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Calling Document Record Deep link from Journey Task with Person ID Parameter

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in Journeys 6 comments

Dear Oracle Customer Cloud Connect Community,

I hope this message finds you well.

I am encountering an issue while attempting to call a deep link from a journey task within the Oracle system. Specifically, the problem lies in passing the "pPersonId" parameter, which is Base64 Encoded. Due to this encoding, the deep link fails to function as intended.

Below is the URL generated through Journey Task:

<POD>/fscmUI/faces/deeplink?objType=DOCUMENT_RECORDS_ANY&action=NONE&objKey=pMode=CREATE;pSystemDocType=GLB_MEDICAL_QUESTIONNAIRE;pPersonId=MzAwMDAwMDQ5MTIxMzE3

where "MzAwMDAwMDQ5MTIxMzE3" is the Encoded value of Person ID

I am reaching out to inquire if anyone in the community has encountered a similar issue and, if so, whether there are any known solutions or workarounds to effectively utilize a deep link where a Person Id value needs to be passed.

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