Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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Skip Subscription Charges lines to be sent to RMCSSummary: Skip Subscription Charges lines to be sent to RMCS Content (please ensure you mask any confidential information): We found a whitepaper on how to Skip Subscript… -
Ability to set/update the transaction date from SubscriptionsSummary: Background: Subscription determines the Bill Line Interface date based on • Creation Date • Invoicing Rule • Billing Date AR TrxDate for all transaction lines s… -
Oracle Excellence Awards 2024 - Nominations Open!At Oracle, our customers inspire us daily—as teachers, innovators, and thought leaders. Combining their boundless ingenuity with Oracle solutions, our customers are crea…Elise Hymes - Oracle CX-Oracle 24 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Can we Concatenate 3 fields and send the value to one of the AR DFF.Summary: We have a few custom fields created at the Subscription Product level and would like to concatenate the values of these 3 fields and send the value to one of th…
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need a feild to check the original subscription number once it gets duplicatedXYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and original subsc…
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Included Warranty using REST APISummary: Can Included Warranty be created using REST APIs Content (please ensure you mask any confidential information): We have the configurations done to automatically…
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Can we limit the number of subscriptions that can be added to a particular asset in SMC?Summary: We want to limit the number of subscriptions that can be added to a particular asset. Basically we want to check whether no. of subscriptions associated to any …
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How to enter serial for asset in Subscription and best practiceSummary: We reimplementing stand alone Subscription module. However we need to create asset with serial number for association. We are using REST API to create the asset…
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In Oracle Subscription Management we want to create warranty subscription for maintenance assetwe have defined the coverage level, created Warranty item, created subscription using the warranty item and attached asset to covered level we are performing depot repai… -
once the subscription is duplicated can we find original subscription reference in theduplicated oneSummary: XYZ is original subscription number and ZYX is duplicated one is there any way to find the duplicated subscription reference (ZYX) in the original one and origi…
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Supplier Warranty in Subscription ManagementHi We need to implement supplier warranty in subscription management but we are not related to the same, but when we see the below document, on this document: it says: N…
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Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscriptionSummary: Send Subscription Revenue Information to Oracle Revenue Management Cloud is not picking subscription to interface into RMCS. What could be the reason for this n…
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Is there a way to automatically create a subscription from order management?Summary: We are trying to understand if there is a way to automatically create a subscription from order management, using a sales order that has a subscription item on … -
different warranty duration of same product for different customersSummary: Customer has a requirement, to create the orders from CPQ, where the included warranty durations needs to be selective. as they negotiate customer by customer f…
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How can you recognize revenue on a monthly basis if the billing is on a quarterly basis?Summary: We have a requirement where the customer needs to recognize revenue on a monthly basis, but invoice on a quarterly basis. Following are the charge specifics: 1)… -
In Algorithm get First Day of Next Month from a DateSummary: Through 'Subscription Management and Order Management Integration' algorithm need to get First Day of Next Month from Customer Acceptance Date on sales order li…
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How to transfer an Installed base asset from one BU to another?Summary: How to transfer an Installed base asset from one BU to another, where Included Warranty Subscription is associated with that? Content (please ensure you mask an…
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How to import attachments into SubscriptionSummary: For data migration of legacy contract details into Subscription Content (please ensure you mask any confidential information): Hello, Do we have provision to im…
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Service(Subscription) start date override based on hardware shipment date using OM to SM IntegrationSummary: Hi Team, We have a requirement to align subscription (Service start date) based on hardware shipment date and some other attributes from the corresponding order…
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How to extend the header end date on an active subscription?We are looking for an option to extend the end date on header level in an active subscription, without amending the products.
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Roles for partner managementHello, I need to know what are the roles i need to assign to a user to see the partner management module and workspace modules. Thank You, Jay
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Unable to call custom object function via ESS jobSummary: Unable to call custom object function via ESS job Content (please ensure you mask any confidential information): We are facing issues while calling a custom gro…
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meter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadingsmeter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadings I am using https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufact…
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Dashboard Prompt Filter not loadingSummary: Dashboard Prompt Filter not loading options Content (please ensure you mask any confidential information): I have a custom role with restricted access. It shoul…
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Service mapping from a seeded field in Sales Order line to Subscription line EFFSummary: Need to understand the feasibility of defining a service mapping for a seeded field (User-Defined Fiscal Classification, under Tax determinants) to send this in…
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API to fetch all Subscription Contracts for a Customer Site LocationSummary: API to fetch all Subscription Contracts for a Customer Site Location Content (please ensure you mask any confidential information): Currently in documentation, …
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Subscription Product End Date & Closed Date , Is it start of the day (00:00:00) or end of the day?For example, the extended warranty subscription Product starts on 01-JAN-2024 and ends on 31-Dec-2024, with a covered asset. when the warranty coverage start? is it on 0… -
Service mappings for Subscription to AR DFF not working for Penalty invoicesSummary: Content (please ensure you mask any confidential information): Hi, We have a situation where we want to send different DFFs to AR from subscription management a…
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How to add values to the LOV of price adjustment Reason in the Subscription Mgmt.As shown below Reason LOV doesn't have any value. can you please share the configuration Name to add the values in It There is no separate task similar to Cancellation a…
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How to submit a Multiple ESS Job using Oracle REST APISummary: Hi All, Is there a way to submit Multiple ESS Job using REST API in a Single request. As of now We are able to submit a ESS using below url and request. BaseURL…