Subscription Authoring
Discussion List
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How to change the start date of an included warranty?Currently the included warranty on Fusion is created based on the ship date and probably with a specific offset for installation purposes. However, if an OEM is selling … -
Why tax getting calculated in subscription for few customers?Summary: There's no exempt tax setup done for any customers, however for few customers the tax is getting calculated in subscription line and for few it is not ? Content…
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Descriptive flex field table for subscription productSummary: May I know which table stores the Descriptive Flex Field for Subscription Product? Thanks, Krishna
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How to terminate specific covered assets within a coverage item from SO using REST APISummary: How to terminate specific covered assets within a coverage item from SO using REST API Content (please ensure you mask any confidential information): We have a …
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Purging Old assetsSummary: Deleting Old Install Base Assets based on the Date Parameter. Content (please ensure you mask any confidential information): Hi Team, we have a business require…VikashSharma-Oracle 2 views 0 comments 0 points Started by VikashSharma-Oracle Subscription Management
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Multiple Main Items in One ContractSummary: Hello Team, We have one scenario to review. Please find the details below: 1. Scenario 1: The user can create a Sales Order (subscription order) in Order Manage…Muthu Elumalai 11 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Disabled Reset Billing Status on Billing summary formSummary: User unable to reset the 'Reset billing Status' against the subs product. Content (please ensure you mask any confidential information): Please advice if there …Sauana_HCL_28 1 view 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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I’m looking for related roles for license B91080.Hello, I’m looking for related roles for license B91080.I find document predefined-roles-subscription-impact_25C and I cant find any information about B91080 roles. Same…
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Preventive maintenance in Standard coverage templateAfter 24B update we have Preventive Maitenance tab added in standard coverage, Can anybody let me know what is the use of new preventive maintenance tab in Standard cove… -
JBO-27023: Failed to validate all rows in a transaction.Summary: While duplicating the subscription with 1000+ lines the ESS job is ending with an error 'JBO-27023: Failed to validate all rows in a transaction'. Attached the …Sauana_HCL_28 24 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Will the new column added in Standard Coverage be synced to Field Service module?Summary: We are creating few columns in Manage Matrix Classes > Subscription Entitlement. We are then using these columns in Standard Coverage > Summary tab. The questio…
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Unable to Edit Bill-to Address in SMC Header – Need Assistance Updating Header FieldsSummary: Hi team, We are working on an amendment requirement where the Bill-to Address is being updated at the SMC line level. However, we observed that after changing t…
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Subscription term auto updating when start date changedHi , When I try to update the start date of a subscription, the term gets changed automatically and I have to update the term again to calculate the correct end date. Is…
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How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th… -
List of business event for Fusion Subscription ManagementIs there any documentation around the business events available for Subscription Management. We would need this details for integrations with other systemsNakul Buradkar-Oracle 1 view 1 comment 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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Unable to search Subscriptins in Redwood UIWe are implementing Subscription Management on Redwood UI. However, the subscriptions that are being created in classic UI are not available in Redwood UI. Is there is a…Nakul Buradkar-Oracle 33 views 4 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…Nakul Buradkar-Oracle 31 views 5 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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Is there any way to automate subscription import process?Summary: Is there any way to automate subscription import process? Content (please ensure you mask any confidential information): Can we mass import subscription date (S…
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how to get payment method from Fusion OM to Fusion SMC?Summary: Hi Team anyone aware of how to get payment method from Fusion OM to Fusion SMC? Currently we are getting PO number in SMC but it does not display in SMC since p…Aditya Vardhan Angalakuduru 31 views 6 comments 0 points Most recent by RVohra Subscription Management
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HOw to populate standard table data in the custom field columnsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Vamshi_Krishna 1 view 1 comment 0 points Most recent by Robert Mutton-Support-Oracle Subscription Management
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error adding add adhoc bill lineSummary: ERROR:Cannot Invoke "Java.Sql.Date.toLocaleDate()"because "InvoiceDate" is null Content (please ensure you mask any confidential information): Version (include …Akhila.Allagadda 11 views 4 comments 0 points Most recent by Akhila.Allagadda Subscription Management
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Grouping Rule Amendments creating separate SubscriptionsSummary: Hi , We are generating subscriptions from Order Management and would like to apply amendments to the same subscription rather than creating new ones. As per the…
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Issue Activating Renewed Usage-Based SubscriptionHi, We’ve created an estimated usage-based subscription with the invoicing rule set to Advance Invoicing. As part of the process, we renewed the subscription and a new r…
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Product limitations on the number of subscription product linesSummary: Hi Team, We are creating a subscription in the subscription cloud instance through Order API via Order OSM service mappings and would like to understand the lim… -
You can't perform the operation on this product line because the product line status is ORA_ACTIVESummary: Not Able to create Extended Warranty Contract once the Extended Warranty lines is interfaced from Order Management to Subscription Management Content (please en…
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OM to Subscription integration error with The value of the Inventory Item Id attribute is not validSummary: While we are integrating OM to subscription, standard orchestration failed in creation of the subscription with one Item. It says that Detail Message: oracle.jb…Vidyasagar.Ramaraju 91 views 2 comments 0 points Most recent by Hardik Gupta Subscription Management
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How to create a Sales Order based on a subscription created?Summary: A Sales Order needs to be created against the products associated in a Subscription/Coverage based item covered by the contract Content (please ensure you mask …
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Subscription information not showing in Install Base module under Subscription section.Summary: We created Coverage based subscriptions and created a covered level product by associating an Install base asset. If we navigate to the Install base asset modul…
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can we Capture the Salesforce id in the SubscriptionSummary: Is it possible to capture the Salesforce ID within Oracle Subscription Management subscriptions, allowing for both automated integration and manual entry, with …Revanth Kumar L 11 views 3 comments 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Able to see 2 IB Asset records when a Sales order is shipped (Product) which has Subscription lineSummary: Hi Team, We have encountered 2 IB Asset records getting created when we have shipped a Sales Order with 1st line as a Shippable product and 2nd Line is a subscr…Bhargav Krishnan 22 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management