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Journeys
Discussion List
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Journey not appearing under Me > My JourneysHello, We came across this issue fairly recently where when we try and allocate a checklist to a worker through the 'Allocate Checklists', for some reason it doesn't app… -
How to translate journeys and journey task in Redwood (24D)?Summary: We have enabled the profile option ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED for a a customer. Checklist templates is now replaced by Journey templates. However, t… -
How to restrict Journey visibility in Explore tab?Summary: Hi experts, we are currently working with Journeys that has tasks based on Area of Responsibilities. is there a way to restrict the Journey visibility in Explor…
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National Identifier Embedded JourneySummary: We are attempting to configure an embedded task for National Identifier. However, nothing appears for the employee to enter directly into the task. Is there a s…
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HDL to update Assigned Journey TasksHi Team, We have a Journey which is already assigned to an Employee. Now, we are updating the Journey Task as Updating the Journey Task type from Manual to External URL,…
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How to retrigger task after AOR correctionSummary: We have a journey that was assigned to 6000+ employees via HDL. This is a reimbursement journey, where the employee enters an amount they are claiming which the…
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Download BI reports available in Guided JourneysDear Experts, As per Oracle documentation, BI Reports embedded in Guided Journeys with "report" task type functionality should be available for download (Image 1 - Refer…
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Send a journey to Multi employeesSummary: Hello We have group of employees (150 Employees) without any common platform (Different Direct Manager / different Organization) they have expired Task in Onboa…
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Pending Worker / Employee Cannot Access Journeys in "My Journeys" tabSummary: Hello All, We noticed an issue where Pending Workers / Employees cannot view their assigned pre and onboarding journeys from the "My Journeys" tab but can view/…
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Journey notifications are not triggering to Home EmailSummary: When a new journey is assigned to the employee, the journey notification is not triggering to the Home Email, used ${RecipientHomeEmail} expression in the "Jour… -
Unable to reassign Initiator tasks to other PerformersSummary: If an HR Specialist is assigning the Initiator tasks to another preboarding coordinator, the tasks move from My Tasks to Other Tasks and "Task reassigned" messa… -
Worker cannot preview the uploaded file in Journey tasks.Hello Team, We have created a task of DOCUMENT type in onboarding journey. Task Name: Attach personal Picture. When the worker uploads his picture and click on preview i…
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Is PER_ALLOCATE_CHECKLIST_TO_WORKER_PRIVILEGE required for journeys?Summary: We have recently moved over to Journeys and have found that users can still access "allocate checklists" through Person Management. We wish to remove this route… -
How to resolve Checklist Task error 'Unauthorized Access: please contact the administrator'Summary: How to resolve Checklist Task error 'Unauthorized Access: please contact the administrator' Content (required): Hi All, We developed one BI report and added the…
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Journey emails are not getting to Pending WorkerSummary: We have a requirement to config preboarding Journeys for pending worker. Once candidate move to HR from ORC, pending worker record is getting created and also a…
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We can't see Assigned Journey and Checklist Template into 25C PatchSummary: We noticed in 25C we don't have the Assigned Journey Tab under My Teams > Journey, we have Team Journeys and Organization Journeys, however is not retrieving an…
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ESign_Signature Value Not Displayed in Data Model - Resulting in no token in Sample Data RTFSummary: Hi Team, We are attempting to use the physical signature pad option within Journeys while using a custom RTF template/document. We have been able to pull in man… -
Guided Journeys - Parameters supported for transactions?Summary: We are trying to set guided journeys on transaction pages such as Hiring, Transfer, Termination, and we would like to know what parameters are supported. Conten… -
Guided journey ribbon is not appearing for a user with employee seeded roles on absence balance pageSummary: Leave and absence analyst are published in our instance , however noticed the Guided journey ribbon is not appearing for a user with employee seeded role on abs…
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HCM Journey - External endpoint URLSummary: We have a requirement to integrate an external endpoint URL to fetch recommended jobs on the assignment screen, based on the employee’s current job during a job…
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Support Needed, Journey Initiation Email Notifications do not trigger as expected?Summary: Looking for some support or advise to enable the journey initiation template to trigger, although aligned (screenshot below) the notification doesn't generate a…
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For a new Hire Onboarding, does the change to a start date reflect in Journey Console?Hi Team, If a start date is changed to a different day or week, does the 'event date' shown in the Journey Console automatically update once the journey is scheduled for…
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Could not see Local and Global Transfer as Application Task in Journeys template redwood pageSummary: Could not see My Clients Group > Local and Global Transfer under Application Task drop-down list in Contextual Journey when we enabled Journeys template redwood…
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Journey Not Triggering When Redwood Page Is Enabled for Local and Global TransfeSummary: We have recently turn on Redwood page for Local and Global trasnfer. We experince Journey is not triggered as expected in Responsive page. Content (please ensur… -
Learning Journey Expiry – Default SettingAs a learner, I assign courses to my employee journey. The system automatically pre-populates a due date of 90 days for each task. After that period, the task is closed.…
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Could not see Redwood Benefits page as Application Task while creating a Task in On Boarding JourneySummary: Could not see Redwood Me>Benefits as Application Task drop-down list while creating a Task in On Boarding Journey While I understand we have workaround to make …
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Journey that will trigger to all employee to update their skills and qualification with NudgeSummary: Hi Team, I want to assign a journey to all the employees to update their skills and qualification and i also want a bell notification and bell icon will be trig…
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Embedded Application Task Document Records show all documents after Security profile appliedSummary: Problem: I am trying to restrict Document list in Embedded application task and for that I have created a Document Security Profile and performed below steps 1.…
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Preceding task errorHi all, despite all those tasks got a preceding task in configuration that as you can see is not mark as completed yet, each task was assigned simultaneously to the othe…
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Issue with Displaying "Other's Tasks" Section for HR Users in JourneysThe "Other's Tasks" section is not visible to HR users. In the Checklist Templates, I have set "Other's Incomplete Tasks" to "Show" for Other User, but no changes are re…