Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Subscription Management
Discussion List
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Subscription Header Level is Active. And Product level are closed.Summary: We have closed all the Products from product level on Subscription. the status of the Products are Closed on Product level. But the Status of the Subscription o… -
Maintenance Service Mapping for Subscription ManagementSummary: We want standard operations from Maintenance to be shown in adjustment tab in standard coverage template, so that we can give discount based on standard operati… -
The OSM - View Only role is specifically designed for checking subscriptions only.Summary: I have created a new Subscription Specialist role that allows the user to view subscriptions, but currently, The user can only access subscriptions for the US. … -
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Unable to load Subscription Product through Import ManagementWe in process of loading Subscriptions in Oracle Fusion. However, the load for Subscriptions have errored out with following error - An error occurred during the data im…
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How to create subscription for Included Warranty productI am trying to create a Subscription with a product having Sales Product Type as Included Warranty. However, when I search for the product, system does not return any va…
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Unable to select BU while creating a SubcriptionSummary: I am creating a Subscription in UI. However, the BU which is required to be selected does not show up in BU search. I have Subscription Specialist role and have…
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Does Order Management to Subscription Management Integration support Add product on Existing SubscriSummary: Does Order Management to Subscription Management Integration support Add product on Existing Subscription Management If so how it can be done , like we have any…
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Is there a way to configure the currency symbol in the system?Summary: We are currently working on setting up various price lists for the countries we will be supporting. One of these countries is Australia, and we would like to di…
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Which Table Stores the Subscription TermSummary: Which base table stores the Terms Name from subscription level or Subscription Product level Content (please ensure you mask any confidential information): Vers…
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Do we have the Import tool for Assign Business Unit Business Function for all Business UnitsSummary: As part of the OSM Configuration process, we are currently in the process of setting up Subscription Management for each of the business units. We are following…
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Order management to Subscription management Service mappingSummary: we would like to service map sales order line EFF field to Standard field on Subscription product level.is this possible? Destination Field#Meter(MeterDefinitio…
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How to pause Subscription Billing at Legal Entity, BusUnit, Customer, Subscription, Product LevelSummary: Our business requirement is to pause Subscription Billing at various levels i.e. Legal Entity, Business Unit, Customer / Account, Customer Bill-To, Ship-To, Sub… -
Future dated termination of subscription product and renewalSummary: If a subscription product is going to be closed in a future date and this product is renewed before that date is reached and later the original line is terminat…
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Controls on Fusion Environments after publishing a sandboxSummary: I want to control what sandboxes are published and monitor and track them in fusion environment. Is there anyway through which, we can control the version of sa…
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Query child records in groovyHello Team, I've a requirement to loop through Bill lines and update Bill adjustment based on certain conditions Pseudo Code def vo = newView('SubscriptionProduct') def …
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how to create included warranties for each asset created on a sales order?Summary: We have a business scenario where a distributor buys equipment from the manufacturer in bulk and then sell them to end customer. In the sales order, the equipme…
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Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
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How to add months to a date in OM-OSMC algorithmHi All, We have a requirement wherein we need to add months to order start date in OM-OSMC algorithm. We tried using plusMonths function as well but it does not complian…
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Create Subscription API action button on Service Request formSummary: Create Action Button in Application composer for Service request which create subscription in subscription management Content (please ensure you mask any confid…
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24B: Subscription Management - ABILITY TO PROCESS SUBSCRIPTION TRANSACTIONS ASYNCHRONOUSLYWe want to understand this feature - ABILITY TO PROCESS SUBSCRIPTION TRANSACTIONS ASYNCHRONOUSLY Profile Option - ORA_OSS_ASYNC_THRESHOLD How the size of the subscriptio…
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How to Pass QuotedTCV on Product Level from Order Management to Subscription ManagementSummary: We are facing certain rounding issue between OM and SMC. We are using standard OOTB integrations. Need to pass the Total Charge Amount (QuotedTCV) on Product Le… -
How to update a field Subscription Product Bill Line, on create of Credit Memo ?We have a requirement to update a specific custom field in "Subscription Product Bill Line" on create of Credit Memo (Action). Please let us know how to achieve the same…
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oss_subscriptions_ (Audit table) In subscription managementSummary: If any one worked on oss_subscriptions_ (Audit table) In subscription management we have option to check audit report but have requirement to add customer detai…
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How end dated customer site showing up over subscription creation pageHow end dated customer sites still showing and coming as default option in Subscription creation page- How can this be removed permanently?
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How to identify if Subscription lines have been processed to RMCSSummary: Hello Team, Could you please help us with the below ask. Background: We have enabled the Integration between Order Management and Subscription Management. Scena…
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Unable to Add the Usage Charge after activating the SubscriptionSummary: Unable to Add the Usage Charge after activating the Subscription Content (please ensure you mask any confidential information): We have created a Item and added…Goopikrishnan Jayaraman-Oracle 41 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle -
Revenue contract duplication- OM and OSMSummary: Will the revenue contract be duplicated if a order line is integrated to subscription management with both applications creating the contract? Content (please e… -
oss_subscriptionsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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SUBSCRIPTION PRICE BY CUSTOMERSummary: TEGMA has a requirement that they want to create specific price lists by customers, it means that they will have a price list for each customer that they are cr…