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Journeys
Discussion List
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Task Notes are not updating for Assigned Journeys even after running the ProcessHi All, We have Journey with 7 Tasks with in it and the Journey has been assigned to several Employees and Assigned Tasks are in-progress. While Assigned Tasks are in-pr… -
Task Library > Checklist Tasks > Assigned Tasks - Changes are not reflecting into Assigned TasksHi Team, We have a Journey which has several Tasks with in it. Once we create a Task, we are adding the Tasks into Journeys and at the same time we are pushing the same …
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Passing current HeaderId from Redwood Sales Order page to a report via Guided JourneySummary: There are multiple examples of using flow level variables in VBS to pass a parameters to Guided Journey report or URL task. I can not find such variables in new…
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Issue with Contextual Journey Trigger and Report Parameters During Employee Termination ProcessHi Team, We have configured a contextual journey that triggers during the employee termination process based on a business requirement. The intention of this configurati…
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Nudge reminders are not sent for onboarding JourneysSummary: We have created a new nudge plan to send Reminders to the employee's when the onboarding Journey is not completed after 30 or 45 Days. We have created new nudge…
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Not able to pass parameters from Guided Journey to BIP (Journey Page)Summary: Not able to pass parameters from Guided Journey to BIP (Journey Page) Content (please ensure you mask any confidential information): Hi team, we created a guide… -
How to create a guided journey with task type as External URL with instance contextSummary: We have a requirement to add a guided journey to punchout to a Oracle Fusion BI report page. But, due to report complexity the user will enter the parameter in …
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Assign Journey when a Contact updates their nameWe have a requirement to notify the Benefits team any time someone changes a contact's name through the People to Cover page. I've seen in other posts that this is not p…
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Assigned journeys not visible in My client Groups >> JourneysSummary: Hello We have created the journeys as Category as Person, we cant able to see the journeys under my client group and he/she is not getting the email or notifica…
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How to Create multiple Notification for offboarding type journey 'Exit Survery'Summary: Creating Exit Survey using offboarding type journey 1st trigger the survey notification to 14 days prior to last working day (achievable) 2nd trigger if survey …
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Are HCM nudge notifications routed through Test Notification Email Address?Summary: We've seen in testing that HCM nudges are by passing the Test Notification Email address in our lower environment which was not something that we expected. We s…
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why the guided journey questionaire responses are cleared out approximately after 1 daySummary: Dear experts, We see that the guided journey questionnaire responses are cleared out approximately after 1 day.. however the answers are present in tables hrq_q…
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How to trigger Journey after creating a Pending Worker via HSDLSummary: I have set up a template to create a Pending Worker using HSDL. After uploading the data, Journeys is not triggered. I have the Journey configured to be trigger…
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Guided journey at section level shows at the bottom in redwood pageSummary: Guided journey at section level shows at the bottom in redwood page. When there are many records for the person as in the screenshot below, the guided journey b… -
Unable to find force complete option for a task in JourneySummary: Unable to find force complete option for a task in Journey. Content (required): Version (include the version you are using, if applicable): Code Snippet (add an… -
Assigned journeys not visible in My client Groups >> JourneysSummary: Hi Team, I am facing a weird issue to view journeys in My client group » Journeys. My account has person ID attached and have necessary roles/privileges (Super … -
How to debug the Participation and Rate Eligibility Fast Formulas in Journeys without RLOGSummary: Since RLOG is now only supported for Time and Labor fast formulas starting 25B, is there any alternative or workaround to debugging the Participation and Rate E…
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Journey Layout Options - Summarized task list not available in 25DSummary: We’ve received the 25D update in our development environment, and according to the release documentation (link), there should be a new Journey Layout option ava… -
How to cancel on going Journeys in case the Employee is Terminated/ResignedSummary: Content (please ensure you mask any confidential information): How to automatically Close/Cancel any on going Journey/Tasks in case the Employee has been Termin…
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Journey Completion criteria issue due to task should have 2 Preceding TasksSummary: Content (please ensure you mask any confidential information): The scenario we have is a Mix of Journey Completion Criteria Setting a Task with 2 Preceding Task…
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How to Reduce response box size in questionnaireSummary: Hello everyone, we are configuring Journeys for our customer and I have a question about it: when creating the questionnaire we set the Plain Text Box as the Re…
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Journey task is not getting Reassigned to a new PersonWe are reassigning a Task to some other user and the task is not getting reassigned to the new person despite showing the message that Task is Reassigned. Note the follo… -
User account and Onboarding issue when the date is different in NZT and UTC timezoneI would like to understand the approach others are following for the known issue on user account creation and welcome email and in turn the Onboarding Checklist Notifica…
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Redwood Guided Journey - Analytics Task for WorkerI am creating a guided journey for the Assignment section of the Employment Info Responsive page. For the new Guided Journey Redwood setup page, I am using the analytics… -
list of values not reflecting in Document type field in Journey Document Type task redwoodSummary: We are creating a Document Task in journey wherein we want to add the document type , in the list of values only on value is visible. How can we have all the av…
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How to see if journey template is saved as personal journey template from backend?I want to see this key in backend , is there any query to find this key in any table . I want this "Save as personal Journey template" key from backend is their any way …
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AllocateChecklist HDL not reflecting in Journeys screen for employeeSummary: We have successfully loaded AllocateChecklist HDL for an employee, but it is not showing up in Journeys, or under Person management > Allocated Checklist Conten…
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How to initiate a preboarding journey for global transfer or add assignmentSummary: How to initiate a preboarding journey for global transfer or add assignment. Global transfer and add assignment is done via ORC. Here need to initiate a preboar…
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Redwood Guided Journey in VB StudioI'm trying to add a Guided Journey to the Performance Document page. But when I fill in the Journey Code and the Task Code, nothing happens. And in VB Studio, there are … -
Error: Journey Task Performer cant add attachment to save in DOR of the Assignee (Employee)When a journey task is assigned to an employee and while responding he/she add attachment, Application throws error "We couldn't upload the attachment to document record…