Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Subscription Management
Discussion List
-
New asset field for Subscription MangementSummary: Hello We need to add few new fields on Asset for Subscription management..like Dealer Name ..etc. Which object we use in App Composer. We are not using Oracle M… -
how to activate a one subscription product line in the contract through OMIs it possible to activate a one subscription product line in the contract through OM if the contract has two product line eg: a contract has 2 line line 1 =Active line …
-
Sample Parameters for getEndDate global function in app composer triggerDear experts, Request you to pls share a sample function call parameter for "getEndDate" global function in app composer trigger. I am trying to calculate enddate from a…
-
Customize Manage Asset screenSummary: We want to add a button on Subscription management→ Subscription Configuration→ Asset Lifecycle Mgmt→Manage asset screen . Besides we want to remove the image f…
-
Created a Standard Coverage template and it does not showup in Default coverage in subscription ManaCreated a Standard Coverage template and it does not showup in Default coverage in subscription Management. Defining a new Standard coverage with the name 'HRSS 2025" us…
-
Subscription Management CloudIs there way to create integration between order management and subscription management such that physical product can be shipped each time when subscription management …
-
Multi-attribute pricingSummary: Has anyone used Multi-attribute pricing in Subscription Management before? Has this been rolled out as a feature already, or is it a part of the roadmap? If thi… -
Incorrect Subscription Header Total Contract Value (TCV) during Contract AmendmentSummary: When an amendment is performed on a Subscription TCV value at the Subscription Header in “Under Amendment” status and “Pending Approval” Status shows incorrect …
-
Can we have one bill line for an entire Subscription periodHello , We have a business requirement to have one billing line for an entire Subscription/Product line period . We are aware that a UOM for the Billing frequency can be…
-
Subscription covered level not showing the *item in the Included WarrantySummary: Subscription covered level not showing the *item in the Included Warranty Content (please ensure you mask any confidential information): In PIM, machines are de…
-
Price list based on Custom Transaction TypeSummary: Can we create a price list with the combination of Product and Custom Transaction Type? Below are the OOTB one's available in pricing strategy Assignments. Can …
-
Evergreen Subsc have a prorated billing amount per period when Start Date and Align Bill differentIn regards to Evergreen subscription contracts (no End Date on the products) that are billed monthly, if the subscription product has a different Start Date and a differ…
-
discount rules in percentageSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
how to enable the PO number field in UI in the dev instanceSummary: How to enable the PO number field in UI in the instance Right now it is only enabled based on the payment method. if the payment method is purchase order , then…
-
What value in Subscription triggers performance satisfaction plan in RMCSSummary: Hi All, We want to know what value or combination of what values/fields would pick the satisfaction plan in RMCS contract. We are working on OM - OSS - RMCS int… -
Subscription management- Business Process FlowSummary Need Business Process Flow diagrams (Visio) for Subscription management CloudContent Hello Requesting assistance from you all to get the Business Process Flow di…
-
Update Subscription Number during renewalWe have a requirement to update Subscription Number during renewal number to only retain first half of subscription number E.g. - Subscription#US4738_R17SEP23030025 afte…
-
You can't perform the operation on this product line because the product line status is ORA_ACTIVESummary: Not Able to create Extended Warranty Contract once the Extended Warranty lines is interfaced from Order Management to Subscription Management Content (please en…
-
In Renewal - PO Number, FF Opportunity Number, Quote Number should not be copied to new subscriptionThe customer requires the PO Number, FF Opportunity Number, and Quote Number fields to be blank in new subscriptions created during the renewal process.
-
How to configure SMC so that for multi year contracts?Summary: How to configure SMC so that for multi year contracts we have only a single bill line irrespective of the duration of the contract can anyone tell us how to con…
-
how to get the offset value from order management to SMCI want to delay the billing on a subscription for X number of days and the subscription is getting created through order management. Currently I am using the “offset” fe…
-
Add product description to Invoice textSummary: Whenever an invoice is created for subscriptions, invoice text is generated as part of invoice which contains the attributes Product Name , Charge Name, Bill To…
-
Installing base asset for a product which is of sale type - subscriptionSummary: I want to install base asset for a particular subscription. I tried to add the asset in the associated assets sub tab in product details page, but the subscript…
-
is there any way to back trace or check for history for subscription amend product linesSummary: Do we have any column/field in oss_products which says the version or history of the amendments happened on the specific product line. for ex: We have subcripti…
-
Send Subscription from Oracle Subscriptions to RMCS with satisfaction measurement model as "Percent"Hi All, We are integrating Oracle subscriptions management with Oracle Revenue Management using out of the box integration. The default satisfaction measurement model in…
-
Can't see the subscription number and line number when working on a line/ sublineSummary: Can't see the subscription number and line number when working on a line/ subline Content (please ensure you mask any confidential information): Version (includ…
-
how can I set Billing date field in Subscription new Line item when the subscription is Amende.Summary: The subscriptions are created from Order management, and In SMC, there is a product line Field name "BillingDate" which has four LOV 1. Period Start, 2. Period …
-
Is there any Restriction in Updating the Charge Name in Subscription bill line through Rest APISummary: Unable to update charge name - Subscription through Restapi for a closed Bill line Content (please ensure you mask any confidential information): Hello Team, I … -
Unable to Create a Charge for Usage Charges in Rate PlanSummary: Hi, I am encountering an issue in the Rate Plan section where I am unable to create a charge for the "Usage Charges" section. The option or button to create a c…
-
CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma…