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Journeys
Discussion List
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Employee cannot see description field in JourneySummary: Hi, I noticed that descriptions field saved for a Journeys and its tasks within the checklist template it's visible for the HR but not visible for the EMPLOYEE:… -
Duplicate Journeys AssigningSummary: We have instances where duplicate journeys are being assigned to our new hires. I see in the checklist console a pending journey allocation, where can you find … -
Document link not showing up on Document Type Journey Task, any advice?Summary: We have configured a journey task of type Document to show a document. For some reason the Link to the Document or Preview the document is NOT showing. Instead …
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Unable to parse script when trying to personalize Journey alertsSummary: Hi Team, I have a customer requirement to include personalization which involves some HTML scripting. When I try to include the code(Groovy script+HTML) in sour…
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Journey tasks not visible under My Tasks tab in JourneyHi all, We are facing this issue on Production where our journey tasks are getting triggered to performer but they are not able to see the tasks under My Tasks tab in jo… -
Error "Insufficient privileges to access the task information for this task" on Onboarding JourneysHi all, We are getting below error message on Production environment when employees access the Onboarding Professional Hire journey. I have checked that the journey/task…
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Issues while configuring Native signature taskConfigured Electronic Signature Validation Integration task. But in the task, the signature box is missing.
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Journey contact information blankSummary: We have configured journeys to display the Line Manager as the contact person but we are seeing the information presented is very inconsistent. See below exampl… -
Error When Trying to assign the checklist task using HDLSummary: When trying to assign the newly created task to the allocated checklist via HDL, receiving an error Content (please ensure you mask any confidential information…
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Checklist task notification to all AoRDear All, We have multiple Checklist designed like Joining, Prejoining and Offboarding. In each of the checklist, there are some tasks that to be done by different HR / … -
How to update Journey's due date dynamicallySummary: We have a requirement, where for Off-Boarding Journey(Separation Journey), we need to set the target completion date for few tasks as Pay period end date. How t… -
Can you determine if someone deleted a checklist/journey and if so, who?Summary: Is there any diagnostics or report (custom or not) that anyone has used to determine if a checklist/journey was deleted and by whom? Version (include the versio… -
Doesn't view the created configurable form contexts and segments in checklist task.Dear Team, Here we created a checklist task with a configurable form using DFF contexts. When the action effective, the checklist task is triggering successfully but the…
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Journey task with dynamic parametersSummary: As a business requirement, we want to refer an Employee directly to a performance Document form. the link is generated with PersodID and AssignmentID. Content (…
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Task Completed by visibility?Summary: Hi experts, we have configured a task in a journey which has as performer an Area of Responsibility made of n persons. We have noticed that once a task has been…
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Offboarding Checklist Not Allocated after ResignationSummary: We are facing an issue where an employee has applied for resignation, and the resignation has been approved by all the necessary approvers. However, the employe…
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Is a Nudge Schedule required for only one occurrence in Journeys?Summary: We will have Journeys that are auto assigned upon hire and we want to send one (1) reminder if the Journey is not completed three (3) days after it has been all… -
Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o… -
User Defined Content journey taskSummary: Getting hcm content trough REST APIs on User Defined Content journey task Content (please ensure you mask any confidential information): I've been working on de… -
Disable or Hide activity button "Manage assigned Journeys" on Journeys explore tabContent (please ensure you mask any confidential information): Hello all, We would like to disable the activity icon on the Explore tab that leads to the Journey Activit…
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Upload document at run time in Journey by HR Admin for Pending WorkerHello Mates, We have created a Journey and Task for Employment Agreement for our client. However, Clients want to share some specific documents at runtime with Employmen…
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Link to BI Publisher report in a task not opening, have to click a 2nd timeSummary: Content (please ensure you mask any confidential information): Hello, I have an "external URL" task type which links to a BI Publisher report. The link is somet… -
Current Employees receiving Preboarding Journey when adding second work relationshipSummary: We are experiencing an issue where existing employees are receiving the Preboarding journey in error when hired into a second role that creates an additional wo…
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Contextual Journeys are not triggering with fscmUI URL, they are working fine with hcmUISummary: Hi we have contextual Journeys which are not triggering when we are using default URL with 'fscmUI' but when we change the URL to 'hcmUI' it works. Now as we ha…
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Disable View Document in Electronic Signature TaskHi Team, We have a requirement to remove "View Document" in electronic Signature type tasks. Reason- Employees are doing view document and saving the document in PDF for… -
How to add Journey Code conditionally for specific Leave Type in RedwoodSummary: Not able to put journey code conditionally based on leave type Requirement is to display static text only when employee selects particular leave type for exampl… -
Is it possible to add guided journey to a single journey instead of all?Summary: Using VBS it looks like you can set guided journeys at the page level, but how can guided journeys be added only to a specific journey? With the inclusion of AI… -
Absence tasks missing under My Client Groups (Application Task)Summary: When using application tasks in a journey, we noticed that absence tasks are supported under 'Me' and 'My Team' but not under 'My Client Groups' - is this somet…
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Formatting options in Journeys for RedwoodHi Team, While testing for redwood UI Journey Template page, we encountered that the formatting options for the task details such source code and font changes are missin…
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Significance of Email field in esignature journeys taskSummary: Hi Experts, What is the Significance of Email field in esignature journeys task? System doesn't do any validation on the field. Is there a way to enable the val…