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Journeys
Discussion List
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How to display a Guided Journey only for a specific journey?On the “Employee Journey” page in Visual Builder, we are assigning a Guided Journey with an AI agent to be displayed only for a specific employee journey. However, when … -
Journey Embedded Application TaskSummary: Hello expertis , we are currently configuring Journey tasks in Oracle HCM Cloud and we have a question regarding Embedded Application Task. When we select this …
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Oracle Journeys – Dependent Task Not Retriggered After Reopening and Recompleting Previous TaskWe are currently facing a limitation/question regarding task dependencies in Oracle Journeys. Scenario We have the following setup in a Journey: Task A → completed by th…
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Can we add Employee Email in the delivered alert Task Assigned for PerformerSummary: Hello, As titeld we need to add employee email like a Token in the seeded alert Task Assigned for Performer I found other thread but it was for token employee n…
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can we assign Guided Journey / Contextual Journey based on legal entity or country?Hello, We have a requirement to create Guided Journey and/or Contextual Journey based on legal entity or country? Has anyone come across similar functionality? Is this f…
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Can we control the visibility of guided journey based on business unit?Summary: We have created guided journey in Redwood but not able to control the access based on business unit. I see security tab but only accepts roles. Content (please …
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Workers cannot e-sign (Native Signature) Onboarding Journey task (PER-1532343)Summary: I recently configured an onboarding journey and initially tested it successfully— all test cases were able to complete the electronic signature without any issu…
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Pending Worker cannot access Application taskSummary: Pending Worker cannot access Application task Content (required): Pending worker receives an error message "You can't access this task because you either don't …
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Redwood - Journey shows as completed when all the tasks are not completeSummary: Hi, I am using a delivered oracle journey - Add a Child Journey. There is no action defined on the checklist, these two will appear on the explore page for empl…
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How to restrict Guided journey task links based on user roles - Request a new positionSummary: We have created a guided journey for Request a new position Redwood page with 2 sub tasks Here we have created 2 tasks department details link should be display…
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Few of existing questionnaire is suddenly disappear from LOV for task creation task library 26BSummary: Hi, i am facing a issue - few of the questionnaire disappeared in LOV in the existing task or when i am trying to create a new task, not able to find them - fro…
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Journey tasks is wrongly sending reminders, any idea why?We have reminders wrongly being sent in some scenarios, i.e. Tasks which are not live yet . These tasks are not active on the journey list yet but user is being sent rem…
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Journey category is not available in Approval Roles and DelegationsHello Hope everyone is doing well! Need help with the Journey Delegation, We are testing the Journey Delegation feature (26A) . As a manager, i am trying to setup the Ap… -
HDL to upload a task with a document attachmentSummary: Content (please ensure you mask any confidential information): Can HDL be used to add a task to an existing allocated checklist when the task is of the document… -
Is there an upcoming solution to reporting on tasks/journeys which had expired but show as completedSummary: We have not found an ability to identify if journeys are actually completed, or if all the tasks within the journey have expired- thus changing the status to 'c…
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How to configure Electronic Signature Task Report Path for language preferenceI have a task in one of our journeys that is set up as native electronic signature. I have the task name and task instructions set up in multiple languages, and have mul…
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Employee not able to Submit Electronic Sign Type Task Checklist(Error occurred PER-1532425)Content When Employee trying to Complete Electronic Sign Doc task he is facing an error This issue is related to one employee only and we also ran the diagnostic test an… -
Calling Document Record Deep link from Journey Task with Person ID ParameterDear Oracle Customer Cloud Connect Community, I hope this message finds you well. I am encountering an issue while attempting to call a deep link from a journey task wit…
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Is it possible to notify multiple users when Journey task is completed?Summary: Hi all, I would like to know the feasibility of notifying multiple users when the owner completes a task: As shown below, we set the notification towards the ta…
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Journey Out-of-the-box Alert Content Generates Error Message (HRC-1035495)Summary: Hello, We noticed that some out-of-the box journey alert contain condition that would cause error message and does not allow us to save/change communication met…
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How can we synchronize Journey attributes for completed Journeys?The processes below will update the archive and purge dates for assigned journeys. However, we need to change the archive and purge dates for journeys that are in a comp… -
Action link not clickable in Task notification within HCM - SolutionSummary: The ${TaskURL} variable in the "bell" and "things to finish" notification is not clickable. It is clickable in the email notification, probably because the emai…
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Are HCM nudge notifications routed through Test Notification Email Address?Summary: We've seen in testing that HCM nudges are by passing the Test Notification Email address in our lower environment which was not something that we expected. We s…
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Reportability of Questionnaire Task Responses in Archived JourneysIs it possible to output responses to a questionnaire configured in a Journey task through reports or other means, even after that Journey has been archived?
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complete learning course before next task in journeySummary: Hi can we restrict the start of the next task in the journey if the previous task is enrolling in course , and the course must be competed ? Content (please ens…
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Attachment or Document related view preceding task is not workingSummary: Step 1 Preceding Task – let’s say Task 1 Performer – AoR1, Owner - AoR2 Task Type – Document Display Settings – Now, completed the Task 1 by adding the attachme…
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Triggering a Sub-Journey Based on Dependency from the Main Journey in Oracle JourneysSummary: Dear Team, We would appreciate your support regarding a requirement in Oracle Journeys and the recommended technical approach to achieve this scenario. Requirem…
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How to automatically complete tasks in a journeySummary: If a candidate has already uploaded the requested documents during the Request More Information step, those same documents should not be requested again in the …
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I need a BIP/OTBI report If the rating in any of the question is 3 & below-BHR intervene & solve.Proposing to integrate three feedback forms into our HRMS, triggered automatically at the 30-, 60-, and 90-day milestones, to capture each new joiner’s onboarding experi…
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How to Reduce response box size in questionnaireSummary: Hello everyone, we are configuring Journeys for our customer and I have a question about it: when creating the questionnaire we set the Plain Text Box as the Re…