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Journeys
Discussion List
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Journey Advance Instruction Layout Images Displaying/Rendering Issue - InconsistencyHello, We want to check if others are seeing this similar issue in Journey — When we attached an image in Advanced instructions layout, it works fine at first,displaying… -
Self-Enrolled Journey starting in deferred statusSummary: We have identified that some workers that self-enrol in journeys cannot access the journey information or task details. It looks like the journey is being assig… -
Journey tasks is not visible under my tasks in journeySummary: Journeys tasks notifications are triggered to performer but the task is not visible under my tasks in journey Content (please ensure you mask any confidential i… -
Worker not seeing journey in Me > Journeys > My Journeys (can see task in My Tasks)Summary: Worker can see task in Me > Journeys > My Tasks But Worker cannot see the journey card in Me > Journeys > My Journeys Tried to set Security > Let All Roles View… -
Eligibility Profile based on Jobs is not working in Onboarding Journey TasksSummary: Requirement : Restrict Onboarding Journey based on Jobs. We do not need Onboarding Journey to be assigned to those who have Jobs equal to Interns. We created on… -
fa-hcm-workerjourney - Index and DB count mismatchSummary: Content (please ensure you mask any confidential information): We have enabled Oracle search for Journeys and ran the below diag report as per user guide. we se…
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Task Activation Formula Based on Questionnaire response stop working when qstnr not version1Summary: Hello, We have few fast formula built to determine journey task activation based on the response someone answers in past task's questionnaire. Value set, FF, an…
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Journeys - task eligibility profile is not refreshingSummary: Journeys - task eligibility profile is not refreshing Content (please ensure you mask any confidential information): Hi team, we are opening the system to emplo… -
How can we prevent the Line Manager from being able to act on the direct reports journey tasks?Summary: How can we prevent the Line Manager from being able to act on the direct reports journey tasks? Line Manager is able to reopen and edit tasks for direct reports…
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URGENT! Can someone help me prepare and load a ChecklistMassAllocation?Summary: I've a new journey that I need to send out to many people. I need them to receive a notification so they know it's there to complete. Content (please ensure you…
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Activating a task in Journey B based on task completion from a different journey say in Journey ASummary: Is there a possibility to Activate a task in Journey B based on task completion from a different journey task say in Journey A Content (please ensure you mask a…
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Why is the My Client Groups tab still visible for a user who is assigned only an Employee role?Summary: Hello, I have a user who is assigned only an Employee role, however the My Client Groups tab is still visible for this user in the system. As far as I know, thi…
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Journey Report Task, how to printSummary: We have a Journey where the last task is a report option but we need to allow the user to print the report. I've tried open in same page and open in new page, n…
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Is there a way to set up a notification when all journey tasks are completed?Summary: Is there a notification that HRBPs or HR Recruiter can get when all Journey tasks are completed for new employees? Content (please ensure you mask any confident…
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Automatic Journey Assignment upon Hire vs Nudge Reminder after 60 days of Incomplete JourneyHello Team, We have created Onboarding Journey such a way that when we hire an Employee, Automatically the person is being assigned with the Journey. It is working fine.…
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Activation Criteria is Not Working for Checklist TasksSummary: Activation Criteria is Not Working for Checklist Tasks Content (please ensure you mask any confidential information): Hi Team, We’re currently encountering a ch…
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Is there an ability to update allocated Journey Task that has a configurable form using an HDL?Summary: We have a pre-boarding journey that contains a task for Onboarding Team that having Configurable Form. The onboarding team updates a certain field on the form a…
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Journey/Onboarding - Restrict Tasks visibility for IT roleSummary: Content (required): Hello everyone, We are trying to understand if there is a way to restrict the task visibility for the IT via AoR. Our client would like to h…
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Questionnaire not visible in Journey templateSummary: Hi all, I need to select a newly created questionnaire within the journey template. However, it's not visibile in the list: Is there any steps that I am missing…
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Manage Checklist Template become redwood after 26A - Need to disable itSummary: Hello Team, as titled, our test instance after 26A update, Task Manage checklist template accessed from > setup and maintenance, moved to redwood, which profile…
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How to trigger this journey notification email for our test users?Currently we have an issue where the LOA associate receives this journey notification email to their Home email which clients want the emails to be sent to their work em…
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Journey Task Reminder ClarificationSummary: We are currently using the journey redwood page and we have a requirement to send reminder notification to the task performer starting from 7 days before the du…
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Best practice to remind pending workers and employees of pending journeys tasksSummary: Hello - we recently migrated to Journeys from Onboarding Checklists and realize that reminder notifications are no longer sending out. In checklist we had a com… -
How to trigger journeys based on Location change.Summary: How to trigger journeys based on Location change. For Example, If an employee transfers from location A to location B, checklist to be trigger and vice versa bu…
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How to Show/Hide a Link on the Journeys Worker Page Using Business Rule LogicSummary: Content (please ensure you mask any confidential information): Is it possible to customize the component sections using Visual builder of the Journeys worker pa… -
I need to trigger/allocate Journey based on DFF valueSummary: Hello, We've added a DFF to the "Request a New Position" screen and configured a journey that is currently triggered by the "Transfer" action. However, we need …
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how to hide Actions in self-assigned journeyHi everyone, is it possible to Hide actions for self-assigned journeys? We have hide these actions from Display Settings in journey's template configuration, but they ap…
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Journey category is not available in Approval Roles and DelegationsHello Hope everyone is doing well! Need help with the Journey Delegation, We are testing the Journey Delegation feature (26A) . As a manager, i am trying to setup the Ap… -
Include Terminated Employee Details in Off-Boarding Checklist Survey NotificationHi Team, We have configured an Off-Boarding Checklist that triggers survey tasks to specific department users once an employee termination is approved. Currently, after …
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Journeys User Defined Template with Alert Composer User Not Sending Correct TemplateSummary: Hello, I have created a new template for Combined Notifications title TCH Offboarding. We only want this one to send when this specific Journey is assigned. Dur…