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Journeys
Discussion List
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How to use HDL to complete Journeys and create DORsHello experts, I'd love to understand how to complete an allocated task with HDL and still have the printed report uploaded in document record automatically. We setup a … -
Looking for Examples of High‑Quality Alert Templates (Journey Assigned, Task Assigned, TaskReminder)Summary: Hi Everyone, We're currently enhancing our Journey notifications and moving more of our onboarding experience into Alerts (rather than BI Publisher). I’m starti…
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Offboarding journey task assigned to wrong Area of Responsibility from old company assignmentSummary: We use Area of Responsibility (company based) as performer/owner in Offboarding Journeys.An employee had an old assignment in another company with a different A…
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25C - Journey Preceding Task Details Not VisibleAccording to the Journeys 25C release notes, details of a preceding completed Journey task when performing a current Journey task can be viewed. However, when testing th… -
Nudge requirement nudge to send out an email 30 days after assigned if journey task is not competeSummary: Requirement: nudge to send out an email 30 days after journey task has been assigned if task is not compete. We do not want it to send further emails after this…
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Hide 'Work Info' and 'Contact Us' sectionsSummary: I am currently working on a business case for developing a Contextual Journey for Line Managers to add pending workers to the system. However, the Line manager … -
In the journeySummary: In the HR login, the organization Journey categories is not visible. like I have attached the below screenshot for the reference. I have already ran the ESS Sch…
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Does a user need to have manage journey priviledges to view preceeding task informationSummary: Hi there, We have configured a journey for employees to request non-catalogue learning. There is a task where an employee adds the information for the learning …
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Pending employees are not displaying under team journeysSummary: Pending employees are not displaying under Team journeys whereas employees are displaying under Team journeys. Content (please ensure you mask any confidential …
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How to translate journeys and journey task in Redwood (24D)?Summary: We have enabled the profile option ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED for a a customer. Checklist templates is now replaced by Journey templates. However, t… -
Journeys Video task - is there a knack to embed in siteSummary: I have been trying to embed you tube videos in a journey and I cant get it to play, I either get Error 404 or that my browser wont open the page. I have a direc… -
Journeys welcome text setting not displayedSummary: Journeys welcome text setting not displayed Content (required): Hello I'm configuring a Journey and entering the welcome text, but when the Journey in assigned … -
Checklist Task- report path not rendering specific employee's answersSummary: I created a report DM and added the parameters- see screenshot below. When LM opens the task in journeys and clicks to view the report with employee's reponses;…
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2 step task- Employee Questionnaire and Manager AcknowledmentSummary: I created two tasks: one for the employee to complete a questionnaire, and a second, sequential task for the line manager to electronically sign to acknowledge …
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When a task is re-opened, need to add a reason why is task being reopened and reassignedSummary: PW completes a task in the journey. Line Manager has the option to reopen the task which triggers a notification to the PW worker to complete the journey task. …
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Issue when Assigning Journey - No Assignees Displayed in selection listSummary: We are currently experiencing an issue where the journey cannot be assigned. When attempting to assign the journey to a user, the assignee selection list appear…
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Survey Journey - Assign by Rehire Action?Summary: Hello! I have created a survey Journey but noticed that I am not able to assigned based off the action of rehire easily, like a regular Journey. Is this possibl…
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ORA_CHK_TASK_REMINDER - Is it necessary to add details for reminders to be in number of daysSummary: At the task level configuration for Journeys, is it necessary to fill in the following fields Remind Every Days and repeat. If the above fields are null and onl…
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I need to trigger/allocate Journey based on DFF valueSummary: Hello, We've added a DFF to the "Request a New Position" screen and configured a journey that is currently triggered by the "Transfer" action. However, we need …
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Deep link for Edit Pending Worker in Checklist Journeys Task NotesHello All, Can we include Deep links in checklist task 'Notes' ? If yes, what would be the syntax for having a deep link for edit pending worker in task 'Notes' ? The as…
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Bug? Unable to import the JourneySummary: Unable to import the Journey in 25D. It is giving error. The same journey was imported from one instance to another in 25C. ERROR : AttachmentDocumentTypeName a… -
eSignature Not Recognizing Display NameSummary: In Journeys, we have employees entering their display name and email correctly, but they keep getting an error message that their name does not match the displa…
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Reopen task expires in one daySummary: Hi Team, We tried reopening a few tasks in the Journeys after expiration and see that the tasks are expired the next day. Can you please let us know if there is…
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Onboarding Journey Checklist Initiated - Contact Name details are blankSummary: The Seeded Alert for 'ORA_CHK_CHECKLIST_INITIATED' with the token in Checklist initiated journey is blank ${(ChecklistContactName != null) ? 'You can contact ' …
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Trigger Journey based on DFF valueWe have two groups of hires. One group of candidates are hired directly from ORC and moved to HR. The other group are loaded through HSDL. These 2 groups are identified …
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Activation Criteria not working on Journey TaskSummary: Hello experts, We are trying to send a Journey Task to user when someone becomes a New Manager. Durning testing in our lower environment we cannot get the activ…
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Restriction on Employee-Created Journeys in GrowSummary: Restriction on Employee-Created Journeys in Grow Content (please ensure you mask any confidential information): Hi Team, We have enabled Grow in our environment…
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How to assign the journey for all the time for employeesHello, We have a requirement to make the sections like Family and Emergency Contacts and DOR together so that whenever employee enters dependents passport and visa detai…
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Journey Not Visible in the Organization Journeys searchI’m trying to access the task statuses for a specific journey. When I search for this journey in the Organization Journeys tab, it does not appear in the search results …
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Restrict the journey visibilityHello everyone, I created an eligibility profile with a single LE to associate with a Journey. If I log in with a user who doesn't belong to that specific LE, I can stil…