Resources and Best Practices
- Take this Learning Path to get an overview of Oracle Subscription Management
- Essential Strategies for Subscription Business Models In B2B: Methods and Processes
- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Subscription Management Documentation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Subscription Management
Discussion List
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24B: Subscription Management - ABILITY TO PROCESS SUBSCRIPTION TRANSACTIONS ASYNCHRONOUSLYWe want to understand this feature - ABILITY TO PROCESS SUBSCRIPTION TRANSACTIONS ASYNCHRONOUSLY Profile Option - ORA_OSS_ASYNC_THRESHOLD How the size of the subscriptio… -
How to Pass QuotedTCV on Product Level from Order Management to Subscription ManagementSummary: We are facing certain rounding issue between OM and SMC. We are using standard OOTB integrations. Need to pass the Total Charge Amount (QuotedTCV) on Product Le… -
How to update a field Subscription Product Bill Line, on create of Credit Memo ?We have a requirement to update a specific custom field in "Subscription Product Bill Line" on create of Credit Memo (Action). Please let us know how to achieve the same…
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oss_subscriptions_ (Audit table) In subscription managementSummary: If any one worked on oss_subscriptions_ (Audit table) In subscription management we have option to check audit report but have requirement to add customer detai…
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How end dated customer site showing up over subscription creation pageHow end dated customer sites still showing and coming as default option in Subscription creation page- How can this be removed permanently?
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How to identify if Subscription lines have been processed to RMCSSummary: Hello Team, Could you please help us with the below ask. Background: We have enabled the Integration between Order Management and Subscription Management. Scena…
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Unable to Add the Usage Charge after activating the SubscriptionSummary: Unable to Add the Usage Charge after activating the Subscription Content (please ensure you mask any confidential information): We have created a Item and added…Goopikrishnan Jayaraman-Oracle 45 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle -
Revenue contract duplication- OM and OSMSummary: Will the revenue contract be duplicated if a order line is integrated to subscription management with both applications creating the contract? Content (please e… -
oss_subscriptionsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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SUBSCRIPTION PRICE BY CUSTOMERSummary: TEGMA has a requirement that they want to create specific price lists by customers, it means that they will have a price list for each customer that they are cr…
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24B- cannot create credit for an invoiced billing lineAfter applying 24B- action button is empty when pressing on an invoiced billing line. Has anyone else encountered this? -
Subscription Management Emails not receivedHello, We have stopped received approval emails (BPM Worklist) and also emails from Action > Email in Subscription Management module since May 6th in one of our environm…
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Custom Billing Frequency or Manual Interface Date Override or allow mass updates to Bill scheduleToday, Client creates multi-year contracts with their customers, however, the bill schedule may/may not confirm to a standard frequency and customers may want full upfro…
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Cannot Run Custom ESS Job As No Submit Window Is Displayed in oracle fusionSummary: I have created custom ESS Job to delete cross validation rule in oracle fusion but when trying to submit request unable to get parameters to submit the request.…
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aggregation method subscriptionHi There, I have specific business requirment where i have to bill to the customer based on Kilometer reading from thier BUS Meter, in subscription we have funcitionalit… -
Custom billing (Milestones billing) option in Subscription ManagementCurrently customer wants to have custom billing (Milestones billing) that needs to be sent to Subscription for Contract creation. Ex: Customer buys the Software for 2 ye…
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Billing frequency not working as expected for recurring cycle.Summary: Billing frequency not working as expected for recurring cycle. When we select billing frequency as 2 months billing cycle generating 2 line as 1 for one month a…
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Is future dated transaction Issue from Subscription module?Oracle subscription to receivables : we have a transaction in account receivables with bill in arrears and accounting date as dec-24, which is future dated transaction ,…
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Prorating bill lines question within OSM.Summary: I have the following question about the prorated charges . Check below example or see attachment Step 1 - New order with the product qty = 1 and billing start d… -
how to join Subscriptions management and service requestSummary: Hi Experts, We have a requirement to get subscription headers details and SR line details in a report .I could not find appropriate join ,I tried to join asset_…
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Subscription Management, how to connect to integrate with our existing on-premise R12 item masterHow to get subscription management to work with our on-premise R12 item master for integrating products, warranties etc..
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Unable to generate Billing Schedule for SubscriptionSummary: While activating a subscription using the "Generate Billing Schedule" Action getting the error "Solution line 1 doesn't have a billing schedule. You must genera… -
Error while uploading CSV file to Oracle Fusion Subscription from UCMSummary: I get error while uploading a CSV file to oracle fusion subscription from UCM on long integers. Content (please ensure you mask any confidential information): E…
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Ability to restrict Subscription Termination?Summary: Feasibility to restrict Subscription Termination. The Product line on Subscription can be closed or terminated even though the 'Allow Terminate' flag is set to …
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Subscription PATCH Call not working for updating a value at subscription levelSummary: Unable to update value of attribute "XX_OSS_RemainingChillers_c" via REST API both via groovy. Getting error " Invocation of service URL used in connection fail…
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Multiple Business Units In Subscription ManagementSummary: Multiple Business Units in Subscription Management Content (please ensure you mask any confidential information): When you have multiple BUs for Subscription be…Goopikrishnan Jayaraman-Oracle 2 views 1 comment 0 points Most recent by Goopikrishnan Jayaraman-Oracle
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How to find linkage between renewed subscription and older subscriptionSummary: For instance - Subscription number 123 is renewed to 456. How do we find to which subscription is subscription number 123 is renewed to ? (Can this be done thro…
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Covered Levels Sub-Tab is not appearing on the Subscription ProductSummary: We have a Subscription and when we drill down to the product on the subscription the covered level sub-tabs do not appear. What is the configuration on the Subs…
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How to set first approver of Subscription to the User who created the SubscriptionSummary: How to set first approver of Subscription to the User who created the Subscription Content (please ensure you mask any confidential information): We have a busi…