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Journeys
Discussion List
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Clarification on Checklist Trigger if action is loaded through HSDLIf Notice Period Date and Worker Type are updated through HSDL using the Action Reason “End Probation Period”, will this trigger the checklist which has allocation crite… -
Steps to Identify Mismatch JourneysSummary: We have a mismatch between journeys assigned to workers vs journeys visible in Organization Journeys tab. Content (please ensure you mask any confidential infor…
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Journeys Background and Thumbnail Image not loading in Self Service PageSummary: Journeys Background and Thumbnail Image not loading in Self Service Page Content (please ensure you mask any confidential information): We were using Journeys f… -
how to update or delete a delegation for a User for JourneysHello, I am looking for options to auto delegate Journey tasks for 1 employee to another. Thank you
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Export Journeys into CSV FileSummary: Content (please ensure you mask any confidential information): Hello, We want to export the checklist templates into CSV File, we are using the FSM Process we c…
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Journey Notifications Reminders not going as BIP and the default alerts going to overdue stateSummary: We are facing the issue with Journey Reminder notifications. Implemented : In configuration to get BIP notification Solution : Getting standard BIP notification…
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"Error Undefined" error while clicking "Done" E-signature task in Journeys - 26A IssueSummary: Hello Experts, We are encountering an issue when clicking “Done” on a Journey task (E-sign). While we are able to successfully review the report, the system thr… -
Based on the activation criteria, the Journeys task is not getting assigned after refresh.Changes have been migrated to Production. After the refresh, we activated Journeys in the lower instance. However, based on the only activation criteria, the Journeys ta…
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Day 1 Journey not being triggered to past hire date employeeSummary: Content (please ensure you mask any confidential information): Hello, We have a case where a past-hire dated employee is still showing as Add Pending Worker, an…
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What are the parameters that can be parsed for User Defined Content Journey Task Type?Summary: What are the parameters that can be parsed for User Defined Content Journey Task Type? I have only seen examples with GET in a guided journey, but this never st… -
What tasks can a Pending Worker perform in an onboarding Journey?Summary: We are currently trying to set up an onboarding Journey for a pending worker but have ran into issues setting up the Pending worker role to complete some tasks …
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Where can i find allocation criteria on redwood journey tasksSummary: Hi, We are trying to update the Allocation Criteria and Days for initiation on some journey tasks as referenced in: Onboarding checklists not being assigned to …
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Electronic Signature Document "Failed to load PDF document" when trying to download from JourneysSummary: I am having an issue with downloading an electronic signature document from an Onboarding Journey that I created. When I assign the journey to a test employee a…
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Does a user need to have manage journey priviledges to view preceeding task informationSummary: Hi there, We have configured a journey for employees to request non-catalogue learning. There is a task where an employee adds the information for the learning …
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How to notify HRBP when Journey task is completed by employee?Summary: Hi all, I need to set a Journey for maternity leave which needs to be initiated by the employee and then needs to be closed by HRBP. Therefore, I need a notific…
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Guided Journey - Questionnaire task - OTBI for responsesSummary: I have allocated a Guided Journey that has a questionnaire task in the following route: Me > My Activity Center I need to get the reponses of those answers. The…
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How to restrict Manager to see the Survey Journey Response in Oracle HCM Cloud?Summary: I have created a Survey Journey of type 'Survey General', and we have a requirement to hide the survey responses from Line Managers. However, in the Task or Jou…
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Document type pre-filteredOur client would like the document types in the search bar to be pre-filtered based on the type of process he is running in journey, based on specific Action he is compl…
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Journey Advance Instruction Layout Images Displaying/Rendering Issue - InconsistencyHello, We want to check if others are seeing this similar issue in Journey — When we attached an image in Advanced instructions layout, it works fine at first,displaying…
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Self-Enrolled Journey starting in deferred statusSummary: We have identified that some workers that self-enrol in journeys cannot access the journey information or task details. It looks like the journey is being assig…
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Journey tasks is not visible under my tasks in journeySummary: Journeys tasks notifications are triggered to performer but the task is not visible under my tasks in journey Content (please ensure you mask any confidential i… -
Eligibility Profile based on Jobs is not working in Onboarding Journey TasksSummary: Requirement : Restrict Onboarding Journey based on Jobs. We do not need Onboarding Journey to be assigned to those who have Jobs equal to Interns. We created on… -
fa-hcm-workerjourney - Index and DB count mismatchSummary: Content (please ensure you mask any confidential information): We have enabled Oracle search for Journeys and ran the below diag report as per user guide. we se…
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Task Activation Formula Based on Questionnaire response stop working when qstnr not version1Summary: Hello, We have few fast formula built to determine journey task activation based on the response someone answers in past task's questionnaire. Value set, FF, an…
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Journeys - task eligibility profile is not refreshingSummary: Journeys - task eligibility profile is not refreshing Content (please ensure you mask any confidential information): Hi team, we are opening the system to emplo… -
How can we prevent the Line Manager from being able to act on the direct reports journey tasks?Summary: How can we prevent the Line Manager from being able to act on the direct reports journey tasks? Line Manager is able to reopen and edit tasks for direct reports…
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URGENT! Can someone help me prepare and load a ChecklistMassAllocation?Summary: I've a new journey that I need to send out to many people. I need them to receive a notification so they know it's there to complete. Content (please ensure you…
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Activating a task in Journey B based on task completion from a different journey say in Journey ASummary: Is there a possibility to Activate a task in Journey B based on task completion from a different journey task say in Journey A Content (please ensure you mask a…
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Why is the My Client Groups tab still visible for a user who is assigned only an Employee role?Summary: Hello, I have a user who is assigned only an Employee role, however the My Client Groups tab is still visible for this user in the system. As far as I know, thi…
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Journey Report Task, how to printSummary: We have a Journey where the last task is a report option but we need to allow the user to print the report. I've tried open in same page and open in new page, n…