I have created - Coverage Item - CI001 - sales product type = 'Extended Warra…
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Read Only Role for view Asset InformationSummary Need Steps to create read only Role to view AssetsContent Hi , We have a requirement to create role which will allow user to only view the Asset information, any…
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Access control based on team membershipSummary Anyone deployed it?Content Hi Folks, Based on my understanding, OSS access control is based on RBAC and BU. We'd like to have any layer of access control based o… -
Sales – Best Practices for Importing Subscription Contracts, 25 November 2020, 9 a.m. PT - Submit QuContent Submit your questions for the Sales – Best Practices for Importing Subscription Contracts session to have them answered during the live event. Post your question… -
Subscription Management vs Enterprise Contracts - Oracle Cloud R20BSummary Where are Service Contracts Managed - Subscription Management or Enterprise ContractsContent Hi, Before Subsription Management came along in R13 17B - Enterprise…
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Sales - Service Contracts Transition from Classic Import to Standard Import, 3 December 2020, 9 a.m.Content Submit your questions for the Sales - Service Contracts Transition from Classic Import to Standard Import session to have them answered during the live event. Po…
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How to create subscription using the import process in oracle fusion subscription management?Summary How to create subscription using the import process in oracle fusion subscription management?Content Hi, How to create subscription using the import process in o…
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Webinar of interest: Take the Plunge into Total Commerce (including Subscription Management)Summary Hear how Oracle is bringing together CX Commerce, CPQ, and Subscription Management to create a digital destination for all buyersContent Webinar of interest: Tak…
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Product trial featureSummary best practice to modelContent Hi, I have a requirement for product trial as below, If the product is in trial period, we won't charge customer. If the product is…
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Let’s start the conversation for Subscription Management!Summary Welcome to the Forum for Subscription ManagementContent As our customer base grows, we’d like to see you join us here on the Cloud Customer Connect forum to talk… -
Supplier Rebate Calculation similar to Trade management functionality using Vendor RebateSummary We have a vendor rebate functionality in EBS using offers in Trademanagement. How do we do this in Oracle Cloud? Is it part of Subscription management?Content In… -
Terms Library FeatureSummary Is it planned?Content Hi, I don't see this feature planned in future releases. Do we plan to have terms library feature in OSS? Thanks, Adam Version 20C
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Employee & Time Sheet information flow to SubscriptionSummary Employee & Time Sheet information flow to SubscriptionContent Hi Experts, We have a scenario that based on the Contract, an employee assigned at Customer Locatio… -
Auto-Populate Early Termination FeeSummary Is this possible?Content Hi, I have a requirement to auto-populate early termination fee instead of having user to enter manually. I checked the attribute 'Early…
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Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…
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Sales – Subscription Management Roadmap - 20D, 21A, 21B and Beyond, 19 August 2020, 9 a.m PT - SubmiContent Submit your questions for the Sales – Subscription Management Roadmap - 20D, 21A, 21B and Beyond session to have them answered during the live event. Post your q…
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Commerce Cloud IntegrationSummary OIC required?Content Hi, I have a quick question on the the planned commerce cloud integration on 20D. Does it require OIC provision and connection/integration d…
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Pricing Term - Why only 1 invoice is created?Summary 10-year subscription with 10% markdownContent Hi, I have a 10-year subscription and enabled pricing term on subscription product with 10% markdown and pricing te…
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Capturing Additional Information in SubscriptionSummary Capturing Additional Information at Header & Product Level in SubscriptionContent Hi Experts, We are trying to capture some additional information at the Header …
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Total Contract Value Missing For SubscriptionSummary Upon creation of a subscription, total contract value doesn't appear for a specific customerContent Hi Everyone, Upon creation of a subscription, total contract … -
Import Autoinvoice is not processing Invoice when 'Require Salesperson' checkbox is enabledSummary Import Autoinvoice is not processing Invoice when 'Require Salesperson' checkbox is enabledContent We are trying to Bill a Subscription but Import AutoInvoice Sc…
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Selecting a Customer of type Person on a SubscriptionsSummary Subscription Management for a Daycare organizationContent I am trying to model a solution of Subscription Management for a Daycare organization The Customer shou… -
Numbering Sequence for Subscription Management ContractsSummary Need name of the document sequence that is used for auto numbering of subscription contractsContent ELRW Partner Instance is creating Subscription Contracts star…
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Sales – What’s New in Subscription Management July 2020, 8 July 2020, 9 a.m. PT - Submit QuestionsContent Submit your questions for the Sales – What’s New in Subscription Management July 2020 session to have them answered during the live event. Post your questions by…
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Error when trying to associate asset in Subscription Management covered levelsSummary Entity row with key oracle.jbo.Key[300000196568634 ] is not found in ProductAssociationsEO.Content I created a new subscription management contract, added a prod… -
New Bundle License ModelSummary Has anyone switched over to Oracle's new licensing bundle?Content Has anyone switched over to Oracle's new licensing bundles, can you share your experience? Than…
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Install Base Assets not showing associated Subscriptions recordsSummary How do we expose the associated Subscriptions in Install base detailed pageContent HI Community, We are implementing subscription management, We have identified … -
Subscription Management Cloud - Business Process ModelsSummary Subscription Management Cloud - Business Process ModelsContent I would like to know if there are Business Process Model diagrams developed by Oracle for Subscrip…