Covered Level is in active status even though close date has passed
Summary:
We are in process of migrating service contracts from EBS to Fusion as Subscriptions.
We are required to migrated terminated asset lines as well. While created such data through Import Management, we passed close date, close reason, credit method, credit type and suspended credit method.
The data went in successfully, post which the subscription was activated.
Still the covered level line remains in active status even though the covered level close date is in past
Is there any way to correct the status to 'Closed'?
Any help is appreciated
Content (please ensure you mask any confidential information): 24D
Version (include the version you are using, if applicable):