Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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Subscription Management
Discussion List
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Close/End date an Included WarrantySummary: We are testing a scenario for demo machine. This demo machine which is a business asset, is shipped to customer for demonstration and evaluation. This shipment … -
Remove the Actions from the subscription screenSummary: Some of the actions(Renew/Apply Hold) on the subscription screen is not required and need to be removed. Please provide steps to disable\remove the actions from…
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How can I send Customer & Subscription number combination to RMCS to create one customer contractSummary: We are sending some provisioning subscriptions order to RMCS, How ever we couldn't find the attribute to use to create single RMCS contract with the combination…
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Usage Based Subscriptions are not generating billing Schedules, so TCV is 0Summary: We trying to create Usage based Item in subscription , however after adding the product to subscription TCV became 0. We followed below steps. Subscription Prof…
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How to enter negative Subscription Contract Product line - either negative Quantity or List PriceSummary: Customer has a subscription Management module, from which data is coming into Billing. Content (required): Customer want to enter negative quantity/List price f…
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Can we add a product line to an existing subscription from a sales orderSummary: Is there a way to sell a subscription product from a sales order and to add it to an existing subscription instead of opening a new one? Content (please ensure … -
Balance management functionalitySummary: Hi Team, We have a requirement where we have a prepaid wallet of 10,000$ and the amount is drawn from the wallet based on the usage. Ex: Period 1 Prepaid wallet… -
Calculating True up based on consumptionSummary: We would like to calculate trueup on a yearly commitment billed monthly. As we pass the usage via API, both the charges - consumption & true up charges are gett… -
How to sync FA asset status from installed baseWe have a requirement to synchronize FA asset status whenever Installed base assets goes for changes. Is there any RestAPI events that can trigger when assets goes for c…
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Will Prospective accounting become a default feature in future releases?Subscriptions 24A introduced prospective accounting for Price Changes, Renewals, Amendments and Terminations Currently this is feature can be enabled through a SR with O… -
How to select Custom Credit Transaction Type in Subscription Management moduleSummary: Unable to select the custom credit transaction type in standard transaction type field and Custom Credit memo transaction type not showing in subscription profi…
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently…
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How to map the seeded Warehouse field from sales order fulfillment line to Subscription Product lineSummary: We need to map standard Warehouse field from sales order fulfillment line to standard Warehouse field in Subscription Product line. Can you please provide any O…
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update Customer Bill To Sites Revenue and Receivable accountsHi all,I have one requirement, For the Intercompany segment to be defaulted correctly for both the Receivables and Revenue Accounts it becomes necessary to alter the ex…
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How to migrate EFF fields from one instance to another in Subscription Management CloudHow to migrate EFF fields from one instance to another in Subscription Management Cloud?
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Moved: Bill to and ship to customer contacts are not interfaced from order to subscription through …This discussion has been moved.
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Usage Events Dates from Subscription to AR Invoice as a single Attachment for all subscription linesWe have Usage Subscriptions with multiple Usage Lines. The Out of Box Usage Events attachment report creates one attachment per Subscription Line. Can we customize this …
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Item setup in Product Information management for subscription itemsWe are implementing oracle fusion Subscription and Revenue Management. We have defined the subscription items as Item in PIM (Product Information Management) under Maste…
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How to configure a different warranty duration based on the customers if the product is sameSummary: Length of included warranty needs to be adjusted based on customer parameter Content (required): Our requirement is to create a specific duration of warranty fo…
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Can assets be added to a subscription under the "Associated Assets " subtab from an external source?Summary: Can assets be added to a subscription under the "Associated Assets " subtab from an external source either through UI/API/FBDI instead of adding from Oracle Fus…
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Mass Update Subscription Product Custom AttributesHello, We have subscriptions and products and they have some custom attributes to indicate price increase index. When we use Mass Update feature to update subscriptions,… -
What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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revenue reversal rule fieldSummary: in AR there's field 'Revenue Reversal Rule' with values: LIFO, Prorate, Unit my question, how to specify the value of that field for Credit Memo that comes from…
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you… -
Is it possible to display a site with purpose defined as Installed-at at Subscription Header level?Summary: We have a requirement to display the Installed at Site at the Subscription Header level, currently we only have standard fields for Bill- to and Ship-to sites. …
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Unable to get LOV for newly created rate planSummary: We have created 'True up charges' in Manage pricing charge definitions and added it to existing rate plan. We are planning to create a new entitlement plan for …
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is any API or backend option to update Invoicing Rule at product level for active subscriptionSummary: May I know if there is any API or backend update by Oracle to update Invoicing Rule at the product level for active subscriptions as we tried from UI and it wor…
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Bill Service field in Subscription ContractSummary: Bill Service field present in the Subscription Profile is available in the Covered Level as well? We are able to control this field Bill Service at Subscription…
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how to populate minimum amount under subscription headerSummary: We have requirement to have minimum amount at subscription header where different product lines contribute to that minimum amount Content (please ensure you mas…
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Intercompany Subscription ManagementHi All, Our client is using subscription management for maintaining customer subscriptions. We have multiple legal entities providing services internally. For Ex: Legal …