Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Period Type and Start on Subscription header should be editable, currently showing as read onlySummary: PeriodType and Start on Subscription header should be editable, currently showing asread only Content (please ensure you mask any confidential information): Ver… -
Why Subscription Billing summary page not showing new billing periods?We have subscription created with 'Weekly' billing frequency. The subscription is evergreen there is no end date on product line as well, however the billing summary for…
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add product page is coming as blank in OSMCSummary: In new instance, we have setup all necessary configuration from Subscription Management but while creating subscription and adding product we see the product se…
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Is Pricing Term applicable for only Recurring Sales Price and not for Sales Price?Summary: Hello Oracle Experts, the Pricing Term feature available in Oracle Fusion Subscription management, is that feature only applicable for Recurring Sales Price and…
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How to get estimated tax from order management to subscription managementSummary: Order management has estimated tax populated as per quote but subscription management does not have any tax coming from OM. Could you please help us to map thes…
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unable to query subscription numberSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Need to copy OM EFF value to Subscription Product Start Date standard fieldSummary: Hi Team, We have a requirement to copy OM line level EFF value to Subscription Product Start Date standard field. We have created the necessary service mappings…
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Error while creating a subscription: Credit card isn't allowed for this payment methodGetting an error while creating a subscription with payment method as "Credit Card" Scenario: New Business with existing Credit Card details (Details are available in cu…
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How to make Cancellation Reason mandatory when cancelling a sales order - Header and Line LevelSummary: Can someone help with setups or a complete OM extension for how to make the cancellation reason field mandatory when cancelling a sales order? Content (please e… -
How to Get subscribtion header closed automatically when the line are closedWe have a subscribtion that contains one or two lines. the subscribtion lines were close status. but the header is still active. is there is any way to auto update the h… -
How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first …
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Bill To Date in Invoice Text Subscription Billing SummarySummary: Bill To Date in Invoice Text Subscription Billing Summary not getting captured correctly. We are capturing Invoice Text Description in Subscription Product as b…
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How to add custom fields or DFF in Rate plans ?Summary: Hi, We have a requirement to store additional information at Rate plan level, how can we add custom/DFF fields in rate plan. Any leads would be appreciated Cont…
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Field BILL_TO_CONTACT_ID from oss_subscriptions table is joined with customer contacts tablesHow the field BILL_TO_CONTACT_ID from oss_subscriptions table is mapped in customer contacts tables? The SHIP_TO_CONTACT_ID from the same table is mapped with hz_relatio…
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asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…
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how to close a subscription from order managementSummary: We are looking for a way to close a subscription from Order Management. Kindly, let us know. Content (please ensure you mask any confidential information): Vers…
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How to Enable Proration of One-Time Charges when Subscriptions are created from OMSummary: We have a requirement to enable the Enable Proration check box on the Chrages/Pricing tab at Subscription Product level. Is there any way to check this check bo…
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Update billing charges for the subscription productWhile calculating the charges in bill line of subscription Management , there is a requirement from c customer side to update the charges as Billing Charges = Base Pric…
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Not able to add Close /Cancel reason in SMC Header Audit TabSummary: We want close/cancel reason in SMC header audit tab, but we are not able to find a way. Earlier we did the same for Product level Aduit tab from Manage Audit po…
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subscription /subscription product Audit log Rest API available ?Summary: Looking for subscription /subscription product Audit log Rest API available ? Content (please ensure you mask any confidential information): Version (include th…
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Is 'Enable periodic billing' in Sales Price charge avaliable in Header or Line level?Summary: we need to use in Charge Sales Price the field - 'Enable periodic billing' in order to invoice Quarterly. is this field avaliable in Header or line level? we on…
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Oracle Customer Excellence Awards - Nominations are OpenYou’ve done incredible work. Now you deserve the recognition. The Oracle Customer Excellence Awards celebrate the very best of business innovation, showcasing how organi…Elise Hymes - Oracle CX-Oracle 11 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Need Confirmation on the tax calculation for Subscription invoicesSummary: Please confirm on the below. There is no tax calculation for Subscription invoices Tax amount on Subscription invoices is populated based on tax amount in the c…
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Can we add subscription "Cancellation reason" and "close reason" standard field in Audit SubtabSummary: In the Audit subtab , we are trying to get Cancel / close reason. Content (please ensure you mask any confidential information): Version (include the version yo…
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How to use the Copy mapper to copy Bill lines from one Subscription to another during duplicationSummary: Hello Oracle Experts! Our requirement is to transfer the billing lines from one Subscription to another while duplicating a Subscription. We found that copy map…
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How to copy line level EFF from Order Management to Subscription product line custom attributes ?Hi team, We need to copy line level eff field from Order Management to Subscription Product line custom attribute through service mapping and algorithms. Can you please …
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How to map Sales Order Line EFF to Subscription Product DFFSummary: We have a requirement to pass Sales Order Line EFF to Subscription Product DFF (Edit Additional Information). Can you please provide any document or steps to ac…
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How to map seeded fields from OM to Subscription Management using Service Mapping and Algorithms?Summary: Hello team, We need to map seeded field, Receivables Transaction at line level from Order Management to Subscription Management at product level for standard fi…
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Is there a way to set "Summarized Billing" checkbox as enabled by default?Customer needs "Summarized Billing" checkbox to be enabled by default when adding a product line to a subscription. I am not able to access expression builder when tryin…Sri Harsha Bhamidipati-Oracle 81 views 6 comments 0 points Most recent by Andreea Gel-Support-Oracle
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Can we update the subscription number and legal entity in specific scenarios like divestitures?Summary: Can we update the subscription number and legal entity in specific scenarios like divestitures? Content (please ensure you mask any confidential information): V…