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Journeys
Discussion List
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25A New Feature : View Journeys Analytics - Unable to viewDoes the new functionality require any additional access or anything need to be turned on? We are unable to view the analytics for any Onboarding journey. -
National Identifier Embedded JourneySummary: We are attempting to configure an embedded task for National Identifier. However, nothing appears for the employee to enter directly into the task. Is there a s…
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We can't see Assigned Journey and Checklist Template into 25C PatchSummary: We noticed in 25C we don't have the Assigned Journey Tab under My Teams > Journey, we have Team Journeys and Organization Journeys, however is not retrieving an…
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Journey Native Electronic Signature: Sporadic Name ErrorSummary: The Pending Worker Journey asks candidates to use the Native Electronic Signature to sign 3-4 documents. 1 out of every 10 candidates experiences the following …
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Can we restrict Guided Journey Link visibility based on Country on Compensation Info page?Summary: We have a requirement to restrict Guided Journey Link visibility based on Country on the Compensation Info page under the Compensation Change Statements section…
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Not able to pass the Assignment id parameter to call BIP report in Guided Journey in RedwoodSummary: Hi Experts, I am trying to call a BIP report with Parameter as Assignment id, but we are able to open the report without data as assignment id parameter is not …
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Is PER_ALLOCATE_CHECKLIST_TO_WORKER_PRIVILEGE required for journeys?Summary: We have recently moved over to Journeys and have found that users can still access "allocate checklists" through Person Management. We wish to remove this route… -
How can we better organize the Journey TasksHello, Hope everyone is doing well! We are in the process of creating a Journey where the Absence Team (not the Line Manager) assigns the Journey to employees and is res… -
Employee cant see any journeys in explore?Summary: I have enabled the journey explore tab for employee but when in there there are no journeys for them to assign to themselves, even though there are several avai… -
We have enabled Redwood for Journeys but still have the Checklist Tasks iconSummary: We have enabled Redwood for Journeys, and it is working correctly. However we still have the Checklist Tasks icon under ME and I was wondering if this icon is n… -
Is there any possible way to mass assign checklist to employees and trigger notificationSummary: Hi Team, We are trying to mass assign checklist to employees and by using HDL it will not trigger notifications. Can you suggest me an alternate approach to tri…
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migrate from Enterprise Onboarding to OnboardingWe are migrating from Enterprise Onboarding journeys to Onboarding journeys. How do we deal with the journeys that are: 1. In progress 2. Not Started Any advice pls
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Getting Error for Additional Assignment Info Application task in Onboarding JourneysSummary: Getting Error for Additional Assignment Info Application task in Onboarding Journeys We have created custom role for accessing the Additional Assignment Info pa…
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Display last working date in checklistSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Employee Grievance through checklist journeyLast year 2024, we had a requirement to handle employee grievances through a checklist journey. Below is the full process for that and it is working fine in the producti… -
Can I create a completion criteria for a veteran's status task within a Person Journey?Summary: Can I create a completion criteria for a veteran's status task within a Person Journey? If so, how can I do so? Content (please ensure you mask any confidential…
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Guided Journeys - How to configure External Url Task?Summary: We need to pass from Responsive to Redwood pages, so we need to change Report based buttons on Guided Journeys Content (please ensure you mask any confidential … -
Need help to Trigger Notification if we Allocate Journey using HDL or Rest APISummary: We have a Requirement to Allocate Journey for more than 1000 employees using HDL or Rest API. Initially I used HDL (which I'm very familiar with) and noticed th… -
ESign_Signature Value Not Displayed in Data Model - Resulting in no token in Sample Data RTFSummary: Hi Team, We are attempting to use the physical signature pad option within Journeys while using a custom RTF template/document. We have been able to pull in man… -
Multiple attachment getting stored in the DOR from checklist Task.Summary: Hi We have a requirement were we have created a checklist task and selected a report path and also selected as add attachment to DOR feature. But what is happin…
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Unable to view added background image for guided journey task- 25C new featureAs part of 25C feature, we can now add background images for guided journey tasks Background Image Supported for Guided Journey Tasks We are able to add the image but no…
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Guided Journeys - Parameters supported for transactions?Summary: We are trying to set guided journeys on transaction pages such as Hiring, Transfer, Termination, and we would like to know what parameters are supported. Conten…
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What does "Update Assigned Journey Attributes Based on Modified Journey Template" Job update?Hi team, Business Case: If need to add a Completion Criteria to an Application Task already assigned. Then I launch the job "Update Assigned Journey Attributes Based on … -
For a new Hire Onboarding, does the change to a start date reflect in Journey Console?Hi Team, If a start date is changed to a different day or week, does the 'event date' shown in the Journey Console automatically update once the journey is scheduled for…
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How/Where to view log of Journey assignment for eligibility?Summary: Hi, We have a journey that needs to be assigned based on an eligibliity containing a fast formula. The formula checks if there has been a change from a certain …
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Support Needed, Journey Initiation Email Notifications do not trigger as expected?Summary: Looking for some support or advise to enable the journey initiation template to trigger, although aligned (screenshot below) the notification doesn't generate a…
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Double Completion Criteria for a task is not workingHi team I'm writing you because I enter two completion criteria for a task however they seem are not working. Do the completion criteria I added follow a AND logic or an…
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Description on contextual journeysSummary: Is it possible for the assignee to view the configured description for the journey template for Contextual Journeys, or alternatively, is there a solution to ha…
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Way to export the nudge execution employee list in excel formatSummary: Hi Team, can we export the nudge plan execution result details in excel format once it is successful for all employees. Content (please ensure you mask any conf…
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Report to pull completed Journey task detailsSummary: Hello, Looking for guidance on how to pull details from completed Journey tasks via reporting. We have a task where the preceding task completed by the employee…