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Journeys
Discussion List
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journey task was assigned to Manager's Manager instead of the employee's direct Line ManagerDear Team, We would like assistance investigating an issue with an Oracle Journeys task assignment. Issue Summary: Employee: **** Hire Date: 26-May-2026 Line Manager: St… -
Prevent Line Manager to see HR taskSummary: Content (please ensure you mask any confidential information): Hi, how can I prevent Line Manager to see and complete HR task? In Redwood there is no mo the opt…
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Learning item title search issue in journeyHello When we are creating a new task under journey by selecting task type as Learn enrollment and learn content type as self-paced, We see the search results are not wo…
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Journey should be triggered automatically when Global Transfer is performed using HDL/HSDLSummary: When a user is Globally transferred using HDL/HSDL, Journey is not allocated automatically. Content (please ensure you mask any confidential information): Versi…
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Language-Based Video Selection for Embedded Learning Content in Journey TasksWe are using Journeys to walk employees and managers through different processes within our company. Our workforce speaks multiple languages. This is not an issue for te…
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Create new journey - how 2 manage and inactivate existing journeysSummary: Create new journey - how 2 manage and inactivate existing journeys Content (please ensure you mask any confidential information): If we need to create a new jou…
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Journey Task Reminders not triggering as per scheduleSummary: We have scheduled reminders for individual tasks and configured them to trigger one day before the task becomes overdue. However, the reminders are getting trig… -
25D Update - 'Error response during RestAction' when viewing a journey task in ExploreAfter the 25D upgrade, when a HR Specialist navigates to Journeys > Explore > select a Journey > expands any Journey task, the task details do not load and the error pop… -
Journeys Background and Thumbnail Image not loading in Self Service PageSummary: Journeys Background and Thumbnail Image not loading in Self Service Page Content (please ensure you mask any confidential information): We were using Journeys f… -
HDL Checklist Mass AllocationHi all, I am getting below error message when I try to allocate the checklist via ChecklistMassAllocation.dat HDL file 'You need to provide a person number that matches … -
Manager unable to view for Direct Report for Team JourneySummary: The schedule process of 'Refresh Manager Hierarchy' is set to every 4 hours. However, even on completion of 4 hours, the journey for the direct report does not … -
Redwood 26B upgrade : Journeys triggered with specific TimeZoneSummary: Hi Team, based on the 26B upgrade for Journeys, we have the option of setting the timezone field at the Journey Template. We have a business requirement to alig…
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Pending worker is getting redirected to Blank Journeys screenWhen the pending worker is receiving the email notification to START JOURNEY, the hyperlink redirects to a blank screen with no information. The role is the exact copy o…
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Fast Formula for Fetching Multiple Citizenship Records Is FailingHi All, We have a requirement to assign a Journey task based on the following activation criteria: 1. The manager selects either “Extend Contract” or “Make Permanent Con…
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HR admins unable to view assigned candidates in Journey pageSummary: Hi , We are experiencing a similar issue where HR administrators are unable to view the latest candidate records under My Client Groups > Journeys. As part of t…
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I cannot see all employees journey details in my client groups as AdminI cannot see all employees journey details in my client groups as Admin - Able to see all the employee journey details in My client Groups > Quick Actions > Journey Cons…
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Hide organization tab and ExploreSummary: Hi Expert, Good day! I have customize the below duty role Name Manage Journey By HR Code ORA_PER_MANAGE_JOURNEY_BY_HR And remove the below privilege Explore Jou…
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Task type display settings not working as expected in journeysSummary: Despite having task display settings configured, is it normal that when an employee starts a journey by himself , the configuration defined are not respected? C…
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How to fetch Salary U/17 element breakup amount and how to adjust itHi Team In Oracle Payroll, we have a Salary U/17 element that is automatically created by default. It displays the yearly projection of the employee's earning elements. …
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Need e-signature from both the employee and the employee’s manager on the task of onboarding JourneyIs it possible to collect an e-signature from both the employee and the employee’s manager on the task of Onboarding Journey Summary: We need to get the e-signature from… -
Configuring multiple guided journeys based on user roles for Redwood PagesWe have a use-case for multiple different Guided Journeys being applicable to a single page, depending on what user roles specific users have. For example, when creating…
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Task reminders not triggeredHello, We've set up custom task reminders (created via Alert Composer) and associated them to two different tasks in our Journey: Reminder A: to be sent every 1 day and … -
Journey Embedded Task - Biographical InformationSummary: We have set up an onboarding Journey with a task using the Embedded Application task type, mapped to allow employees to update their Biographical Information. H…
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Completed Journey still shows as 'Open'Summary: We had a scenario in the PRODUCTION instance where the tasks in a Journey were completed but the Journey is still in the 'Open' status and not moving to 'Comple… -
Recruiter Journey on Move to HR, not being assign to recruiterSummary: Recruiter not being assigned Journey based on Move to HR Content (please ensure you mask any confidential information): On Job Offer acceptance, candidate autom…
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25C - Journey Preceding Task Details Not VisibleAccording to the Journeys 25C release notes, details of a preceding completed Journey task when performing a current Journey task can be viewed. However, when testing th…
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Issue with Pre-Boarding Journey: Cannot Trigger for Pending WorkersHello Oracle Community, I'm facing an issue with assigning a Pre-Boarding - Complete Your Personal Profile journey to pending workers. The intention behind this journey …
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Redwood : Display task based on country in guided journeySummary: Hi All, We have requirement to display a document in Guided Journey based on the country.US employee should be able to see only US document. Is this possible ? …
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Scheduled Process "Mass Assign Journey" using HDL Checklist Mass AllocationHello everyone, I am having this issue related to Scheduled Process "Mass Assign Journey" after I successfully imported the HDL ChecklistMassAllocation data. This schedu…
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How to use and retrieve checklist archive tables to review archived Journey Checklists?Hello, I understand that once a Journeys Checklist has been archived or purged, it can be retrieved using the checklist archive tables listed below: PER_CHK_ARCH_ALLOCAT…