Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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Subscription Management
Discussion List
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Service(Subscription) start date override based on hardware shipment date using OM to SM IntegrationSummary: Hi Team, We have a requirement to align subscription (Service start date) based on hardware shipment date and some other attributes from the corresponding order… -
How to extend the header end date on an active subscription?We are looking for an option to extend the end date on header level in an active subscription, without amending the products.
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Roles for partner managementHello, I need to know what are the roles i need to assign to a user to see the partner management module and workspace modules. Thank You, Jay
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Unable to call custom object function via ESS jobSummary: Unable to call custom object function via ESS job Content (please ensure you mask any confidential information): We are facing issues while calling a custom gro…
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meter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadingsmeter readings not coming when I use endpoint /fscmRestApi/resources/11.13.18.05/meterReadings I am using https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufact…
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Dashboard Prompt Filter not loadingSummary: Dashboard Prompt Filter not loading options Content (please ensure you mask any confidential information): I have a custom role with restricted access. It shoul…
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Service mapping from a seeded field in Sales Order line to Subscription line EFFSummary: Need to understand the feasibility of defining a service mapping for a seeded field (User-Defined Fiscal Classification, under Tax determinants) to send this in…
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API to fetch all Subscription Contracts for a Customer Site LocationSummary: API to fetch all Subscription Contracts for a Customer Site Location Content (please ensure you mask any confidential information): Currently in documentation, …
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Subscription Product End Date & Closed Date , Is it start of the day (00:00:00) or end of the day?For example, the extended warranty subscription Product starts on 01-JAN-2024 and ends on 31-Dec-2024, with a covered asset. when the warranty coverage start? is it on 0… -
Service mappings for Subscription to AR DFF not working for Penalty invoicesSummary: Content (please ensure you mask any confidential information): Hi, We have a situation where we want to send different DFFs to AR from subscription management a…
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How to add values to the LOV of price adjustment Reason in the Subscription Mgmt.As shown below Reason LOV doesn't have any value. can you please share the configuration Name to add the values in It There is no separate task similar to Cancellation a…
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How to submit a Multiple ESS Job using Oracle REST APISummary: Hi All, Is there a way to submit Multiple ESS Job using REST API in a Single request. As of now We are able to submit a ESS using below url and request. BaseURL…
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Import Item RelationshipSummary: We need to Import the Item Relationship , Trying to import the Relationship with following template "https://www.oracle.com/webfolder/technetwork/docs/fbdi-24a/…
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How to copy actual shipment date from OM to Service Contract Start Date in Subscription Management?Summary: Hi team, We are shipping order along with warranty products to the hardware items to create service contract coverage for the asset. If we have Contract Start D…
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How to update Interface date on subscriptionsSummary: Business User have a requirement to issue Invoices at any date, they want to. As their customer tells them to release invoices. And they have to issue them as s…
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Do we need to register CPQ as the pricing application in OSS_PRICING_APPLICATION in Fusion?Summary: We're currently in the process of setting up CPQ-OSS integration and do not have Order Management within our implementation scope. Based on the documents we hav… -
how to credit subscription that is billed in extrernal systemSummary: Hi, Is it possible to do a credit to a subscription that is billed in external system? or to say - lets say we convert subscriptions and they are billed in lega…
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Standalone Subscriptions management, how to account costStandalone Subscriptions management, how to account cost? If we want to implement Subscriptions management without Order Management, Procurement, Inventory, etc. How the…
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Subscription Management Header DFF to AR Header DFFSummary: I have been trying to customize the algorithm between Subscription Management and AR to pass a DFF value. However, we are getting an error. The subscription hea…
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How can we renew on hold subscriptionsIs there a way we can renew the subscriptions which are put "On-Hold"?
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Balance Management - Balance Code SetupSummary: We are not able to setup the balance management feature in 23D. Enabled all the required Pre-Req but still not able to use this functionality. Has anyone comple…
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Mass Import the "Included Warranty Subscription"Summary: What is the best Approach to Mass Import the Included Warranty Subscriptions Content (please ensure you mask any confidential information): Version (include the…
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Subscription Management Group BillingHi Team - We wanted to understand if we have a Group Billing Concept in Subscription Management Cloud. Use Case : Customer has 100's of equipment's and we we have recurr…
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Unable to Find Item Template DFF in Oracle Cloud similar to R12 Item Template DFFSummary: We are trying to get to know the functionality on how to create SKUs using a Custom Template. Using the Standard API for Oracle SKU creation. https://docs.oracl…
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Subscription product contract end dateSummary: We use to create SO from CPQ containing Subscription products, submit to FOM, have fulfillment from external system and then have Subscription created from FOM.…
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How to find linkage between renewed subscription and original subscriptionSummary: Lets say we have a renewed subscription having number as 123456. How do we find the original subscription for this renewed one. Content (please ensure you mask …
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How can one find the Account Number and Bill-to Site Use ID via API in order to create subscriptionsSummary: To create a subscription via REST API, one needs to include the Account Number, Party ID, and Bill-to Site Use ID. The Party ID can be found with the Get an Acc… -
How to Submit Meter Read for Subscription Contract using Import ManagementWe are looking to find the exact Import Management Object using which Meter Reads can be uploaded against a Subscription Product linked with Meter Template
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how to restrict under amendment lines not to interface into ARSummary: We require a restriction mechanism to prevent lines with status under-amendment from entering the AR interface. Is there any way to achieve this. Content (pleas…
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On Mass update UI how to uncheck Activate Check Box by defaultSummary: On Mass update UI how to uncheck Activate Check Box by default Content (please ensure you mask any confidential information): While we are amending Draft Subscr…