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Journeys
Discussion List
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How employee can view Journey Task details completed by othersSummary: How employee can view Journey Task details completed by others We have 2 task in a Journey. First manager will provide a feedback for the employee under the fir… -
How can we use Oath 2.0 in Journey -RestAPI IntegrationHello Hope everyone is doing well! We are creating a Journey where we would need to call a Rest API with the help of User defined content task type. So when we are tryin… -
Eligibility Profile -- Specific AssignmentSummary: If I use 'specific assignment' on an Eligibility Profile that only allocates a journey based on a certain job name in our oracle system would an employee who ha… -
25C Journeys - Embedded Application Task - Personal InfoSummary: The embedded app task "Biographical Info","DemoGraphic Info" shows the employee bio info but updating it is not enabled. The assigned employee has permission to…
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Feasbility: Journey auto assign upon completionSummary: Hello Everyone, Is it possible to configure a Journey in such a way that, once an employee completes it, the same journey is automatically re-assigned back to t…
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Users unable to search for Journeys on Organization TabSummary: Some users not able to view/search for the New Hire’s Journey as soon as the New Hire Journey is allocated to the users on Organization Journeys tab. They are h…
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Security tab in Journey Template do not show "Data Roles" only shows "Job Roles"Summary: Content (please ensure you mask any confidential information): Almost all of our roles are "Data roles". Security tab in Journey Template do not show "Data Role…
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Alert not getting triggered as per configurationSummary: We have a business requirement where we want that the performer gets an alert notification for an incomplete task after 24hrs of assigning the checklist (task) …
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Task sequencing issue in the JourneyHI Team, Once a task is completed it goes down and incompleted ones appears on the top but initially while testing it no maatter the task is completed it appeared as per… -
Unable to view added background image for guided journey task- 25C new featureAs part of 25C feature, we can now add background images for guided journey tasks Background Image Supported for Guided Journey Tasks We are able to add the image but no…
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Using 'Related Coverage' criteria in the eligibility profile with usage 'Checklist'.While using related coverage criteria in the eligibility profile for the checklist, the system is NOT checking the criteria correctly. I assume it's not working because …
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OIC journeys: The action update is not enabledWe are currently configuring a journeys task that is integrated with ServiceNow. We are prompted with this error: The action update is not enabled What does this mean an…
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Offboarding Tasks Sequence correct from Orgnization Task and not correct from My TasksSummary: Hello Team, I configured Offboarding checklist, which includes 33 tasks, and Order Tasks by Sequence is marked Yes as below First 8 Tasks performer is the Line …
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Journeys Fast Formula for Activation Criteria 25ASummary: Hi, We are working on configuring Contextual Offboarding Journey in 25A. Here is the desired task flow: The first task is "Line Manager Offboarding". Once this … -
Task allocation based on proposed person type during pre-boardingSummary: We would like to allocate Journey tasks during during pre-boarding i.e. before they join, based on proposed person type. Content (required): We have the need to…
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Is it Is it possible to close a journey Task Group as ''Not applicable'' Status ?Summary: Is it Is it possible to close a journey Task Group as ''Not applicable'' Status? Content (please ensure you mask any confidential information): Version (include…
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Admins Can't See Assigned JourneysSummary: Redwood Journeys - Assigned Journeys does bring back results. I'm an admin and have always been able to see whatever searched Journey was out there. For some re…
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Guided JOurney not available in Journey TaskSummary: We created Guided Journey to be attached to our manual Journey Task. However, after the journey task has been assigned to the Manager, the guided journey is mis…
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Manual assignment of Journeys and eligibility profileIn the 'Points to Consider' section of this link to the documentation, I understand that the eligibility profile for journey allocation will only be considered when the … -
Redwood Guided Journey in VB StudioI'm trying to add a Guided Journey to the Performance Document page. But when I fill in the Journey Code and the Task Code, nothing happens. And in VB Studio, there are … -
Employee cannot see Journey that is assignedSummary: Employee cannot see Journey that is assigned Content (required): Hello - I am very new using Journey. Trying to deploy our first one in the near future but I am…
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Guided Journey in Redwood: Not able to set link to open in a new tabSummary: When using links in task notes within a Guided Journey, I am not able to set the link to open in a new tab the same way we can do with Checklist Templates. It a… -
25C functionality of viewing previous task in journey does not include attachmentsSummary: 25C functionality of viewing previous task in journey does not include attachments Content (please ensure you mask any confidential information): We are so plea… -
How do we change the image for page-level guided JourneySummary: We are looking to add a Guided Journey on the internal Job application page for employees, so that we can draw more attention to the Journey. Looks for suggesti… -
promote is not showing up in the drop down for application taskSummary: promote is not showing up in the drop down for application task. Instead Promote and Change Position appears in the drop down. How to enable that? Content (plea…
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25C E-signature - how to disable option to type text instead of physical signature?Summary: How to disable option to type text instead of physical signature? Content (please ensure you mask any confidential information): From 25C in Journeys physical E…
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Employees Pending Checklist for offboarding sent to wrong approvalSummary: Hello All, We are facing an issue where an employee is retired and the employees pending checklist for offboarding is sent to line manager for approval and also…
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Update due dates in checklist tasks in BulkSummary: Update due dates in checklist tasks in Bulk Content (please ensure you mask any confidential information): Hi all, do we have an option to update due dates for …
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Could not see Local and Global Transfer as Application Task in Journeys template redwood pageSummary: Could not see My Clients Group > Local and Global Transfer under Application Task drop-down list in Contextual Journey when we enabled Journeys template redwood…
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How to send a notification to Hiring manager after completing all tasks in the checklistSummary: My client wants to send an notification to Hiring Manager and Candidate after completing all pre onboarding tasks in the journey Note : This is not at task leve…