Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Remove/Inactivate/Hide values from Dropdown - BU Name and Subscription Legal EntitySummary: Need to hide unused values from the dropdowns "BU Name" and "Subscription Legal Entity". Need guidance on how to do this. Content (please ensure you mask any co… -
Is it possible to customize the transaction date for the credit memo through changes in algorithm?Summary: Is it possible to customize the transaction date for the credit memo through changes in algorithm? Content (please ensure you mask any confidential information)…
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Subscription to AR Service Mapping not working for On Account Credit MemosThe mapping and algorithm works fine for invoices and credit memos (applied to the invoice) but the information is not getting passed to AR for On Account Credit Memos. …
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Can we have a consolidated invoice in AR with Recurring and Usage charges together?Summary: We need a common (consolidated) invoice in AR where an Arrears based Usage charge, and an Advance Recurring charge come together on the same invoice. The interf… -
How can I see my customer's OCI usage and invoice?Hi everybody, As you know Oracle changed the billing system for customer. Following new process changes, any accounts that had their orders placed via partner, will no l…
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Custom fields - add to subscription products table?Summary: We have multiple custom fields that need to be sent to Oracle AR along with the subscription product details. What would be the most effective method to store t… -
Certification Exam code for Oracle Fusion Subscription ManagementSummary: Certification Exam code for Oracle Fusion Subscription Management Content (please ensure you mask any confidential information): Certification Exam code for Ora…
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Subcription Management - CertificationSummary Need to complete a certificationContent Hello, I am looking for Learning Subscription for 'Subscription Management' and then complete the certification. I could …
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Can we create multiple custom subscription preview templatesSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…
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How to migrate custom fields from One Oracle environment?Summary: How to migrate custom fields from One Oracle environment without changing the back-end column reference. Since we have some reports using the custom fields and …
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How to map Product Information Management DFF value to a custom field in Subscription ManagementSummary: How to map Product Information Management Descriptive Flex Field value to a custom field created by Application Composer in Subscription Management Content (ple…
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Get the Calculated Credit Amount for a given close date and closed credit method using REST APISummary: As per the subscription management documentation, when we close a subscription product, it will show the amount to be credited in a field 'Calculated Credit Amo…
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Repricing is not updating the total invoice value over the periodSummary: I have a subscription with the product which is valid from 01.07.2023 till 31.12.2024. The product charge is set up for 2023 and 2024 with yearly periodicity. I…
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If we use CPQ for pricing in OSS, then are we able to create subscription through application UISummary: Client requirement is to create subscription through application UI and also from CPQ . Is it possible? Content (please ensure you mask any confidential informa…
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Custom Credit memo transaction type not showing in subscription profileThe above credit memo transaction type is created in AR, however in subscription profile this is not showing up- please check below subscription profile screenshot. Does…
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Subscriptions not passing Sales CreditsSummary: Content (please ensure you mask any confidential information): unable to see salesperson details passed on to the AR Interface tables. What could be the issue? …
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Subscription Approval BPM Task - Multi CurrencySummary: How to set Approval Limit using TCV when Multi Currency scenarios are possible Content (please ensure you mask any confidential information): Hi, We can set var…
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How to acquire usage quantity from External application to Subscription ManagementSummary: Hi, We have a requirement to acquire usage quantity from External application to subscription bill Lines. Please help me to setup this requirement in Subscripti…
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Custom Role: PIM View Only AccessSummary: Custom Role required for PIM View Only Content (please ensure you mask any confidential information): We have requirement for View only access for PIM we have f…
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How to restrict the available assets based on Customer selected at Subscription Header level?Summary: Need to restrict the available assets based on Customer selected at Subscription Header level. Content (required): We are facing an issue during addition of ass…
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Can we update a custom field in Subscription Product in Active statusSummary: We have a requirement to update a custom field in Subscription Product line in Active status. The subscription product starts billing on start date but revenue …
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Can we have resume date same as suspension date for a subscription product?Summary: When a suspended subscription product line is resumed, will it create a new product line from the date it is resumed? Is it possible to have the resume date sam…
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Integration of Fusion OSM with RMCSSummary: How are the accounting GL segments derived for the Integration of Fusion Subscription Mangement with Fusion Revenue Management to recognize revenue. We don't wa…
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How to Perform Subscriptions Amendments Via Order ManagementSummary: We have Created the Subscription via Order Management. The Created Subscription has Rate Plan and its associated Usage & Recurring Charges. Further to it we wou… -
how to create summarized billing for assets in different productsSummary: There is a customer requirement - They have two different products which has 1 asset each and they have same start and end date. but different assets in it, how…
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Processed Flag is 'I' in OSS_RMCS_DOC_LINES_T table when interfacing data from OSMC-RMCSSummary: When "Send Subscription Revenue Information to Oracle Revenue Management Cloud" job is executed, then Processed Flag is updated to 'I' in OSS_RMCS_DOC_LINES_T t…
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Subscription Header Level is Active. And Product level are closed.Summary: We have closed all the Products from product level on Subscription. the status of the Products are Closed on Product level. But the Status of the Subscription o…
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Maintenance Service Mapping for Subscription ManagementSummary: We want standard operations from Maintenance to be shown in adjustment tab in standard coverage template, so that we can give discount based on standard operati… -
The OSM - View Only role is specifically designed for checking subscriptions only.Summary: I have created a new Subscription Specialist role that allows the user to view subscriptions, but currently, The user can only access subscriptions for the US. …