Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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API To create amendment for updating Bill To and Ship To addresses on active SubscriptionSummary: Oracle API to update / create amendment for updating Bill To and Ship To addresses on ACTIVE Subscription. Content (please ensure you mask any confidential info… -
Usage charge bill monthly but Recurring charge will be billed QuarterlySummary: If the customer's billing frequency is set to quarterly, we would like to bill the usage product on a monthly basis. Is it feasible to accomplish this? Content … -
What would be the Impact of using custom Transaction source instead of using Seeded one?Summary: During the configuration of 'Manage System option for Revenue Management ', I am unable to find the seeded 'Distributed Order Orchestration' and 'ORA_Subscripti…
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Invalid contact error during reprocess order management transactionsSummary: Content (please ensure you mask any confidential information): 1) Created and submitted a Sales order in OM Cloud UI 2) Tried to process order through Reprocess… -
what is mean by Entitlement Type in Oracle Subscription ManagementWhat is mean by entitlement type given in list of values, HR Service Request Internal Service Request Subscription Entitlement -
How to Bulk download fusion dataSummary: How to Bulk download fusion data Content (please ensure you mask any confidential information): Hello, We are in the process of re-designing our chart of accoun…
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Skip Subscription Charges lines to be sent to RMCSSummary: Skip Subscription Charges lines to be sent to RMCS Content (please ensure you mask any confidential information): We found a whitepaper on how to Skip Subscript…
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Ability to set/update the transaction date from SubscriptionsSummary: Background: Subscription determines the Bill Line Interface date based on • Creation Date • Invoicing Rule • Billing Date AR TrxDate for all transaction lines s… -
Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea…Elise Hymes - Oracle CX-Oracle 21 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Can we Concatenate 3 fields and send the value to one of the AR DFF.Summary: We have a few custom fields created at the Subscription Product level and would like to concatenate the values of these 3 fields and send the value to one of th…
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need a feild to check the original subscription number once it gets duplicatedXYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and original subsc…
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Included Warranty using REST APISummary: Can Included Warranty be created using REST APIs Content (please ensure you mask any confidential information): We have the configurations done to automatically…
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Can we limit the number of subscriptions that can be added to a particular asset in SMC?Summary: We want to limit the number of subscriptions that can be added to a particular asset. Basically we want to check whether no. of subscriptions associated to any …
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How to enter serial for asset in Subscription and best practiceSummary: We reimplementing stand alone Subscription module. However we need to create asset with serial number for association. We are using REST API to create the asset…
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In Oracle Subscription Management we want to create warranty subscription for maintenance assetwe have defined the coverage level, created Warranty item, created subscription using the warranty item and attached asset to covered level we are performing depot repai…
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once the subscription is duplicated can we find original subscription reference in theduplicated oneSummary: XYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and origi…
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Supplier Warranty in Subscription ManagementHi We need to implement supplier warranty in subscription management but we are not related to the same, but when we see the below document, on this document: it says: N…
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Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscriptionSummary: Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscription to interface into RMCS. What could be the reason for this n…
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Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on … -
different warranty duration of same product for different customersSummary: Customer has a requirement, to create the orders from CPQ, where the included warranty durations needs to be selective. as they negotiate customer by customer f…
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How can you recognize revenue on a monthly basis if the billing is on a quarterly basis?Summary: We have a requirement where the customer needs to recognize revenue on a monthly basis, but invoice on a quarterly basis. Following are the charge specifics: 1)… -
In Algorithm get First Day of Next Month from a DateSummary: Through 'Subscription Management and Order Management Integration' algorithm need to get First Day of Next Month from Customer Acceptance Date on sales order li…
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How to transfer an Installed base asset from one BU to another?Summary: How to transfer an Installed base asset from one BU to another, where Included Warranty Subscription is associated with that? Content (please ensure you mask an…
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How to import attachments into SubscriptionSummary: For data migration of legacy contract details into Subscription Content (please ensure you mask any confidential information): Hello, Do we have provision to im…
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Service(Subscription) start date override based on hardware shipment date using OM to SM IntegrationSummary: Hi Team, We have a requirement to align subscription (Service start date) based on hardware shipment date and some other attributes from the corresponding order…
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How to extend the header end date on an active subscription?We are looking for an option to extend the end date on header level in an active subscription, without amending the products.
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Roles for partner managementHello, I need to know what are the roles i need to assign to a user to see the partner management module and workspace modules. Thank You, Jay
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Unable to call custom object function via ESS jobSummary: Unable to call custom object function via ESS job Content (please ensure you mask any confidential information): We are facing issues while calling a custom gro…
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meter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadingsmeter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadings I am using https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufact…
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Dashboard Prompt Filter not loadingSummary: Dashboard Prompt Filter not loading options Content (please ensure you mask any confidential information): I have a custom role with restricted access. It shoul…