Subscription Authoring
Discussion List
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How to price sales agreement/Service logistics work Order based on customer classSummary: How to price sales agreement/Service logistics work Order based on customer class Content (please ensure you mask any confidential information): How to price sa…Ankeshkasat 14 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Map subscriptions sourced from OM as "License" Contract TypeSummary: We have a custom field on the subscription header named "Contract Type". When a subscription is created from OM integration, according to specific condition (it…Miriam Chandni-Oracle 6 views 4 comments 0 points Most recent by Miriam Chandni-Oracle Subscription Management
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Creating subscription with commitments at the header levelSummary: Hi Team, We are looking to create a subscription contract with multiple subscription lines and a single commitment at the header level. i.e commitment including…
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Steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialogSummary: I need steps to remove/disable the 'Amendment Credit Method' field from the Subscription amendment dialog Content (please ensure you mask any confidential infor…Sorujit Das-125523 2 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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How can I send Customer & Subscription number combination to RMCS to create one customer contractSummary: We are sending some provisioning subscriptions order to RMCS, How ever we couldn't find the attribute to use to create single RMCS contract with the combination…Vidyasagar.Ramaraju 23 views 6 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management
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Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
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24C:Add Ad-hoc Bill LinesSummary: I am trying to utilize the 24C feature, Add Ad-hoc Bill Lines, but I am unable to locate the new action under the billing summary tab to add adhoc bill lines I …
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Usage Based Subscriptions are not generating billing Schedules, so TCV is 0Summary: We trying to create Usage based Item in subscription , however after adding the product to subscription TCV became 0. We followed below steps. Subscription Prof…Vidyasagar.Ramaraju 11 views 1 comment 0 points Most recent by Daniel Bossier-Oracle Subscription Management
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Balance management functionalitySummary: Hi Team, We have a requirement where we have a prepaid wallet of 10,000$ and the amount is drawn from the wallet based on the usage. Ex: Period 1 Prepaid wallet…Bhavana Krishnamurthy 12 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Payload and endpoint used for amending the subscriptions through order managementSummary: We want to increase the quantity on the subscription created from this sales order using the amend REST API Payload. When we are trying to amend the sales order…Bhavana Krishnamurthy 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Calculating True up based on consumptionSummary: We would like to calculate trueup on a yearly commitment billed monthly. As we pass the usage via API, both the charges - consumption & true up charges are gett…Prithvi Vallabha 32 views 3 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How to select Custom Credit Transaction Type in Subscription Management moduleSummary: Unable to select the custom credit transaction type in standard transaction type field and Custom Credit memo transaction type not showing in subscription profi…
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How to configure a different warranty duration based on the customers if the product is sameSummary: Length of included warranty needs to be adjusted based on customer parameter Content (required): Our requirement is to create a specific duration of warranty fo…
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Can assets be added to a subscription under the "Associated Assets " subtab from an external source?Summary: Can assets be added to a subscription under the "Associated Assets " subtab from an external source either through UI/API/FBDI instead of adding from Oracle Fus…
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configuring copy map for subscription bill line while duplicating a subscription ending up in errorSummary: Our requirement is to duplicate a subscription and the subscription product pricing and bill lines. I am able to configure the map for charges but when I am fol…
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Mass Update Subscription Product Custom AttributesHello, We have subscriptions and products and they have some custom attributes to indicate price increase index. When we use Mass Update feature to update subscriptions,…
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revenue reversal rule fieldSummary: in AR there's field 'Revenue Reversal Rule' with values: LIFO, Prorate, Unit my question, how to specify the value of that field for Credit Memo that comes from…Support Team NAKAMOTO 51 views 7 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.…
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you…Sunil Dabekar 118 views 6 comments 2 points Most recent by Letícia Costa-Oracle Subscription Management
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Unable to get LOV for newly created rate planSummary: We have created 'True up charges' in Manage pricing charge definitions and added it to existing rate plan. We are planning to create a new entitlement plan for …Mutaharah 11 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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is any API or backend option to update Invoicing Rule at product level for active subscriptionSummary: May I know if there is any API or backend update by Oracle to update Invoicing Rule at the product level for active subscriptions as we tried from UI and it wor…RaveenderReddy Yalaka 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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how to populate minimum amount under subscription headerSummary: We have requirement to have minimum amount at subscription header where different product lines contribute to that minimum amount Content (please ensure you mas…Mutaharah 21 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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Intercompany Subscription ManagementHi All, Our client is using subscription management for maintaining customer subscriptions. We have multiple legal entities providing services internally. For Ex: Legal …Girish Byahatti 31 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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Order management header DFF fields to Subscription Product custom fields service mapping support?Summary: Order management header DFF fields to Subscription Product custom fields service mapping support? We would like to understand as we can map 1.order management H…Rehana Tadimerri 23 views 1 comment 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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Terminating subscription through import managementSummary: We have a requirement to terminate the subscriptions through import management. We passed the subscription number, closed date, close reason and close credit me…Bhavana Krishnamurthy 1 view 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Enabling Auditing on Subscription Management header or product will cause any performance Issue?Enabling Auditing on Subscription Management header or product level will cause any performance Issue?Shraddha Gupta 11 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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if there is any option to add first month invoice line from subscription to existing AR invoiceSummary: We are looking configuration/set up to add first month invoice line from subscription to existing AR invoice when we have products such as hardware with include…
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Delete multiple team members in Subscription Management using RESTAPI/ File UploadSummary: We are looking for option to Delete multiple team members in Subscription Management using RESTAPI/ File Upload kindly suggest. Content (please ensure you mask …
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How to block customers from creating warranty contracts if they have overdue paymentSummary: Unable to block customers from creating warranty contracts if they have overdue payment. Content (please ensure you mask any confidential information): We have …Buzz_123456 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Prorate with Credit not working on Import Subscription Contract in case of amendmentHi All, We are converting subscription contracts from Legacy system. In the conversion process, if the bill lines are already billed in Legacy, then we are importing the…