Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
Subscription Management
Discussion List
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Employee & Time Sheet information flow to SubscriptionSummary Employee & Time Sheet information flow to SubscriptionContent Hi Experts, We have a scenario that based on the Contract, an employee assigned at Customer Locatio… -
Auto-Populate Early Termination FeeSummary Is this possible?Content Hi, I have a requirement to auto-populate early termination fee instead of having user to enter manually. I checked the attribute 'Early… -
Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…
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Sales – Subscription Management Roadmap - 20D, 21A, 21B and Beyond, 19 August 2020, 9 a.m PT - SubmiContent Submit your questions for the Sales – Subscription Management Roadmap - 20D, 21A, 21B and Beyond session to have them answered during the live event. Post your q… -
Commerce Cloud IntegrationSummary OIC required?Content Hi, I have a quick question on the the planned commerce cloud integration on 20D. Does it require OIC provision and connection/integration d…
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Pricing Term - Why only 1 invoice is created?Summary 10-year subscription with 10% markdownContent Hi, I have a 10-year subscription and enabled pricing term on subscription product with 10% markdown and pricing te…
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Capturing Additional Information in SubscriptionSummary Capturing Additional Information at Header & Product Level in SubscriptionContent Hi Experts, We are trying to capture some additional information at the Header …
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Total Contract Value Missing For SubscriptionSummary Upon creation of a subscription, total contract value doesn't appear for a specific customerContent Hi Everyone, Upon creation of a subscription, total contract … -
Import Autoinvoice is not processing Invoice when 'Require Salesperson' checkbox is enabledSummary Import Autoinvoice is not processing Invoice when 'Require Salesperson' checkbox is enabledContent We are trying to Bill a Subscription but Import AutoInvoice Sc…
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Selecting a Customer of type Person on a SubscriptionsSummary Subscription Management for a Daycare organizationContent I am trying to model a solution of Subscription Management for a Daycare organization The Customer shou… -
Numbering Sequence for Subscription Management ContractsSummary Need name of the document sequence that is used for auto numbering of subscription contractsContent ELRW Partner Instance is creating Subscription Contracts star…
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Sales – What’s New in Subscription Management July 2020, 8 July 2020, 9 a.m. PT - Submit QuestionsContent Submit your questions for the Sales – What’s New in Subscription Management July 2020 session to have them answered during the live event. Post your questions by…
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Error when trying to associate asset in Subscription Management covered levelsSummary Entity row with key oracle.jbo.Key[300000196568634 ] is not found in ProductAssociationsEO.Content I created a new subscription management contract, added a prod… -
New Bundle License ModelSummary Has anyone switched over to Oracle's new licensing bundle?Content Has anyone switched over to Oracle's new licensing bundles, can you share your experience? Than…
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Install Base Assets not showing associated Subscriptions recordsSummary How do we expose the associated Subscriptions in Install base detailed pageContent HI Community, We are implementing subscription management, We have identified … -
Subscription Management Cloud - Business Process ModelsSummary Subscription Management Cloud - Business Process ModelsContent I would like to know if there are Business Process Model diagrams developed by Oracle for Subscrip…
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Coverage is not auto-populated after I add covered levelSummary Coverage is not auto-populated after I add covered levelContent Here is the issue detail, I set up the coverage item (ALSRVGS12) in PIM. This item uses the stand…
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How to fulfill Tangible Subscription Items from Oracle Cloud Subscription Management?Summary How to fulfill Tangible Subscription Items from Oracle Cloud Subscription Management?Content How to fulfill Tangible Subscription Items? Is there a way to integr…
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CPQ/OSS integration behavior for Coverage/Subscription/Covered ItemSummary CPQ/OSS integration behavior for Coverage/Subscription/Covered ItemContent Hi All, Can you confirm what's the expected behavior for the following use case? If I …
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you… -
Integrations with Engagement Cloud B2B ServiceSummary Integrations with Engagement Cloud B2B ServiceContent Hi, I have following use case and I need certain clarifications on this 1.Oracle SR is logged based on an i…
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Table level mapping details when Subscription Management data flows to AR via interface tableSummary Table level mapping details when Subscription Management data flows to AR via interface tableContent Please consider this s example only steps section-1) Log int…Ravindra Sirigiri-Support-Oracle 42 views 1 comment 3 points Most recent by Ravindra Sirigiri-Support-Oracle -
Need to Know, Why "On Hold" Subscription Being Sent to RMCS?Summary Need to Know, Why "On Hold" Subscription Being Sent to RMCS?Content a) Setting a subscription on hold will only temporarily put the billing on hold, but will con…Ravindra Sirigiri-Support-Oracle 27 views 1 comment 0 points Most recent by Ravindra Sirigiri-Support-Oracle
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What Events Trigger or Initiate Data Transfer from Subscription Management to Revenue ManagementSummary What Events Trigger or Initiate Data Transfer from Subscription Management to Revenue ManagementContent section-1) Here are the subscription events that initiate…Ravindra Sirigiri-Support-Oracle 34 views 1 comment 1 point Most recent by Ravindra Sirigiri-Support-Oracle
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Details of the flow from Subscription Management to ARSummary Details of the flow from Subscription Management to ARContent steps Log into application Navigate to subscription page select a record drill down EDIT subscripti…Ravindra Sirigiri-Support-Oracle 58 views 0 comments 2 points Started by Ravindra Sirigiri-Support-Oracle
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Subscription management- Business Process FlowSummary Need Business Process Flow diagrams (Visio) for Subscription management CloudContent Hello Requesting assistance from you all to get the Business Process Flow di…
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Sample payload to create extended warranty in OSSSummary Sample payload to create extended warranty in OSSContent Hi, Anyone has a payload sample to create subscription with coverage item and covered item? Thanks, Adam…
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Same subscription is used for different assets created with APISummary Same subscription is used for different assets created with APIContent Hi, I used REST API (/fscmRestApi/resources/latest/customerAssets) to create 2 IB assets w…
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Invoice Y/N Flag at the Subscription Contract LineSummary Client use case includes ability to STOP Select Contract Coverage Lines to NOT to be sent to AR for InvoicingContent Pl let us know which field/flag controls the…
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Payment Terms doesn't pick Directly from Customer MasterSummary Payment Terms doesn't pick Directly from Customer MasterContent Payment terms for customers doesn't defaults in Subscription from Customer master. We have 70k cu…